The St. Regis Bora Bora Resort

We had the most wonderful stay here. We came from staying at the Westin for a week. They were sending a boat, but when we arrived at the dock, the Westin manager was there to send us off (very nice guy-Arthur) and he just had a boat bring us since the St. Regis boat hadn't arrived yet. (we actually passed it on the short trip over--keep in mind the resorts are close to one another) First part of our stay we were over the water. Wonderful room. Faced the mountain had a hot tub on the deck. The butlers were wonderful and at your beck and call all of the time. Each villa on the whole property comes with bikes. (one for each person, no matter how many people you have....they have every size bike from ones with training wheels to adult) The pool was nice and we used it twice. One day it was over-run with small children being allowed to run amok. Filling every bar stool and sitting on the bar (inappropriate parenting) The beach is beautiful as is the water. The pictures do look fake and it looks fake in person! Every morning we just stared at it. It's simply dreamy. The second portion of our stay we moved to a island lagoon mountain view. We've never stayed on land in Bora Bora (we stayed at the Thalasso years ago). The land villa is our absolute favorite. We were given the best/private villa that they have and it was amazing. The villa itself is large and outfitted the same as the over the water villas. It's the grounds and big pool that you get that put it over the top. Ours had a huge deck, pool, hammock, covered dining, 4 loungers and an outdoor shower that had access straight into the bathroom. The private lagoon beach here was the best we've ever seen. On 4 occasions we had to contact our butler regarding other guests entering our private grounds. They were very apologetic and after the last and most intrusive unwanted visitor they had a crew come and put up a sign that said "PRIVATE" on it. As well as the Head Butler came to speak with us. The restaurants were very good. The Asian-good, Italian-outstanding, the French- a complete fail for us. It appears to be elevated Polynesian French which we did not enjoy at all. We also experienced children running amok in this "fancy" restaurant. Quite literally being allowed to run from one end of the dining room to another to visit other children tables and children using tablets with the sound turned all of the way up. (no headphones) We were here during the celebration of Chinese New Year. The clientele consisted of a lot of people here for this holiday. Their children and them themselves were the cause of our only irritations during our stay. Quite a bunch of entitled people. They were the cause of our villa intrusions. They do not respect boundaries. We are currently planning next year's trip but not at this holiday time. While here we were planning next years' trip with some of our children/grandchildren and asked if we could tour the largest villa available. It was due to be inhabited that day, but they drove of over and allowed us to go through it before the new guests arrived. We really appreciated that. It helped us decide which villas to book for next year. The villas, grounds and especially the service here is outstanding. They really take care of you. They care. They want you to have the best experience. (The Four Seasons could take some lessons) We also stayed at the Westin and the Four Seasons while here for a month. Reviews on those to follow. Olivia at the Italian Restaurant was absolutely the kindest heart we encountered. We miss her already! Our butlers: Diana & Laurie were wonderful. Simply kind, wonderful and professional ladies who care. Many thanks go out to everyone at The St. Regis for giving us such a wonderful, welcoming experience. To the ladies at breakfast---it was a joy to see your smiling faces each morning. The room service was not only fast....it's delicious! '

We stayed from the 28th thru the 5th of March, 2026. Highly recommended! I want to start with a big thank you to our "butler" Aleandre. He was superb. They use the term butler to mean a person assigned to your room, and others, to help coordinate things you want to do and take care of any issues you may have. He was great and helped make our stay a notch above what we expected. We had an over-water unit. It was beautiful. However, we would have enjoyed any of the units. The place is meticulous and the overall level of service exceptional. The food was very good with a definite french twist. Speaking of french, it pays to know some french. We didn't. Aleandre spoke decent english and this ended up being very helpful. If you love the water, you'll love staying here. We would recommend taking the snorkle packages offered through the resort. Best excursion I've ever been on. The price was suprisingly reasonable. We've spent a lot more on sub-standard cruise excursions. The food at the resort is off the charts expensive. They run a free shuttle once per day into the main island. We'd recommend you take that shuttle in to town and pick up some basic groceries and snacks. There is a mini fridge in your room. Booking this vacation as a package through a travel agent will yield some additional benefits, reduce your cost, and make the trip much easier.

