The Sanchaya in Bintan Island, Indonesia
Our diverse, uber-luxurious collection of 21 light and airy villas and nine suites afford sweeping views of the shimmering ocean, lush gardens and a serene man-made lagoon anchoring the estate’s Thai-themed Lawan Village. Bathed in neutral, crisp and earthy tones, the villas and suites range from an ample 55 square meters to a capacious 1,045 square meters, boasting verandas, balconies and terraces, open-style bathrooms with separate Lefroy Brooks soaking tubs and showers, and walk-in closets. In addition to the super king size beds, polished parquet floors and Chinese-style cabinets, each villa and suite is adorned with carefully selected, rare pieces of art and furnishings, inviting a glimpse into the captivating histories and cultures of Southeast Asia. And to further pay tribute to Southeast Asia’s diversity, villas are named after various emblematic flowers from different countries. No two villas or suites are alike; each exudes its own distinct character and charm. Explore the categories of the villas and suites as you begin to choose the canvas of your luxurious escape.
Set on the pristine sands of Lagoi Bay, the luxurious Sanchaya Bintan is a short transfer from Singapore. From Changi International Airport, it takes 15 minutes to Tanah Merah Ferry Terminal, where high-speed ferries are waiting to whisk guests to the island in 45 minutes. The Sanchaya is the only property on Bintan with its own VIP lounge in the terminal, specially created to ensure guests enjoy a seamless arrival and departure experience. Express immigration and customs clearance is handled by The Estate Artisans. Registration takes place prior to arrival in The Sanchaya Lounge at Bandar Bentan Telani Ferry Terminal, a mere 15-minute drive from the property.
Location of The Sanchaya
Nearest Airport: SIN
Amenities for The Sanchaya
- On-Site Amenities
- Spa on Property
- Spa Services
- Wellness Center
- In-Room Amenities
- Air Conditioning
- Mini Bar
- Complimentary WiFi
- Catering Services
- Honeymoons & Romance
- Spa & Wellness
Reviews for The Sanchaya
If you are staying in Singapore visiting friends as we were this week, I would highly recommend carving out a few days for a relaxing break at the Sanchaya on Bintan island, a hassle free 90 minute ferry ride away. Going through Indonesian immigration is a breeze and the trip allows you to see the ships and islands near Singapore. The Sanchaya staff meet you at the ferry terminal and then whisk you off to the idyllic property, only 15 minutes by car. The first impression of the resort is immediately calming - the reception area overlooks a beautiful pool area and a pristine beach beyond. I had a lovely ocean view suite with a living room and big bedroom which opened out onto the balcony where I liked to read. The decor is stylish and chic and the bed was very comfortable. I loved the bath tub and the amenities were of great quality. Our three families took full advantage of the well laid out communal spaces with comfortable furnishings and we made use of the library playing games after dinner. And the beach was picturesque: perfect for walking, shell collecting and swimming. We thoroughly enjoyed are all of our meals at the resort - the food was uniformly delicious with an excellent variety of cuisines on offer: Indonesian, Thai, Indian, Italian and Continental. We loved sitting outdoors for all of our meals: on the terrace for breakfast, by the pool at lunch and at the pool side restaurant for one dinner. For our other dinner, we are grateful to Rahadia and Santi who organized a memorable feast outdoors outside a villa to celebrate two birthdays. Dhani, Fanji and Ichsan spoiled us with lots of surprise treats of frozen fruit, inventive mocktails and coconuts while we spent a considerable amount of time lounging by the pool. The Sanchaya staff couldn't have made us feel more welcome with the service being ever present but non intrusive. Everyone had a smile and made sure our every need was met. Jeroen, who is the sommelier, checked in with us several times a day to make sure everything was going well. The always cheerful Madon took charge of organizing all of our activities which included paddle boarding, scuba diving and archery. Four of us made use of the small but superb spa. Ima and Made gave first rate massages and reflexology treatments. From an environmental perspective, it was great to see that the resort provides filtered still and sparkling water in refillable glass bottles, cutting the use of plastic bottles down significantly. All in all it was a fun, happy and rejuvenating three day visit. Thanks to the whole Sanchaya team - sorry I couldn't remember everyone's names!
Susan G - London, United Kingdom
We are currently staying at the Sanchaya for 7 nights and are impressed. Over the years we have had the opportunity to stay in many beautiful hotels and the Sanchaya is definitely in our top 3. We were picked up by the staff at the ferry terminal and didnâ€™t have to worry about anything. They escorted us to the Sanchaya lounge and while we enjoyed a cup of tea, they took care of our luggage and efficiently checked us in. After a short ride, we arrived at the resort and entered our beautiful veranda suite with an amazing sea view. There are only 9 suites and 21 villas in this property which makes it very private. The library, bar, restaurants are beautiful and furnished very tastefully. We had several very good massage treatments at the spa during our stay and we also used the gym on a daily basis. Lookwise the spa and the gym are rather average compared to the rest of the property but this didnâ€™t bother us. The housekeeping and turndown service are not completely consistent but we are really nitpicking here. At the pool towels as well as a basked with water is provided instantly and the pool guys couldnâ€™t be more pleasant. For breakfast there is a small buffet and everything else can be ordered from the Ă la carte menu and is made fresh. The food is of high quality and the selection of juices, smoothies, ice teas foods etc. is outstanding. My husband and I love Indian food. Once we mentioned this to the chef, he prepared several mouthwatering Indian dishes especially for us. We asked the GM for a late check out and received a positive answer within a few minutes. The entire staff is extremely friendly and polite and the service at the Sanchaya is outstanding from the moment you arrive until you leave. We can highly recommend this hotel and will certainly be back in the near future. Thank you Sanchaya team for taking such good care of us during our stay and for making this an unforgettable vacation!
