Melia Barcelona Sky

We stayed for two nights and chose connecting rooms. The hotel’s location is a bit far from everything, except for the Sagrada Família, which we were able to reach on foot. Unfortunately, the hotel itself is in need of renovation almost everywhere — the rooms, bathrooms, and especially the corridors. The corridors were particularly unpleasant: everything is covered in metal, with fingerprints everywhere, which gives the whole place a rather dirty appearance. The windows also looked as though they hadn’t been cleaned in years. The breakfast was quite poor. To make matters worse, they divide guests into two levels for breakfast: the “Level” category and everyone else. This was the first time I had seen such a division at a hotel breakfast, and I didn’t find it particularly appealing. Even pancakes were only available for Level guests, which I consider unacceptable. The fitness area was probably the only part of the hotel that looked modern and well maintained. In our room, the bathroom door barely closed because it had swollen at the bottom due to humidity. The beds were also essentially two separate mattresses pushed together, so if you are travelling as a couple, you have to sleep carefully on your own side or you end up falling into the gap in the middle. The pool is small, but sufficient for cooling off. The sun-lounger area is quite spacious. There is also a bar on the 23rd or 24th floor (I don’t remember exactly), but there is no terrace, and the space itself is not particularly attractive. The reception staff were pleasant, helpful, and responsive, so there is nothing negative to say about them. Overall, though, the hotel is in serious need of renovation and, above all, a thorough cleaning of the windows and corridors. With some investment and proper maintenance, it could be a much more pleasant place to stay.

The staff here is so helpful and friendly and catered to my every whim. Helen at the reception area was wonderful and so was Antonio in the level lounge and Victoria in the dining room for breakfast. We enjoyed the level but felt that the food choice in the level lounge was not as good as the level in London. Regardless, the breakfast was amazing. Used the spa and there was no one there but us which was nice. A non-touristy, pretty quiet neighborhood (Poblenou). Enjoyed it.

We arrived for a two night stay at this hotel. We had a very warm welcome by all members of staff we made contact with. Later when we were shown to our room we found this extremely disappointing. This is definitely not a 5 star hotel! We have paid decent amount of money too. The breakfast in the hotel is poor not well presented and very messy! The pool area was nice but the floor has not been maintained. The towels were nice quality. Maria from guest services tried her very best to please us when we )when asked ) When we explained how unhappy we were. She upgraded our breakfast on the 2nd and last morning. We asked a few times to see the Guest Service hotel Manager and were told that she wouldn’t say anything different as Maria had spoken to her We explained that we were looking for the hotel to remove one of the 2 nights to reflect the hotel rating we believe is not of a 5 Star standard. We were told not possible. They decided to take off €30 a head. The same for another 6 in the family. They said they’ll take off anoth €20 which was a drinks bill around the pool. We said this was still unacceptable. Our taxi arrived and we had to leave for the Airport. We left the hotel we had already pre paid and told them that we would raise this as a dispute with our credit card. We said bye to Maria. Whilst in the car Maria called my daughter and said they’ll up €250 between 3 rooms! Very unhappy customers Marilyn C

Shout out to Bruno! He is Portuguese and looks like Bruno Fernandez. Obrigado Bruno!!! I couldn’t say a proper bye so I hope he sees this!

Great hotel. Fantastic amenities and service. Rooms were clean and spacious. Pool was lovely. A special mention for Antonio who cannot be any better. So friendly, professional and welcoming. Good luck to the Melia group trying to keep this AMAZING diamond.