Claremont Resort & Club

Convenient location for walking to UC Berkeley football games. Hotel offered shuttle, but charge would have been $10 per person. Room was not ready at 4 pm check-in time. Insufficient staffing at check-in desk meant waiting in multi-person line every time we tried to check on room status. Lobby was full of other guests waiting for the same reason, and felt chaotic due at least two pop-up stores selling clothing and art. Spa is permanently closed at this time. Pool is completely crowded with local families using it as a swim club, and swim lessons loudly dominate pool deck. No food was available for purchase poolside when we arrived just before 5 pm. We have stayed here many times over the years, especially during the four years that our daughter was an undergraduate. The hotel seems to be very short-staffed at this time compared to our previous stays.

The Claremont Resort wowed my husband as soon as I walked in. Effie, the front desk attendant made us feel like family. We were blown away.

We had a fabulous stay at the Claremont! We were here for a reunion with Cal friends and felt right at home. Effie at the front desk gave us excellent customer service.

We stayed as a family of 8 people to drop off a family member at school. And we are glad we chose The Claremont. A beautiful property although the rooms are a bit dated. But the service made up for it. Effie who assisted with our check out was excellent and so helpful- doing more than what was expected! We remember our stay because of her.

We are repeat clients (restaurants, spa, event spaces) and had a $500 gift card. I am disappointed that the Spa closed and hope a new Spa design or concept will be built. The historic hotel is beautiful and iconic.