The Sagamore Resort

Went for a wedding tour and was very disappointed. The staff at the front desk was friendly but wedding event planner who did our tour was rude and biased. She proceeded to show us what she thought we could afford and as an interracial couple we were treated like our business was not wanted. When ever we had follow questions about the wedding venue, she couldn’t answer our questions. The hotel is beautiful but we chose to go with a different venue due to how poorly we were treated.

We had booked a sister vacation in September 2025, the week before our departure we had a sudden death in our family that brought all of us to our knees. I was outside of the refund window. I called to cancel, they said they would see what they could do, maybe give me credit for half of the room in the form of a gift card. I was happy to eat all of it, in times like this, the money doesn't matter. I just called them, they refunded the entire amount back to me. Amazing service and kindness. We will plan another trip there in happier times.

The resort is beautiful, well laid out and kept up beautifully. Plenty of play and sport options for the family. Strictly for families. There are noisy children everywhere but we don’t mind kids. Not for couples or child free minded people. Being a New Yorker the only poor mark was The Grill and. Bella restaurants. Mediocre food in both restaurants and at the Bella deplorable service. Our waiter disappeared and I had to go to the kitchen twice to ask for service and get my own menus for dessert. Diner quality food and let down service. Eat off site if you want a nice meal. If you have kids and want a beautiful resort experience where the food is not a top priority this is a good place to go to.

First time back to lake George in about 4 decades - first time at the Sagamore, we stayed in the lodges - definitely a 5 star hotel in the main building and as far as the grounds and the service( Service is excellent 5+ stars), lodges I would say average - a place to stay not horrible but not 5 star - but that's why the cost is less, I get it, so you want 5 star experience stay and pay for the main hotel - Nuff said. Lodges were as you would expect a lodge, looks like this was setup to rent both sides of the lodge as each "set" on the lower level share an entrance to them - with separate entrances for each room and doors on rooms can be opened to make a suite of sorts. unfortunately we had the parking lot view and no kitchenette, guessing the adjoining room had lake view and kitchenette, we were in 403, 402 was the one across from us, 4 rooms lower level and I believe same on upper level, as mentioned in a few of these reviews yes moldy smelling, damp, cobwebs in hallway but again its a lodge so not complaining just mentioning, for visitor information, our room ample bath, some updates, and basically a tv a chair and two end tables again enough for a stay, a little dated but functional, one of the tv trays was broken, light on bedside was out and one of the rockers on the narrow porch had a broken part of the seat, which is fine we didn't bother the staff with it as we made do but im sure they would have fixed it again it was the lodges - also get the lodges in banks 1-3 if possible or its a walk to the main building. Only thing that was inconvenient was the ice, in plastic bags in an actual floor reach in freezer, guessing the traditional ice makers were probably too much maintenance, the front desk does have ice for you if you ask. Prosecco on check in was nice, as mentioned 5+ star customer service, greeting was pleasant and accommodating, smores from 7-9 everyday, ice cream on weekends only, Keurig in room and coffee pods and waters provided daily, small refrigerator with no freezer part, as well in the room. Overall all great stay, excellent Customer service, spectacular views, multiple restaurants - check open day/times and suitable rooms(lodge), we would go back Great boat tour on the morgan about an hour long, informative and again 5 star service 12 & 2 daily, indoor outdoor and a lake pool, a lot to do, eat and drink on the grounds. A very special thank you to the staff and security - for finding my wallet - thank you so much - never lost my wallet ever - new pants that the pocket didn't close i guess - but in any event - thank you thank you thank you !!!!

Honestly, the resort was lovely and there was a lot to do. The Morgan was wonder and we did two different tours. The grounds are beautiful and the Rec was great for kids. That being said, I was disappointed in our room and the food. I am fully aware that I booked the lodge and last minute, but I still feel that our room was not up to standard. It was quaint, but the utility unit in the closet clearly had had a leak. Additionally, the bathroom definitely was need of TLC. The wallpaper was peeling. The tub was cracked and had rust. I just feel this was unacceptable for where we were. Additionally, the food was ok. The breakfast buffet was much better than the regular menu, but a lot of the food was very salty. We had Birria nachos for lunch. I don’t really think they qualify as Birria and they too were lack luster. However, I would come back and enjoy the resort again.