The Fitzwilliam Hotel Belfast

Friendly staff, particularly accommodating & helpful. Centrally located, close to several pubs & eateries. Rooms were very comfortable, clean & fairly spacious. Must admit - the hairdryer could be replaced with a continuous “on” button - rather annoying….. Bar staff were great & the manager at breakfast was brilliant. Would highly recommend.

This is our second stop at this five star hotel. i’m not sure whether we upgraded last time although we had a really nice room it was a lot smaller and maybe the bathroom was beginning to look a little tired. there is a turn down made service in the evenings and you do get plenty of free water and complimentary chocolates left on your pillow. plenty of choice at breakfast full fry up and continental. We visited the hotel bar on a Monday night thinking we would be the only people in there however it was really busy and compliments to one of the bar staff who was running around looking after everybody. I didn’t catch his name but I was impressed. would I stop here again? Yes, I would can recommend.

Wonderful hotel, ideal location, rooms are lovely and comfortable with everything you need provided, and friendly staff, if you are looking for a city centre stay you can't do better.

I arrived by taxi at the Fitzwilliam Hotel.At check-in realised I had lost my wallet with cards ,ID. etc. The wonderful receptionist, Leanne, contacted the taxi company, tracked down the driver and within half an hour my wallet was returned complete with contents. The room is very comfortable and the hotel definitely is 5 star. The receptionist Leanne gets an additional 🌟 star.

Just home after an enjoyable weekend spent in the Fitzwilliam in Belfast. I got the train up from Dublin and the hotel is literally only a 5 minute walk from the station. It’s pretty centrally located too. Check in was fine and on first view the room is quite nice and well appointed. Apart for no where to put your luggage as you unpack, no luggage rack. On the 7th floor but unfortunately not much of a view. I ate in the bar both evenings and the service from Brian and his team was excellent, both friendly and attentive. Food is pretty good in the bar too, excellent steaks. Good entertainment on at night time too. Breakfast however was a bit of a mixed bag. First morning I was seated without any explanation of how it all worked. Then a girl arrived down to the table asking if I’d like to order a hot breakfast. Again I wasn’t asked if I’d been there before therefore familiar with the set up. It was only then I was informed that the continental was all self service buffet style in the next room and that you ordered any hot items at the table. The cold buffet had all the usual offerings. The cooked breakfast (Ulster fry) was quite good. On the second morning service wasn’t much better. I must add all the while all the staff were most courteous. Service was quite haphazard to say the least but the food was again quite good. On check out I was asked the obligatory question of was everything ok. My only real gripe was that the Wi-Fi didn’t work great in the room, if at all. I couldn’t really watch the football on my iPad as it kept freezing, quite frustrating. When I mentioned this to the girl I was informed “oh a lot of people must have been using it!” Surely a totally unacceptable response from a 5 star property. All in all an enjoyable stay