Montigo Resorts Nongsa

Wonderful service and incredibly friendly staff! We were pleasantly surprised with a complimentary room upgrade, complete with an amazing sunset view right outside our room window. 🌅 Location wise is convenient as they provide free shuttle from the ferry terminal. They also surprised us with a complimentary cake, which made our anniversary and babymoon trip even more special. ❤️ Overall, the environment was relaxing and peaceful, and getting around the resort by buggy was such a fun and memorable experience! Definitely a lovely place for a relaxing getaway.

Location is near Nongsa ferry terminal with shuttle service. Very spacious villa from the living room up to every single rooms. Warm, cozy and inviting atmosphere. Very clean and top tier service with 24hrs buggy. They were very kind to upgrade us into a 3BR villa… totally a value for money… an exceptional and unforgettable experience for all of us. 100% recommended and will come back for sure! :))

Amazing Stay. Exceptional service. Juna gave us an excellent service and was nicely accommodating with our requests. The rooms are spacious and exquisitely decorated.

Very Disappointing Stay – Poor Maintenance, Housekeeping & Security Concerns We booked a 2-bedroom Sea View Villa for 3 guests (4–6 September) and were offered an “upgrade” to a 3-bedroom villa. ( R61) Unfortunately, the upgrade turned into a very disappointing experience. The villa had numerous problems: weak/inconsistent water supply, inadequate air-conditioning, faulty electrical sockets, malfunctioning TV remote, no water from a toilet bidet, and a bedroom door that jammed. Most seriously, the main sliding entrance door could not be locked properly, which made us feel unsafe and caused us difficulty sleeping. The private pool water also appeared greenish and produced considerable bubbles/foam when disturbed, which made us uncomfortable using it. Housekeeping was equally disappointing. After returning around 10 pm from a full day out, we found towels and drinks had not been properly replenished, coffee/tea was not replaced, and a used cup had not been cleaned. Some supplies only arrived close to 11 pm and were still incomplete. The most concerning incident was discovering that a pair of gold earrings was missing from one of the bedrooms after we returned. We reported the matter and requested management to investigate, including checking staff access records and CCTV where available. Overall, what was supposed to be an enjoyable resort holiday became stressful because of poor maintenance, inadequate housekeeping, security concerns and the missing personal property. For the price and reputation of the resort, we expected a much higher standard. We have requested management to investigate the missing earrings and provide an appropriate resolution, including a refund for this very disappointing stay. So take care of yr belongings

Kids love it. Crowded breakfast area though