The Mandala Hotel

We had a 60sqm suite at the 8th floor. Fantastic view to the Sony Center and a small balcony. Beside this there is not much to say. We haven't seen many staff members, the front desk and the concierge seemed a little bit confused from time to time, but I guess sh**t happens, also in 5-star-hotels. However, we liked it. Car parking is accessible via Ludwig-Beck-Strasse. (the signage is pretty poor...) The Alte Potsdamer Strasse is right behind the Hotel, nice restaurants and bars. The park Am Gleisdreieck is not far, perfect for the kids and a nice beer garden from a craft brewery. Tiergarten park is also very close, Brandenburger Tor is just a few minutes walk. - We loved the location. Just a small thing: We found the blankets were more suitable during the winter. To warm for July...

Stayed at this beautiful hotel for 3 nights following a recommendation from a friend! We weren't disappointed! Easy check in friendly staff beautiful design! Upgraded to an executive suite which was fabulous plenty of space felt more like an apartment! Breakfast had plenty to offer for all tastes! Central location directly opposite the Sony Center! Easy walking distance to all the major attractions although the transport links are very good! I'd recommend walking if able to get a real feeling for the city! Shopping complexes nearby looked amazing although we didn't have time to experience any of them! Have read numerous uncomplimentary reviews, however, we wouldn't hesitate to stay again!

Great experience with the family Generous space with very comfy beds very kids friendly Excellent staff with all needs taken care off Location was great - close to the hop and off bus, trains, restaurants, cinema and culture

This hotel is superb with great attention to detail BUT we were very disappointed with the service. We had a 2 night stay. Our room overlooked the street and was very noisy so we had to keep the windows closed. It had been a hot day and when we returned on the first night the room was very hot. In order to sleep we put on the air conditioning. It did not work. These things happen and we reported it the next day. They cam to our room and looked at the room. When we returned from dinner out we were told that May is not summer and that they did not turn on air-conditioning until summer. We had a second sleepless night. This hotel pays great attention to detail In many ways BUT the primary purpose of a hotel is that you have a good nights sleep. This is why I give only 1star. The management would not turn on the a/c despite advertising this as one of the amenities of the hotel

My wife and I stayed and were thrilled with the size and the beautifully appointed room. We decided to spoil ourselves by having a meal in the Facil restaurant to celebrate our anniversary. WOW! what an experience. The wonderful staff and chefs accommodated my wife's food intolerances and we were amazed with the presentation and wonderful dishes. The chefs' combinations of taste, colour and texture were fantastic. The beautiful flowers and vases throughout the hotel were astounding. If we return to Berlin we will definitely stay again.