Montage Palmetto Bluff

The grounds and hotel were absolutely beautiful. We stayed in a cottage on the property that was very well appointed. The restaurants had very good food, but very expensive. We all got massages/facials at the spa. Our massages were all good but VERY overpriced. I travel a good amount and am a massage therapist myself and this is the most expensive massage I’ve ever had- $250 for a basic one hour massage. I decided to pay this for the experience- the spa is well appointed with suana, steam, cold plunge and jacuzzi. The reason I didn’t give this a 5 star is the high price, yes, but they charge you a 22% automatic gratuity for spa services. Some of my friends gave their therapist a 20% + tip in cash after their treatment, only to see they were were charged another 22% at check out. When they told the desk person that they already paid gratuity, they said it was policy to still charge for gratuity. So many paid over $100 more than the already exorbitant $250 massage price. Buyer beware!!

It's a soul-soothing place. I absolutely love visiting and will return whenever possible. The grounds, food and staff are all just wonderful.

Love, love, loved it. I've stayed at the Montage in Laguna Beach once and Palmetto Bluff twice. Their resorts are unparalleled luxury. My most recent stay was at Palmetto Bluff. The staff is warm and accommodating and they do little things (at no charge) like creating a firepit to makes smores every night, warm cookies in the parlor and refreshing smoothies poolside that make the experience extra special.

The Montage Palmetto Bluff and the staff were absolutely perfect. Everyone went out of their way to welcome us and make us feel pampered. We will return next year.

This was a very nice property but some real challenges that kept it from being what we would expect from Montage. Our room was booked as poolside guest house, and the room was nice. But it was a 10 minute walk from the main building, or a 10 minute wait for a golf cart shuttle. Given that the guest house pool has no services at all - no food service, no pool bar staff, and not a single employee at the guest house, that was a challenge. In addition, we had golf booked at Anson Point, a beautiful new golf course. Unfortunately, when we called for a shuttle to that course that is 5 miles from the hotel but still part of Palmetto Bluffs, we were informed that the Montage does not provide shuttle rides to Anson. And the bill didn't include the deduction of the Amex credit. All in all, it was good but certainly wasn't anywhere near the caliber of the Montage experience we would expect.