We were honestly underwhelmed and disappointed in our stay after reading the rave reviews in some of the travel magazines. The hotel has huge potential, but needs major improvement: Pros: -the head management (or who seemed to be) were extremely kind, welcoming, and chatty -the space/property is very one-of-a-kind unique and cool - it actually IS an art gallery -the small setting can be a pro or a con depending on what vacation vibe you are looking for - very private and secluded - a nice sanctuary, but not a “party” atmosphere -the lunch menu was excellent (great burger and salads), breakfast/dinner was just okay Cons: -The service was extremely off and lacking - had to ask for everything (i.e. utensils, plate, napkins, water) every single time and only half the time would they bring it without having to ask two more times. The food orders came out wrong or missing. There was, of course, an understandable language barrier with the staff but it made it almost impossible for English-speakers to get service. I think they were trying their best, but inexperienced and not well-trained. -The hotel nickels and dimes you for everything: -there is a resort fee on top of the room rate so take note -our breakfast was “included” in our rate, but with only one option- the traditional breakfast of savory meats, cheeses, an egg, etc. They didn’t provide an option for people with other diets - i.e. an oatmeal, fruit, yogurt was an extra charge from the a la carte menu. They only include ONE cup of drip (maybe instant) coffee (which is weak and undrinkable) and upcharge for each espresso drink. We spent more for the “included” breakfast we pre-paid for than if we just left the premises. They also overcharged us for coffees on the bill and we had to ask them to correct it. -They give you an espresso machine and pods in your room but charge you if you use more than the pods they give you the first day. Same for water. Minor charges but irksome for a “luxury” hotel. -They didn’t bother refilling toiletries. We had to ask for body wash. -When checking out they asked if we used the mini bar, we said no (because we hadn’t), the manager/front desk person sent the cleaning person to run up and double check as we were taking our luggage out to our Taxi to make sure we hadn’t lied and that they didn’t need to charge us. We found this beyond offensive and a very off-putting farewell. -No real fitness center as advertised - there is a “gym” in the basement with two run-down cardio machines, a pilates reformer, and no real weights. It is in a musty, humid basement with dead bugs and is hot and unusable. This was a HUGE bummer. I would have chosen another hotel. -Spa is also not very lux, and in the musty basement -On-site bar closes down by 1030 pm or so. -Only two rooms overlook the sea -Pool umbrellas not well maintained- we moved bc we were afraid one would fly up and maim us with the sharp metal sticking out

My wife and I have traveled fairly extensively over the years and stayed in a lot of very nice hotels. As such we have become very critical of places that don't meet our expectations, which admittedly are high. The Casa'DellArte Hotel was the first place we have stayed where the facility, staff, service, and overall ambiance were absolutely exceptional! The restaurant offered an amazing and unique Turkish take on a variety of dishes. The top chef and his staff surprised us nightly with outstanding dishes. If you are an art lover you will be impressed with the collection that the hotel contains. Nothing is overlooked by the very attentive group of hotel staff making you feel like you're the only guests. We were so taken with Casa Dell'Arte Hotel that we extended our stay for three days. Only wish it could've been longer. If you are looking for a peaceful, relaxing, beatiful holiday. Casa Dell'Arte is the place to go. We can't thank you enough for making our 40th wedding anniversary so special!

Everything is perfect, staff, beach,food. Rooms are clean. The hotel is near a taxi station. I recommend this hotel 10000%. You can stay all day long at the hotel, they have everything you want. For the art lovers you gonna be in love with this hotel.

I HAVE NEVER EXPERIENCED SUCH A BAD HOSPITALITY! This company has major issues with the guest accomodiation. They are very rude. They think that this is their house and not a hotel. Same company owns the place called Zai Bodrum which is managed by the wife Derya Buyukkusoglu. Despite me everyone there is also disturbed by her actions towards customers to obey her psychotic rules. As if this establishment is for free. They are getting paid to give you service and they are even able to do that. I am suprised that Tripadvisor is giving them this award! But i will continue everyday so that their all establishments points are at what they deserve! DISGRACE nothing else!!!

I enjoyed every second of my stay, perfect crew and food I especially loved the breakfast options and beach food. It is also very close to the city center and has a great peace in itself. A place I can easily recommend