Le Bora Bora By Pearl Resorts

Our stay at Le Bora Bora was deeply disappointing and fell far short of five-star expectations, especially given the $1,400+ nightly rate. While the property is visually charming, it suffers from major issues in cleanliness, service, and overall guest experience. The pool had visible algae around its rim, the gym’s air conditioning was broken, and the gym was out of water. Housekeeping failed to service our room for the first two days, claiming we had a “Do Not Disturb” sign displayed when we did not. The location, while scenic, is also among the windiest parts of the island—locals confirmed this—and during our stay, consistent 20 mph winds made it unpleasant to spend time outdoors. Compounding this, the overwater bungalows completely block the view of Mount Otemanu from the main beach and restaurants, eliminating the signature Bora Bora panorama you’d expect. Dining was by far the weakest aspect. Across all venues, the food quality resembled theme park fare rather than a luxury resort. Menu options included salads with turmeric mayonnaise dressing and calzones stuffed with eggs. Even the fine dining restaurant was understaffed; we waited over 30 minutes for our plates to be cleared. Two nights featured a mandatory $80 buffet with lukewarm dishes and a strong odor of spoiled seafood—forcing us to dine at the tiki bar instead. We also encountered significant frustration trying to plan activities before our stay. For three months leading up to our arrival, every email to the concierge took at least five days to receive a response. When we initially asked for recommendations on which excursions they’d suggest, they simply re-sent us the generic activities brochure without offering any guidance. I later followed up with specific requests, detailing exactly which activities we wanted to book and on which days, but they would only acknowledge one of the activities and ignore the others entirely. The delays continued until two of the experiences we wanted were fully booked by the time we arrived. We ultimately had to escalate the issue to a manager just to finalize our activity plans—something that should have been handled easily by a resort of this caliber. The resort’s Tahitian show lasted 10 minutes before devolving into half an hour of untrained guests dancing on stage. The only pleasant part of our experience was our time at the spa. The facilities were clean and relaxing, and both of our massages were excellent—genuinely on par with a true luxury experience. We also enjoyed the employees at the bar and tiki restaurant. After raising multiple concerns, the manager did offer to compensate us by covering one dinner and 50% of one night’s stay. While we appreciated the gesture, it hardly made up for the amount of money we effectively wasted on what was supposed to be a luxury vacation. We’ve traveled to over 48 countries and stayed at many five-star resorts, including multiple Four Seasons properties, and this ranks among our three worst service experiences worldwide. Even remote islands like those in the Tuamotus have offered significantly better food and service. Le Bora Bora delivers a product and service level more consistent with a mid-range property charging $500–$600 per night, not a premier Polynesian resort. We left disappointed and would not return.

Great property. Grounds were beautiful and well maintained. Staff was awesome! Food was great, amazing fish!

We spent two weeks at le Bora Bora, during which we celebrated our 25th wedding anniversary. The resort staff did everything possible to ensure our stay was perfect and to make it truly memorable. From airport pickup, stay, excursions, onsite events, dining/happy hour and accommodating our late departure, we were treated to an extremely memorable experience. This is how special events should be celebrated! Can't wait to come again....

This was an "unworldly" experience staying at Le Bora Bora! Not once during my stay could I believe I was actually in real life. Staying here is truly a dream come true and was met every expectation...actually it surpassed every expectation. The staff, the accommodations, the property especially the new walking path with the wooden dinosaurs, the meals, the service! Everything!!!! When we travel, I love to say that it was great and we usually leave having a great time. But we say there are many places to see in the world so there is we will go somewhere different next time. This is the first time in my life (in my 50's) that I said, I want to come again! And I hope I do! This resort provided what most paces cannot, a place to truly relax and unplug while feeling completely pampered and taken care of. I loved the Tahitian feel of the resort and we were glad we picked this resort to go to opposed to some of the others in Bora Bora. The underwater Bungalow needs to be experienced to understand! Way to go Le Bora Bora we feel forever grateful to have experienced your little slice of true Paradise!

This was on the top of my bucket list for years and years to stay at an overwater bungalow and the Le Bora Bora Pearl did not disappoint! The employees were very friendly and helpful from the boat ride over, to the reception and the restaurants. The resort itself is beautiful, the landscaping wonderful and there are paintings, sculptures and flowers everywhere. Our bungalow was large, clean and beautiful and we enjoyed the private deck and being able to go straight into the water from the deck. The planted coral garden was a nice touch for a quick snorkling trip and we also used the free kayaks to paddle around the resort. The food at the 2 restaurants was excellent - the breakfast buffet especially. They were also very accommodating as one night my husband just wanted a green salad to start his dinner (there wasn't one on the menu) and they made him one, no problem. We had a late flight out so we booked a day room which was totally worth it to relax on our last day there after check out time. Is is expensive, yes, but as a once in a lifetime trip, totally worth it.