The Sanchaya

This is a marvellous place on an island populated with mostly terrible hotels. The Sanchaya has bags of style,charm and the friendliest staff I have ever come across.A beautiful old building with an olympic dize pool and its own private beach make for a totally relaxing stay.The chef Maha,although Indonesian,cooks sensational Thai food.Sommelier Jerooen supervises a first class wine cellar with great charm and humour. The General Manager is truly hands-on and is equally charming and entertaining.If all this were not enough the barman in a delightfully quirky bar makes world class cocktails with the highlight being incredible Vesper Martinis which 007 would admire. We had a really great stay even though it rained a fair bit. The room was spacious with especially soft Egyptian cotton bed linen. It is well worth a short ferry trip from Singapore if you want to be truly pampered in charming luxury. Tip top !

I spent a week at The Sanchaya and had one of the best experience of my life. All the staff were amazing, wonderfully taking care of all small details (fast track at the ferry, basket full of goodies when you settle at the pool/beach, always smilling and willing to help) - that makes it a pure luxurious experience. The breakfast was simply amazing in terms of quality of products and options available: the vienoiseries were incredible (and I am French). The beach is pristine with unbelievable " baby powder" sand! The infinity pool, in addition to be superb is extra long, which makes it a perfect for sport as well as play. The bungalows are nothing short of exquisite, and being in the construction business, I can tell that "only the best" was used for the whole estate... this is of course without mentionning the very tasteful design and decoration! All this, conbined with all activities on site (great gym, sailing cart, paddle board, one whell board, bicycle...) makes it the perfect combination for relaxing and sporty holidays. Front Office, Housekeeping were very efficient and smooth. Last but not least, I must highly recommand the food (especially the thai cuisine by the beach) and the generous cocktails prepared on a portable bar, right next to you! Pure style, luxury and voluptuousness ! I highly recommend The Sanchaya and will come back next time I am in Singapore, that's for sure!

Superfriendly and very attentive staff throughout our stay. Arriving by ferry you are welcomed by Sanchaya staff. The hotel has its own lounge at the terminal. Our 1-bedroom villa was clean, spacious and luxurious. Food was wonderful and could be had anywhere in the hotel, whether it be the room, the beach or somewhere else. Staff knew us by name and were very helpful, no request was too much. The only minus point would be the lack of seaview from our 'seaview' villa. The beach is private, clean and not crowded.

A real luxurious trip. From the ferry terminal in Singapore we were treated like VIPs. On arrival in Bintan we were met by the Sanchaya Staff who knew who we were from the throng. Chauffeured to the hotel. The staff met us at the car, the whole reception process was excellent and effortless. Our Villa room was 1st Class, private and well appointed. The beach and pool are like a little bit of paradise. When lying by the pool, the attentive and polite staff bring complimentary water, juices, fruit lollies and even small cocktails! The beach is clean with millions of tiny shells at the waters edge. The Spa is easy to book, highly competent staff, the whole experience from tea, to choosing your oil to the massage was very relaxing. Dinner in the hotel was a delicious experience. Even leaving was a fine and superb affair, with a special Sanchaya lounge at the ferry terminal. We look forward to returning.

The Sanchaya, a relatively new kid on the block in the competitive Bintan tourism scene, has completely proven that old does not mean gold. At merely 2 years of age, this establishment has clearly anchored the top spot among all resorts in Bintan with the classic formula of excellent service and high standards of cuisine, comfort and professionalism. It surely beat other more established names in the tourism industry by firmly adhering to its objective of making guests feel like The Sanchaya is their home in Bintan. Upon arrival, a mere 5 minutes would tell you why The Sanchaya is such an amazing place to be at. It's success story is constantly being written by a team of people who genuinely love to take care of others, and show guests a good time. I say it is genuine because of how consistent it is. Coming across one or two exceptional service personnel at established hotels is nothing special. However, when it is practiced throughout the entire compound, by every member of the staff, you can clearly see that it is not training, but culture, that is ensuring high standards at The Sanchaya. It is just how they work, and that is what makes it so genuinely enjoyable for us. I chanced upon The Sanchaya through winning a Valentine's Day giveaway contest. Even though my fiancé and I did not spend much as every other paying guest at the establishment, we were not treated as lesser in any way. Service was perfect, to the point of being overwhelming in a good way. We even got a free upgrade from the Lawan villa to the Junior Seaview Suite, which was something which made our entire weekend. The room. The room. Where should I even start? I would say it was fabulous, but fabulous isn't enough to describe such a classily designed space made to serve guests at the highest levels of comfort. Apple TV was there, an amazing walk-in wardrobe was there...there was a balcony on which you could get a breathtaking Seaview. They have also prepared a nice little chocolate cake with a congratulatory message for my fiancé, on completing his Masters in Medicine. Food wise, quality was high even though it is really not for those with shallow pockets. Being foodies, we enjoyed ourselves tremendously. We had Nasi Kampong, Beef Rendang and an amazing breakfast spread which we couldn't get enough of, at The Dining Room. Tasanee Grill, specializing in Thai cuisine, did not pale in comparison. We loved the 5-colored rice and the grilled lobster with lemon grass! As for entertainment, we had the 1-hour archery class and enjoyed ourselves tremendously with our friendly coach, Mr Madon. At night, we visited The Bar, which was really more of a time slip experience back into the gentlemen's clubs of the colonial days. The drinks menu was extensive, and it wasn't the easiest picking out what we wanted, but that was obviously a first world problem. As I am typing this review in their beautiful library, I am speaking with their estate manager, Mr Magnus Olovson. He's absolutely charming and his love for The Sanchaya is contagious; do try to speak with him if you can. We have fallen utterly in love with this place, and will surely be back.