InterContinental Bora Bora Resort & Thalasso Spa

Absolutely perfect experience, service, accommodation, incredibly friendly staff. We and our children were thrilled. We will definitely be back soon :)

My family of 10 stayed at Thalasso for 2 nights. It was a trip of their life, as expressed by our two daughters and their family. From reservation to arrival, all departments were automatically "CC"ed in my emails. This system is a great idea. Members of different departments knew my needs and responded to questions promptly. I felt like I was meeting my long lost family on arrival. Everything went smoothly. We have no complaints. We were celebrating three wedding anniversaries. Hotel provided us with wine, fruits, etc. in each of our bungalows. The grandchildren received special treats everyday. Food was great. Though choices became limited because we did not leave the hotel for meals elsewhere. We booked a canoe breakfast for one of our daughters and her spouse. It was Very elegantly done: ukele music, boat ride in the lagoon while breakfast was set up on their deck. Food provide was plentiful. Hotel arranged a lagoon tour for just the family with Lagoon Service Bora Bora. Captain Aro was great especially with the children and me since we have limited snorkeling experience. Thank you for giving us a great time. You know who you all are at the front desk, guest services and concierge.

Booked a spa treatment at their renown Deep Blue Spa facility. Apparently, the fitness center and private hot tubs were under maintenance. I wish I would have known this ahead of time before booking a $300 massage for 80 minutes, and then to pay a for a day pass on top of that. It seems half the resort is also under renovation. It would be nice if they fully disclosed the renovations ahead of time that would limit available services/amenities. I feel that I overpaid for their services. The staff were pleasant and nice. The food was good.

We (family of 4) stayed for 7 nights in villa 132. The room was excellent with plenty of space for 4. The bed was very comfortable. We slept with the doors and windows open to the breeze and the temperature was perfect. The minibar and coffee station is refilled every day free of charge. The water off our deck was 8 feet deep and perfect temperature. There is very little current. We saw a variety of fish and rays from the villa deck. The hotel staff are all friendly and happy to help with whatever you need. We were greeted by name as we moved around the resort. The food was excellent, we had the breakfast buffet every morning and ate at Sands, Reef, and room service on various nights. All top notch. The concierge set up all our excursions. The best day was a private lagoon tour with water lunch. It’s pricey but worth it. We also rented a car on the main island and I did a morning of scuba. With all these trips everything is arranged and charged through the room. You just have to show up at the hotel dock at the appointed time. If we needed anything for the room, be it towels, toilet paper, water, coffee refill, I would call the front desk and it would arrive in less than 5 minutes. In summary the resort is high quality, nothing feels crowded, the food is great, the rooms are great, but what really set the Thallasso apart from anywhere else I’ve stayed is the superb level of service from all the staff. 5 stars. We will definitely be back and wouldn’t consider staying anywhere else on Bora Bora.

Truly paradise! 5 stars ! My wife and I just returned from spending eight days at the InterContinental® Bora Bora Resort & Thalasso Spa hotel. This is our second stay at this resort, and our second stay did not disappoint, and only reinforced the reasons why we were so anxious to return. We celebrated our 25th wedding anniversary here in 2023 and we were so anxious to return we decided to celebrate our 30 years “together” by returning in 2025! Bora Bora is an unbelievably beautiful destination, however, the InterContinental® Bora Bora Resort & Thalasso Spa hotels location is exceptional and the breathtaking views of Mount Otemanu and the position on the lagoon, we believe is the best in Bora Bora in our opinion. I will say that this opinion is heavily influenced by, the most exceptional aspect of the resort… and that is the people! The Beauty, the Location, and being blessed to have the opportunity to check off the bucket list “Overwater Bungalow”, the views , snorkeling around your bungalow and around the resort, tropical fish, sting rays, eagle rays…these all were amazing, but the part that truly blessed us the most was the people who take such amazing care of you while you stay on the Island!. I mean everyone… Everyone,from the General Manager, Front Desk, Restaurant, Bartenders, Pool Staff, Spa , Gift Shop, to those who keep the resort beautiful and clean...they are as kind as can be. Normally, we try to remember names to thank people individually. In this case, we would be naming nearly the entire hotel staff. When we say that everyone was truly kind, we mean truly kind and thoughtful. We also love that the staff was so willing to treat us like family and we enjoyed talking to them and learning about their life on the island. There are a few specific names that we will specifically mention, but this does not mean that all the others did not deserve a specific thank you…we had not ONE negative interaction with anyone at this resort (includes our first stay) ! We were met at the dock by the General Manager Nouredine Fardad, who joined the others at the dock to welcome us to the resort, (we love the welcoming and send off tradition of “The Pu”, local blowing a conch shell) , we were introduced to several people at the dock including, Paul Duckit who was the guest relation manager. Mr Fardad was so kind to give us his golf cart to be transported to reception as it was raining at that moment! It was a very kind gesture! Paul was very kind throughout our stay and arranged for our dinner reservations and attendance a the “Fire Show’ (which we loved). He was very responsive to emails and made many gestures to welcome us to the resort and overall was amazing to deal with. Yvanui is one of the bartenders who provide drinks at the “happy hour” at Bubbles bar and she was not only a very talented “mixologist” …whose drinks were amazing! She was so very kind to us; we wish we could have spent more time talking to her. She shared with Shelly some places to see and shop on the island and was so very generous in giving her some handmade gifts on the day we were leaving …we were truly touched! Breakfast was always an amazing experience for us, we were so happy to see so many familiar faces at the breakfast buffet…starting with our friend Terri who took such good care of us on our first visit, when she found out that I was interested in trying some of the local “spicy” items she gave me a bottle of homemade “Peppers in Oil” that she prepared at home from her garden on our first trip …she remembered that I liked those and between her and the amazing Chef’s Laorana and Vero…they made sure to get fresh peppers from the garden and made the most amazing spicy omelets for me every day! Even better than the food was all the smiling faces who truly seemed happy to see us every morning and we are missing the sound of ““Ia Ora Na”…the ladies who were so attentive to us every day and introduced me to MOCACHINOS! And I was addicted! Fanaui and Moises (sorry for the spelling) who take care of everyone by the pool and beach area…they watch everyone and take care of the towels, do cultural demonstrations and Fanaui plays the ukulele and is a pretty good singer!! They work hard but always with a smile! Capocine works at the front desk (reception, check in and check out) and she was also super helpful and took the time to explain everything very thoroughly and to share with us about what brought her to the island! Everyone at the concierge was excellent…we neglected to write down the name of the young lady that assisted us with getting the rental car but she was very sweet and very smart…fluent in 4 languages! The housekeeping ladies were also very kind and kept our room immaculate and well stocked! They also wrote us daily notes on the mirror, and we loved seeing those after returning to the room! We were sad to leave the resort and the people who felt like our friends and who treated us so amazing. The sound of the “Pu” blowing as we left in the boat transfer was a little sad! (oh yeah the boat captains were also super nice!) I could write more... but in closing …Bora Bora is expensive, but with the views, experience, and the people... it is worth it! Thank you!! Mauru'uru roa,!! To everyone. Lyman and Shelly Watson