Montigo Resorts Nongsa

We had a perfect stay at Montigo Resorts Batam from start to finish and couldn't have asked for a better family holiday. Our villas is nice however looks a bit dated Our check in and check out was seamless easy. Our buggy driver Afrizal is always smile, polite and friendly We enjoyed their variety selections for breakfast, the daily jamu shots available and our family love the Kunyit Asam, staff Irma is friendly and professional always offer our group if we need anything. We spent our last night had pizzas nights & drinks, pizzas were full of flavour, we all enjoyed Margarita, Peperoni and Meatlovers, serve by great staffs ; Harlis, Barliant & Willy What really sets this resort apart are the thoughtful little touches that make guests feel genuinely cared for specially the housekeeping, Bayu, Erwin, Bawi and Nigel The staffs were exceptional. Every team member we encountered was genuinely warm, positive, and happy to help. Their hospitality felt sincere rather than scripted, and they consistently went above and beyond to ensure our stay was perfect. Thanks also to Han, Lintang from recreation we had a blast with the shooting range We had a bit disappointed on our in villa dining / room service experience, I would expect foods were delivered on plates (like all other hotels do) NOT in take away boxes (perhaps that’s the standard) honestly, it put me off considering having any more room service, oh yes, I had to wait for one hours for those take away meals to be delivered. Taste was pretty average. My other feedback is using WhatsApp it’s not an ideal communication, it does made me frustrated, it’s not convenient for myself perhaps it’s efficient for hotel. Who knows. I really wish telephone was provided. If anything emergency, who would do a texting really! Overall, delivered an exceptional experience in every way. Between the wonderful staff, amenities, fantastic family facilities, and beautiful location.

It’s my first time here and the hospitality was great! Juna, who helped with my check in, was very friendly and warm. Sandy was always ready to welcome me at the lobby lounge when I went there for coffee, and he was able to recommend me drinks off the menu to make the experience unique. Specifically had the iced Spanish latte, After Eight Mocha and coffee float which were all really good! Andika went above and beyond with the service he provided when I went to TIIGO for food and drinks, and was always ready to serve with a warm smile and friendly disposition. Rian, who was usually the buggy driver that took me from place to place within Montigo, was also chatty and I loved asking him about his day. Wahid and Yoga were great in recommending me what to do during my stay here and would ask me how my day was whenever I bumped into them at TADD’s. Widi, the masseuse at Montigo Wellness, also gave top notch service, and I had a very revitalising Indonesian massage and foot reflexology session with her. Overall, my stay at Montigo Resorts Nongsa wouldn’t have been a good one if not for all the staff that worked here. I will definitely be back and highly recommend anyone looking for a relaxing retreat to give this place a try.

The villa were super spacious. Juliharto and Agu were good at making our rooms clean and neat. Thank you Montigo!

Was served by Rafly from Pantai Restaurant at Montigo Resort. Service was on the point. He could memorized our orders. Enjoyed his service with thanks.

Very good room service and very accommodating especially Erwin and Lani from house keeping