Claremont Resort & Club

Cal football experience of a lifetime. If ever in town for a game, this is THE spot.

I had a wonderful experience with the front desk employee Effie who assisted me with changing my room from a one-bed to a two-bed guest room. She was incredibly helpful, kind, and attentive throughout the entire process. She took the time to explain everything in detail, answered all my questions, and made what could have been a stressful situation feel seamless and easy. Her professionalism, patience, and genuine willingness to help truly stood out. She went above and beyond to make sure I was comfortable and satisfied with my accommodations. Employees like her make a real difference in the guest experience, and she is a tremendous asset to the hotel. I sincerely hope her efforts are recognized, as she deserves to be commended for her outstanding customer service. Her name is Effie and she helped me on 10/4/26.

This is my third stay at Claremont resort and it gets better each time. Beautiful rooms & bathrooms, perfect gym and workout facilities, excellent location and lovely service. I will return here every time I am in town. Thank you!

My best friend and I stayed here for a quick girls trip and concert at The Greek. What a PERFECT 2 days .... we laid by the pool, enjoyed the sunset during dinner at Limewood and the location was ideal! Right in the middle of everything, but felt miles away from it all! Everyone was so nice and helpful, especially Effie at the front desk! Found out we were on a much needed girls trip and helped make it memorable :)

We are in the midst of our stay in the most gorgeous hotel room I have ever stayed in, with a sweeping view of the San Francisco Bay. This is a pricey luxury spot, with many amenities: Lush robes, a gorgeous spa, tennis, swimming pools, a decent restaurant, attentive staff. Here is why I'm not giving it five stars: when we arrived they said our longstanding reservation for a room with two queen beds was not available, it had to be one king bed. They noted that we had booked through Expedia, and when I politely asked who had been at fault for the reservation glitch--the Claremont or Expedia--they were inconclusive, simply saying the package organizations "don't always have up to date information.." We made the reservation months ago., so this was a surprising and highly disappointing failure to deliver. Even the higher level staffer called in to examine the problem failed to change the situation, and didn't even offer any special perks to compensate. I was truly surprised since we are here for a whole week, as returnees to this expensive and legendary spot. I've never had a highly rated hotel do this to me before in all the decades of travel I've done professionally and personally. Fortunately the situation was reversed within an hour. We had traveled all day, were exhausted, so we unpacked a bit and were having dinner in the restaurant, when a generic Welcome to the Claremont text popped up on my phone, inviting us to reply if there was anything they could do to improve our stay. YES I texted back, we were supposed to have two queens and this failure to deliver as promised was not what we expected from the Claremont! My phone rang. We were moved within 30 minutes to an exceptionally nice two-queen room, where we will remain for the duration of our week's visit here. It was a poor start, but otherwise it's a glorious place to stay.