lupo8008 - Zurich
The Sanchaya was a complete surprise to us. I ahve bene to some amazing hotels in some amazing places, and, in all honesty, did not have great expectations of the location, but everything blew us away. The setting is amazing, the beach is by far the best tropical sandy beach I have ever been to, the rooms were wonderful, the service excellent... I could go on. The staff are attentive, the spa treatments were amazing, too. One downside is that any activities, and that includes paddle boarding, are charged as extras. That is cheeky and should not happen in a place such as this. The Sanchaya offers a great VIP pick-up service from the ferry terminal, which was a nice surprise. The range of rooms on offer is broad, we were shown a few different types. Our little villa by the pond remains my favourite, but the two-bedroom villas close to the main house and the beach would be my choice if coming with a family. There isn't much choice in terms of child-friendly food on the menu, though I am sure they could accomodate special requests. The breakfast was divine. There are clever places to hide in case of bad weather, such as the library, though we were lucky during our stay. This is a gorgeous, new hotel. I can't wait to go back!
PetraJM - Geneva, Switzerland
The place is extremely convenient from Singapore, especially with a private check in at the pier upon arrival. A beautiful beach and a very large compound The interior design is a bit over the top especially int he public areas. The food is the only downside. It is quite unimaginative and certainly too slow, even if the staff is trying its best
It's only about 6 weeks since we spent a week at the Sanchaya and I almost cry thinking about it since I'd like to go back, instead of being caught in the cold, autumn in Europe. Anyway, the transfer to and from the ferry was prompt and comfortable, the estate is nothing short of magnificent with well thought out details, beautiful decor and a good balance of personalised service without being intrusive. In short the Sanchaya hits the mark on every important criteria for me. I love boutique hotels and love the personalized service as well as the uniqueness of the properties. I'd heard about the Sanchaya even before it opened but it took nearly 2 years before we had time for a visit. Initially we had booked the Lawan village as we quite like the privacy of our own villa/unit, but the Sanchaya emailed us a few days before and said that they'd rather upgrade us due to some construction nearby. I do find the notice a bit late and would've preferred a heads up before, as we were travelling at this time to escape some construction at home and really needed quiet time. (Unbeknownst to the hotel of course.) We received one of the suites in the house and it was beautiful as well as big, and extremely comfortable. Alas, the neighbor's construction went on and we were bothered by it so we spoke up and got another 1 bedroom villa on the other side of the main building instead. It was much bigger but had the same type decor, and honestly we would have preferred the room we got initially, had it not been for the noise. The worst construction noise should be past the Sanchaya now or so we were told. The food was really good, both the Thai restaurant as well as the restaurant in the main building were consistently fresh, tasty and had high quality. The breakfast service and selection was probably the best we've ever had. From fresh juices to waffles to french cheeses, that breakfast will never be forgotten. I have some pretty challenging food issues/intolerances/allergies and the Sanchaya dealt with it without issues. (Just be clear with what you can and can not eat.) The burgers and home made ginger ale at lunch at the beach was a lovely memory for my husband and myself. We also chatted with the manager Magnus who appeared very experienced and knowlegdeable about the service industry. I loved the 50 metre long pool and swam in it every day, the beach chairs were extremely comfortable and the service is a notch above anything else, even for Asian standards. One of the staff, Guruh was hands down the best I've ever seen at his job. He was enthusiastic, eager to learn as well as efficient and wanting to please. As I once raised the 'service' flag from my beach cabana, Guruh ran from the restaurant in 30 degrees heat. I told him there was no need to run as there wash no rush on my part, but he replied " But I'm so excited to take your order". Enthusiasm like that can't just be taught to someone who works in service, it's innate! I expect Guruh could have a very good career opportunity in other resorts in Europe or the US. In general, the service was so good I'd be seriously worried about my staff being poached if I had been the GM. I'd like to give a few constructive feedbacks that we think should be reflected upon or be improved: - Towels/bathrobes on the floor were not always changed or hung up, after the room had been serviced. They should be and this is expected and an easy fix. - At the spa at night there was only bright downlights that couldn'be be dimmed (?) That doesn't give a very good ambiance and should be looked at. - I know this is a matter of personal opinion but I do think that only a small area of the Sanchaya should be allowed for smoking as it is bothersome to others (maybe outside the bar area?) - Lastly there were quite a few kids with a bit of a noise level and it can be intrusive at this quiet resort. I do understand that the Sanchaya wants to accommodate families and that is hard for staff to tell off the children of guests. If you are a potential guest of the Sanchaya with children, please consider how bored the child will be as this is a quiet resort, and please be with your kids, and monitor the noise level. We saw quite few parents who were ignoring that their children were loud and annoying to other guests, and staff seemed uncomfortable with the situation. Apart from these small ideas for improvements, we know we will be back. It's the perfect getaway from Singapore and an easy travel with the ferry. Actually next time we'll likely just skip Singapore alltogether and go straight to the Sanchaya. Kudos also to the resort for recognizing who is paying as there sometimes is awkward moments as my husband is presented with the bill, when I actually pay..
Travelbird0505 - Boulder, Colorado