This was our first trip to Bora Bora & the St Regis exceeded expectations! Upon arrival, we were greeted by our butler Jenna. We were pleased to learn that she took the liberty of making dining reservations for us for each night of our stay. Each morning at breakfast & sometimes in passing, she would check on us & make sure our stay was going well. The property has a very exclusive private feel to it. However, because it is such a large property, walking is not ideal. Each villa has two bikes which are yours for the entire stay. We used them to get around everywhere but if you prefer, a golf cart can pick you up. During our stay, we decided to have a spa day so that we could have a break from the sun. The spa is situated on its own private island & has a stunning backdrop. The services that we received(massage & pedicure) were excellent. The spa facilities include a steam room, sauna, & outdoor jacuzzi. The cold towels soaked in tiare flower oil located in the spa were a nice touch. A big topic of discussion is the high price of dining in Bora Bora. However, the food at St Regis is well worth it. The portions were extremely generous at Aparima, Te Pahu, & Bamboo. On some occasions, we would share an entree and order sides to save on the cost and we had more than enough food. Our favorite restaurant during our stay was Bamboo & we wouldn’t have been able to dine here if it wasn’t for our butler’s reservation! During our stay, we were in a reef side garden villa as we split our stay at the Westin in an overwater bungalow. We are very glad to have experienced the reef side garden villa at the St. Regis. It is a 2700 sq ft villa, it has a very private feel to it, it feels like you are staying in a house. We loved the private pool on the patio, it was very quiet and relaxing. On our last night, our butler left a surprise cake in our room for my birthday. It was a very nice gesture. The service & staff at the St Regis were genuine and we can’t wait to return!

