Montage Palmetto Bluff

We have been to Palmetto Bluff twice before and we love the beauty and nature that it provides. This review is only about the Montage and not the community. I would recommend the community to anybody but the experience with the Montage did not meet our expectations. It seems like this facility wants to cater to corporate events and weddings and there is clearly a struggle between the community and the hotel. The harmonious relationship that existed in our previous visits had obviously been strained and fractured. The hotel is nice, the accommodations are cozy but I am paying for more than just a room. This is where the hotel falls short. I found myself asking what am I getting or $1000+/nt? We were not told about limitations on the restaurants in the community and how many restaurants are only available to members or require advance reservations by the concierge (things we learned the hard way). We would have expected that information upon check-in. We had two failed attempts to try to have dinner on property so after these mishaps, we decided that it was best to spend our money in the local town (we stayed for 4 nights). We did eat lunch at Buffalos and sandwiches at RT's market and enjoyed the community but I still found myself asking what do you get for $1000+/night at this resort. Maybe our expectations were tainted by our previous trips but I felt duped by what we received. Why doesn't the hotel tell you about the amenities that you can enjoy? We were told we could pick up free bikes but nothing about the numerous trails that exist. No information about the 20,000 acres and miles of riverfront that make this community special. Although we appreciated the welcome drink, we would have welcomed more information about the property, amenities, restaurants, and what you may want to enjoy during your stay.

Beautiful property with so much to do. 10/10 would come back to visit everything we did not see this time! The view of the water and the nature made it all worth the trip.

Our stay at the montage resort was nothing short of spectacular. The grounds and the amenities are exceptional. There are many activities to do in the setting is magnificent for sunrises sunsets, and walks. I visited both the spa and the salon and they are above and beyond. The dining was very good, but most importantly the staff is very warm, friendly and genuine. I could not have had a better trip.

We stayed for 5 nights. Lovely experience. Enjoyed having a bike the duration of our stay, and especially appreciated the miles of bike/walking paths throughout all the residential communities. The restaurants were wonderful.

Another terrible stay. Had to go for an event and the service was terrible from check in to check out! Also mosquitos/bugs in the room — and this was the fancy/spendy rooms. I could go on and on about how awful the hotel was but easier to say, just stay “off campus” - the town is adorable and palmetto bluff is crowded (with people and alligators!) Just make other plans or do an airbnb, but avoid this hotel.