The St. Regis Bora Bora Resort

Stayed here for 1 week for our honeymoon and was blown away. My husband and I have stayed at many five star resorts all over the world, and this was by far our favorite. Truly heaven on earth. The water was stunning and warm, service was incredible-- they truly go above and beyond in every aspect. Felt like we were in a movie! We debated hard about whether to stay here or at the Four Seasons, but after doing tons of research and reading reviews we are SO happy with our choice to stay at the St. Regis. Dreaming of the day we can come back!! 🩵

TL:DR do not stay here!! Huge disappointment. This was our third trip in four years to BB. We stayed before at the Intercontinental Thalasso (rated 4-stars) but couldn’t this trip due to resort renovations. We have a 13 yo so chose St. Regis (technically a 5-star) for its room size (we had one of the overwater 1-bedroom premier suites facing Otemanu) and because of its location on the lagoon. The good: Room size was great for a couple with one kid. Everyone had space. Would have been better if the door to the bedroom wasn’t warped and actually closed. Anything to do with food service was great. We love room service and food came fast and perfectly every time. Ate at the Lagoon restaurant one night. Had the Signature 6-course menu w/ wine pairing. Food, service and pacing all excellent. Breakfast crew also lovely people who made the start to your day fantastic. Lagoon location was awesome! Water 10ft deep, totally clear and we loved watching the sea turtles swim under our room. The bad: Anything to do with the rooms is a mess. Very clear that you are on their schedule if you need something. The air conditioning in our bedroom did not work. We were leaving for a 6 hour excursion (that they arranged) and let both the maintenance team and the butler know before we left. We came back 6 hours later to still not working AC. So then they took 2.5 hours fixing it when we just wanted to relax after a day out. Next morning, we called to ask that they service the room while we were at breakfast. Didn’t happen. So we called when we got back. Still didn’t happen, so we ended up just putting the trash outside. Then when they did show up they wouldn’t stop pestering us (both in person and via phone call) about wanting to clean the whole room (despite us separately calling and also telling the butler we wanted to forego cleaning and just enjoy our day). We did ask for clean coffee cups and asked for them to be left outside. We put the “do not disturb” on the door. Three hours later, they entered our room (despite the do not disturb sign!) inquiring about what we needed (mind you, no coffee cups in hand). I’d had it at that point. We told the butler next day that we were unhappy about this whole situation, and she just shook it off and said she’d make sure we weren’t bothered again. Considering we paid about $3K/night all in for the room, this was more than insufficient. Like others mention, the rooms need reno. The linen canopy over our bed had holes and water stains. Our closet smelled like dead animal (room 109–others have mentioned this). The toilet is constantly making loud gurgles because the plumbing is inappropriately vented. All in all, this was our first and last foray to a St, Regis anywhere in the world. We’ll come back to BB again no doubt. But going to wait until our beloved Thalasso is again in full force.

Just returned from the St. Regis Bora Bora last night. Couldn't wait to write this review. We booked a Costco Honeymoon package starting with 3 nights on Moorea, then 4 nights at the St. Regis. While we really enjoyed our overwater bunglow stay in Moorea, we were absolutely BLOWN AWAY by the staff and facilities at the St. Regis. Our butler team of Diana and Chloe started and ended our days with personal visits during happy hour, or at dinner each evening and at breakfast each morning. Attentive is an understatement. Nothing was overlooked...from the genuine and authentic "Congratulations" note cards we received upon arrival and during our stay...to creating our Honeymoon itinerary, which was PERFECT! The quality of the overwater bungalow/mountain view and furnishings were stunning, as were the sunrise and sunset each day. INCREDIBLE We ate dinner at each of the St. Regis' restaurants and found the food/service to be exemplary. Not to mention the musicians that played were simply world class...and more interestingly...all from French Polynesia. From our wonderful butlers to hostesses, and even maintenance personnel there was always a friendly smile! While we haven't stayed elsewhere in Bora Bora, we enthusiastically recommend the St. Regis. It couldn't have been a better experience. Can't wait to go back! AMAZING. "Maururu" to the St. Regis Team!

What can I say? this was the most amazing trip ever. The Staff, the Butlers, the pristine landscaping, the beach, the over water bungalow, the restaurants, the EVERYTHING. I can't say anything bad about this wonderful resort. Our Butler Julie was amazing as well. I wondered before we went if it would be "worth it" after an hour on property I had my answer. It is worth it. The St Regis exceeded our expectations and let me tell you we had high expectations before we got there. They blew us away with superior customer service and more. I never saw myself having this extravagant vacation, but i can tell you that i am SO glad we did this. It was so amazing we will be returning. Thank you St Regis, staff and Regis the sweet begging cat :) Oh and thank you for making our 25th wedding anniversary so amazing.

St Regis was so incredible in every aspect. We really enjoyed the service. Not long after we arrived, I started to fall ill (I suspect from something I ate or drank on Moorea). St Regis helped arrange a doctor to come visit, who was able to treat me very quickly and the staff went above and beyond in their service. Their service was so generous. We've stayed at the Four Seaons next door in a previous trip, but I absolutely loved this hotel. St Regis had better service, better food, better facilities, and we left extremely happy with them. Also, our girls adored the cat Regis that liked to hang around the main restaurant. We will be back!