Ventana Big Sur, an Alila Resort

My husband and I visited Alila Ventana Big Sur for the first time over a weekend for our wedding anniversary and it was absolutely wonderful and magical. The service was top-notch throughout and the resort itself is woven into the redwoods so you feel like everything is integrated well. The gorgeous walking around from one's room (we had a standard suite for our special occasion) to either the Sur House (restaurant), Social House, Spa Alila, etc., was very enjoyable and made for easy exercise. We did one of the complimentary activities (Coast Ridge Hike) and that was lovely. The all-inclusive food at Sur House and for in-room dining are delicious. Alcohol and other specialty items (like mocktails or alcohol-free beer) are not included, which is fine, but note that even though you'll intuitively write-in your own tips on those extra dining costs, they'll also add on their gratuity, so try to avoid double-tipping. Got an amazing couples massage for our wedding anniversary at Spa Alila and the views were jaw-dropping. Our masseuses were great and the cost was reasonable given the fact that it includes the gratuity (they explained it better). We also paid for another activity -- Summit Sips, which is a small-group guided hike where the guide also makes cocktails. Our guide, Riley, took us to a gorgeous beach cove that was a decent hike and not long. So memorable. We will absolutely be back!

If you're looking for a resort that centers your experience through a lens of incredible, warm service + fabulous food and amenities, please look no further. The team at Alila Ventana Big Sur has left no stone unturned - literally, because they're going to leave crystals on your bed if you request full turndown service. I chose this trip to spoil my mother, who has recently recovered from a significant health setback. The way she "oooh'd" and "ahhh'd" over every special "extra touch" made me rush to book our next trip to this resort before this one had even concluded. What makes this resort so special is that, while it's incredibly luxurious, it also feels accessible. It's anything but sterile and the staff is as warm and kind as the energy emanating from the hundreds of redwoods that surround the property. We will return every year that I am blessed to have my mother with me.

One of the best hotel resort experiences we’ve ever had. We celebrated our 8th year anniversary here and from the moment we checked in, you could feel the sense of relaxation on the property. Imagine the most picturesque resort that’s situated in the clouds amongst redwood trees. The staff is really what set it apart for us. They were each so good, you remember them by name. First was Brian, one of the front desk staff who checked us in and was so calm and welcoming. He even followed up with us on our last night to make sure everything was ok. Juan, our server, at the Sur House was hands down one of the best, if not the best we’ve ever had at a restaurant. Other front desk staff we loved were Jamie and hotel manager Julia who went above and beyond the whole trip. They gave us 3 different Happy Anniversary greetings including cookies, a bottle of wine, and personalized notes. Our room was immaculately clean and the linens smelled like flowers. The soaps, fireplace, ambiance, turn down service were all top notch. We’ve stayed at 5 star hotels before but this on another level… 6-7 stars and set the bar really high for us. Overall, just wanted to say thanks. Their entire team deserve the recognition, and can’t wait to come back.

Amazing resort!!! Staff was extremely welcoming and friendly also capable and efficient. Meals were creative and well presented . Outdoor dining was breathtaking at sunset!

The location is perfect. Far away from the crowds with wonderful views. I enjoyed the ambiance the most as I am truly into nature beauty. Will definitely come back!