Greatly enjoyed the service, location, and room! Will be my go to hotel in LA. Highly recommend staying here.

Of course the facility was beyond compare, but what made this trip one for the record books were the incredible staff. At every turn, from the minute you exit your vehicle, the staff go above and beyond to attend to every detail. Highly recommend for the staff experience alone - you won’t be disappointed!

The hotel location is great rooms are nice of course four seasons Standard, and service is very basic, in the all-suit I found after a hard time one small bottle of water at the check-in and the reception was not welcoming at all. I love fourseson hotels but for sure not this one

Beautiful hotel with the most wonderful staff. We were travelling with a young baby so wanted to stay in a convenient location so this was the perfect choice. Everything was perfect and the attention to detail was exceptional. Our room was ready and we received a complimentary upgrade, there was a cot already on the room for us, a selection of sweets and cakes were brought to our room to welcome us and the staff were so helpful and kind. If you want a luxury hotel within walking distance to Rodeo Drive then look no further.

Lovely room, location and housekeeping staff. We liked The Cut restaurant and had dinner twice there. But... the service at the hotel is not what is to be expected. At the main restaurant they accept lots of non guests and you might not have a table for breakfast. Unexplainable. Most important: There s been an alarming incident, the fire alarm went on , on Sunday morning April 5 th 2024 , fully, top volume, and nobody knew what to do, or what was going on, not even the employees . We didn't know if it was false or not. We were on the 11 th floor so we started climbing down the stairs together with other guests. The alarm sounding all the time as we went down. When we reached the lobby everybody looked normal, we asked and the hall porters answered faintly, :oh, i guess it was false..., the alarm went off then and we talked to the front desk and then they send an announcement about false alarm, long after we were downstairs. This lack of emergency procedures is really misleading and very dangerous , the staff is clearly not prepared to react, and also not communicating among themselves. If it was test the guests and staff had to be informed beforehand, or at least,as we went down. They didn't even seem to notice. Very disappointing as regards safety procedures, team work and team and emergency management.