Battery Wharf Hotel

We LOVED the location: North End harbor front (literally on Battery Wharf), no ambient traffic noise, 5 minute walk to Little Italy, in the middle of the North End and minutes from the Freedom Trail. We especially liked waking to seagulls and the 0800 cannon blast from the USS Constitution moored across the harbor. Every staff member we interacted with, from Kahled (the doorman) to the Front Desk to the bar/restaurant was very friendly and focused on providing exceptional service. Our Deluxe King room overlooked the harbor and Coast Guard Wharf. It was large with a modern vibe and a VERY comfortable bed.

The first thing to know is that this hotel is EXPENSIVE! I knew that going in because of the room rate ($550+), but was still a little surprised at their restaurant menu prices. For example, they charged $39++ for a so-so brunch. It was good, but not worth nearly $100 for just two of us in our opinion. There's a breakfast/lunch spot just down the street that has a wide variety of food and beverages for a fraction of the cost. I was willing to pay this room rate for a waterfront room. When we checked in, there was an issue with that so it took a while to resolve; they had us reserved in a building other than the main one which was overlooking the garden area. They were gracious in correcting it and we enjoyed the room location. The room itself is in need of several repairs and seems dated. For example, the WC glass door rubs against the tile floor and pocket doors do not meet so there's no bathroom privacy. One of the lampshades was torn; there were other small items not worth mentioning. Overall, our experience was just satisfactory and I would not recommend it to others.

The hotel was great and one particular employee made our visit so special because he took the time to greet us each morning and make sure our visit was going well. Gave us advice on places to visit and also great food venues.

Beautiful location and attentive staff. Room was comfortable. Had some difficulty getting the handheld shower attachment to work but the rain head was sufficient. Beds were comfortable

Great location, but unfortunately not the restful stay we were hoping for. The Battery Wharf Hotel is in a beautiful location right on the waterfront and is very convenient for exploring Boston's North End. We were also able to get into our room early after getting off our cruise, which was a huge plus after traveling. Unfortunately, the noise was a major issue during our stay. We had construction noise during the day and significant street noise at night, including people yelling outside. We were paying around $400/night, so being unable to get a good night's sleep was pretty disappointing, especially after nearly two weeks of travel. We did ask if we could move rooms, but unfortunately that wasn't possible. The hotel did try to make things right by offering us a breakfast credit and providing a box fan, and we appreciated the effort. Unfortunately, those things didn't really solve the underlying noise problem. The room itself was comfortable and the property is attractive, but for the price, I expected a quieter and more relaxing experience. If you stay here, I would definitely recommend asking for a room away from construction and street noise. The location is excellent, and I think this could be a great hotel with a quieter room. For us, though, the noise made it difficult to justify the price.