We flew to Bora Bora from Raiatea on Air Tahiti. A nice group of St. Regis' team met us at the airport and collected our luggage. It was a lovely boat in which to ride to the hotel. Nice reception at the hotel upon arrival. Our overwater bungalow was a nice, expansive room. Lots of drawers, closets, and storage but also a lot of wear and tear. Yet, you don't really notice because the room is so large. The Lavazza coffee machine makes excellent coffee. The bed is very nice as are the linens and towels. Room HVAC is excellent. Deck and chairs and side view of Otemanu are excellent. But, the room refrigerator was empty. Nothing in it. I must order drinks a la carte? That is odd for St. Regis. Fill the refer and let me consume it when I want. We walked out on our deck barefoot but didn't notice that the deck was sandy. Without doormats, we tracked sand back into the room. The sand in the room annoyed us and we couldn't find a broom. It took three phone calls, and three hours, to get help with clean-up. The deck should have been swept before we checked in. Having a butler was nice, at first. But we would later wonder why we had one. Almost every question to the butler was referred to the concierge. And the butlers change with little warning. There is no real, meaningful connection with the butler, even over a five-day stay. One day, our butler made reservations at the Italian restaurant without first asking if we wanted to eat there. I assume she was just reserving something for us, but it seemed backward. At our first breakfast, it took three requests to get coffee. I sat with (lovely, EXCELLENT!) French pastries, waiting... for some good, strong coffee. It took 15 minutes to get coffee, while others who arrived after us had coffee before we did. Strange service. But, and I must repeat this: the pastries were out of this world. If you go to this hotel for one thing, go there for the pastries! But there were other food issues. I asked for a Caesar salad with REAL (traditional) Caesar dressing, using garlic, egg yolk, anchovies, lemon juice, olive oil, and so on. The server confirmed I could have that. However, I received a dry salad (not tossed with dressing), with mayo and garlic in ramekins on the side. Huh? I got Anton's attention, and the salad was redone. For one of our gluten-free meals, we got a poke bowl that lacked any sauce. No flavor. The hotel supposedly has Tamari, gluten-free soy sauce, so... what's up with that? The poke was a flop. A spaghetti dish also fell flat, made by someone who was never trained to cook Italian food. We complained about these meals, and the hotel removed some charges. But... should any of this have happened at St. Regis? Overall, the food was generally good, but we would not say it was excellent. We've had better. I should mention that Anton is a top-notch waiter who helped us with our gluten-free meals. It was not just Anton's knowledge, but his understanding of our food allergy (Celiac) and the way to navigate through what was available to optimize our dining experiences. Anton should be training the rest of the St. Regis staff, and while he's at it, run over to the Sofitel Moorea and Vahine Private Island Resort; they could use your help. Elena was also great, pitching in with Anton at breakfast. For cocktails, we'd like to commend Jeremy, who understood what we were after in our drinks. Aaron is also a great bartender. But I'm amazed that a world-class hotel lacks the ingredients to make a good Manhattan. There was no high-end sweet vermouth nor any Luxardo cherries. The bars did have a few good tequilas and gins, which helped. Speaking of cocktails, we had weird experiences at the 727 bar. The drinks were great, but, well into our cocktails, almost finished, one of the ladies came by and tried to remove my glass, which wasn't empty. I had to stop her. Without even asking, she's taking an unfinished drink. There were actually a few young ladies working at 727 who emoted a bit of snobby attitude. It was not a welcoming feeling. In many cases, the nicest staff members were the locals, not the imported staff. While I'm on "snobby," I also got a verbal, unwelcome smack-down from a staff member. A manager of sorts in a blue shirt, a tall, older guy... heard me yelling "arret!" as I was running to a cart driver to get the cart to stop. The blue-shirted man confronted me aggressively and told me to stop it, saying, "you don't talk to guests like that!" I was a stunned. First of all, sir, you are not my father, and I am not your little, miscreant boy. Second of all, I am a guest, and I can talk to just about anyone in pretty much any way I want (within reason), and I don't need (or appreciate) your editing me. The person I was calling to was MY cart driver, and I needed a ride back to our room to get my insulin. The cart driver was summoned for me by the restaurant waitstaff. I don't speak fluent French, but "please stop!" wasn't working (the driver was beginning to leave without me), so I tried "arret!" So, sir, I clap back at you: do not speak to a guest like you did me, or you never know. The guest might not like it, and they might mention you in a hotel review. That was a REALLY strange encounter with a St. Regis staff member. For activities, the hotel offers a few things (kayaks, jet skis) for exploring the ocean. However, there is a dearth of tropical fauna in the sea around the hotel which is a big disappointment. It's worse at St. Regis than it was at the other Tahitian hotels/islands where we snorkeled. There is little to see. The hotel lagoon is indeed "nice," but it's more for kids. The lagoon feels like an unnatural, human-made environment. It is not worth staying at St. Regis just for the lagoon. While I'm at it, the hotel's bikes are lawsuits waiting to happen. The bikes are not easy to control, and they are well past their prime. On-site bike repairs and the option to swap bikes at any time is ok, but the bikes are simply tired. Also, at times, employees driving carts would often not stop or even slow when you meet them on a bike; the carts just proceeded as if there was no possible danger. Some day, some guest, on a bike, is going to collide with a cart and get injured, or worse. To end on something positive, we extend hearty thanks to our lovely housekeeper, Tatiana, who took care of us for a week. Tatiana is a great housekeeping asset. In summary, there are some food and service issues, and it's mostly service and encounters with some staff that kept us from rating St Regis four stars. Our food allergy was well tended to throughout our stay. St. Regis is a good hotel for Celiacs based on our experience. The breakfast pastries are the best we've had in decades (not gluten-free, though). The room is nice, but it needs cosmetic work. The hotel, or maybe just a handful of people working in it, were a little snobby and one is unwelcomingly intrusive. The ambiance is a mix of formal Parisian and informal (read "friendlier") Polynesian. I think St Regis should eliminate the former and accentuate the latter.

我和我的家人 还有我妻子的妹妹一同入住瑞吉酒店 我们来自中国最北的城市 我们的管家Laura是一位法国人，很漂亮精致 她非常专业 耐心的帮我们介绍酒店 帮我们预定餐厅 每天早晨询问我们的状况 问有什么可以帮助的 帮我们安排好一切 还赠送了我儿子一些小礼物 我们全家都很开心 留下了 特别珍贵的回忆 入住和退房都很丝滑大溪地这里人都很nice kind 很多人都帮助我们 我们可能会再来的