Alila Ventana Big Sur

This is our 4th stay at this beautiful property. We've already booked our next one. Incredible value for Hyatt Globalist. The resort experience includes breakfast, lunch, dinner, smores, and snacks and drinks in the mini bar that are replenished daily. Several hikes and other experiences are also included. The hike around the property daily is a good starting point. There are additional activities that they do charge for. Spa treatments are not cheap, but we've had 2 couples massages that were excellent. The falconry experience is not to be missed if you've never had one. This last trip we did dive the hive and found the beekeeping experience facinating. I used an upgrade award to get into a Vista hot tub room. All the rooms we've been in so far are fabulous. While staying here we stronly encourage you to get to Pfeifer Beach as well as McWay falls. They are 10-20 minutes away from the property. The seaside discovery may go to Pfeifer Beach, not sure about the falls. We also found stargazing to be terrific. If it's a clear night step out onto your balcony and take a look. Or, go to the Meadow, or go to the very top of the property. Bring your binoculars. While there we were also able to see a rocket launch from Vandenberg, so check out that schedule if it's a nighttime launch and sky is clear. We had a bit of a problem with way too much salt on the meals prepared our first day. We made them very aware, but if you need to watch your salt intake I'd ask for low/no salt. Make dinner reservations in advance. At check in they only offered 5:15 or 8:30. Also, book any activities in advance as they do sometimes fill up. It's difficult to find rooms at the current standard rate of 45000 points a night, but if you can that's a great deal. I'll be curious to see what the rooms go for after Hyatt devaluation.

Loved my stay! The property is beautiful, the staff was absolutely amazing. The gentleman at the valet remembered my name and room number throughout my stay and when he would happen to be driving by on the cart would always offer a lift to wherever I was headed or to grab bags from my cart etc. I was shocked that almost no one got in the pool/hot tubs! my entire time I saw no one get in the pool and only 3 people get in the infinity hot tub for maybe 10 mins each. Even the japanese bathhouse was 100% empty when i spent 2 hours in there. I felt like I had the resort to myself! There were people there lounging by the pool and plenty at dinner and on the property but no one seemed to be getting in the water. Perhaps they all had hot tubs in their rooms? The food I read reviews that it was so/so. I had the steak entree and the beet salad appetizer along with the cheesecake for dessert. My meal was abosolutely10/10 ( I ate at sur house not room service). The ridge hike was nice to get the blood pumping the hike lead was super cool had a great sense of humor and knowledge on the area/woods etc. Noise level is essentially a zero which is unusual but it was nice. At the pool I kinda wanted a little background music but I recognize this is a resort geared at romance and relaxation and they probably want to keep it calm, quiet and relaxing. The only things that were not 100% were my in room coffee machine- I ran water through it a few times and noticed mold/sediment comming out. Ran it until clear, but my coffee tasted very strong like mold, so I went to the check-in building and got coffee there. The jets at the japanese bathhouse were not workingn when i visited. Other than that this is the the top hyatt property I have even been. I was again, truely blown away by the staff, their kindness, attention to detail and their energy. I was solo and definitely think that although I loved my stay, it would have been enhanced if I had someone to share it with.

The dreamiest resort on the coast! Exceeded all of our expectations. Staff was welcoming and friendly, the food is top notch The property itself is absolutely studying, and the views are to die for! Worth every penny for this experience.

Beautiful property! Amazing views! Amazing food! Loved our stay and our room - the bed is amazing! Highly recommend visiting Pfeiffer Beach with Jarod. The property was fully booked when we stayed but it did not seem crowded at all.

1.front desk don't help with dinner reservation and reroute us to call restaurant where no one is there answering the phone 2. basic amenities like bottled water were not proactively provided in the room. We only received water after specifically asking for it 3.as a Globalist member, I did not feel that any meaningful recognition or benefits were extended during the stay. Combined with the issues above, the overall experience was not as expected