The Sanchaya

My wife and I had decided to stay at Sanchaya for our June vacation.... Prior to our arrival, the staff were already very pro-active and had answered all our queries pertaining to the room choices. Upon arrival, we were blown away by the serenity and the picturesque view of the hotel. We were felt so welcome especially when we were greeted by the GM, Greg. The front desk staff showed us around the facilities before going to our room. We stayed in the super huge Sanchaya Suite that is located right above the Dining Room... You'd think that it will be noisy, but the quietness of the room is amazing. Breakfast food choice is probably one of the best I'd seen. With a huge ala carte buffet concept, we can order as much food from the menu as we want... and yes we did just that.... we'd so much that for the entire duration of 4 days/3 nights, we skipped lunch. For dinner, there is a choice of Indonesia, Thai and Western cuisine. It need to be said that food is NOT inexpensive, but the quality of food served is awesome, freshness wise and taste wise. Alternatively, a guest can choose to take a 10 minute walk along the beach to Lagoi Bay where there are a couple of local restaurants and a grocery store. Facilities wise, the pool is always inviting, there is also a library and a bar to chill for those who want to stay out of the sun. On the issue of the staff, everyone we meet is a fine example of superb service. From Chef Budi, to the restaurant staff such as Maria, Dewi, and Joanne, everyone is attentive and saw to our needs. Given the chance, we'd return again. Jimmy and Florence

We booked based on the excellent trip advisor reviews and we were so pleased we did. We spent ten days at the Sanchaya, both of us with work to accomplish, away from home. There's no surpassing the facilities! Wifi at the resort, working in the air-conditioned bar and lounge rooms, swimming in the 50m infinity pool, beautiful meals, extremely happy and friendly staff, rooms serviced regularly, and those pillows that everyone keeps talking about... where can we get some? I recommend the lobster, the wine talk, whatever is going. Thanks to all for hosting us so beautifully.

This was our second visit to The Sanchaya and this time we came back with friends. This trip had us going to 9 countries in 8 weeks. We placed our visit to The Sanchaya as close to the middle of the trip as we could. It was a much needed rest. The staff continued to delight. The welcome is always warm! Our friends wondered why we were worried. As they asked “what’s not to like”. This time we did the island tour and we loved it. Our favorite was the coffee plantation with the stingless bees who pollinate the flowers from the plants And they make the most delicious tasting honey. We visited the Sea Gypsy village and some other sights as well. It was just nice to see the island. The food at the Sanchaya did not disappoint. And our accommodations were the best! We hope to return in 2026!

The resort is spectacular in every way and perfect for romantic get aways. I've travelled a lot and never felt more welcome and content. Lavish bar, wine lists, food and sunsets. The pool is out of this world and the evening walks at sunset a special treat. Sanchaya is the best resort in Indonesia and only an hour from Singapore.

Right from booking, communication was first class. It’s all the little extras that make this hotel special. From checking in at ferry terminal in Singapore, where they had left a little pack of ginger sweets for the crossing, to arrival where we waited in a lovely lounge sipping tea while they dealt with immigration and collected our luggage for us. The whole process taking 15 minutes! The arrival at the hotel was down a long drive , that distinctly gave “ White Lotus’ vibes, check in was seamless, the manager was there to meet us and we were given a tour of the hotel and grounds which were immaculately maintained and stunning. Our room a junior suite was nice, although a little dark and smaller than expected and lacked sufficient storage for a 7 night stay . Bedding was good quality , air con was not great as I like a room to be cooler when sleeping. Bathroom was very large , floor tiles could do with a refurb as appeared old and stained in places. Loads of nice toiletries and amenities. Balcony was comfortable and large offering a great view over the beach and pool. Ceiling fans would have been a great edition ! The pool itself is stunning , beautifully clean and perfect for a long swim. Never an issue getting loungers around the pool or on the beach. A nice touch was the the little basket of water, sunscreen and insect repellent that the guys delivered to each lounger. There are parasols which each set of loungers , but only one lounger received any shade which was a bit tricky when it was exceedingly hot . The beach immediately in front of the hotel and in front of the hotels each side was immaculate, however what was disappointing was if you walked just a few hundred metres down the beach it was absolutely littered in broken glass and huge amounts of plastic bags and bottles , it was really upsetting to see the lack of care for the environment literally metres from the hotel. The sea was clear and so warm, however we were put off swimming in it after seeing the broken glass and rubbish which washed in at each tide . The hotels along this stretch really need to push for this to be cleaned as it is the sole reason we would not return to this hotel. Sanchaya is doing its part to be eco, with no plastic water bottles or straws etc, but the immediate vicinity outside of its boundaries reflect badly . Food in both restaurants were good quality and beautifully presented but not outstanding by any means and very seafood oriented, it was expensive for Asia . I was difficult to get chicken breast as almost all the chicken dishes were thigh which `I am not a fan of . The wine in particular was very expensive . Breakfast was good . What makes this hotel outstanding is the staff, every single one was polite , courteous. Friendly and hard working. Nothing was ever too much trouble, they are literally the nicest team ever ! Their level of service with a smile was off the scale , and so lovely to experience. They do everything they can to make your stay amazing ! We has a super relaxing stay , we would have enjoyed a little more atmosphere in the evenings , we often had the whole restaurant or bar to ourselves which was a little weird , everyone seemed to go to bed by 9pm . Overall it was a lovely break . Weekends seemed the busiest with families with young children coming for the weekend which rather than give the hotel atmosphere impeded on the relaxation of other guests , my pet peeve is nappies in the pool 🤮. Personally we feel this would be better suited to an adults only hotel.