had a fantastic week, the room was clean, location was perfect, lovely walks around the harbour, bar was nice for food and drinks and lots of restaurants, bars and shops within walking distance. had beautiful weather during our stay too! 🫶🏼

Overall a very nice hotel and a good location on the Boston harbor. We were upgraded to a Harbor View suite which was lovely. The room is very comfortable. But I’ve rarely experienced a four-star hotel in this price range, which doesn’t have a refrigerator in the room. This is disappointing to us, so we like to bring home food from restaurants and have as a snack or meal later. I asked the front desk, and they told me that management took out all the refrigerators a few years ago. Apparently, if you request them in advance, and who would know to do that, you might be able to get a refrigerator. The location is in many ways very good. An easy 10 minute walk to North End and to the middle of Freedom Trail. Any public transportation is at least a,10 to 12 minute walk away. Close to a number of very good restaurants. The hotel’s own restaurant was uninspiring. We had acceptable breakfasts there, but eggs on both occasions were served lukewarm. Overall a good choice if you like water views, and want to be in this particular neighborhood.

The Mattress was apparently installed upside down. Ms. Arauz was less than sympathetic to my complaint, but did offer a $100.00 refund-not sufficient for a $400 room that you cannot sleep in! Also, toilet tissue holder was not secured to the wall and coffee maker needed to be carried across the room to be used. These are some challenges with the renovation, but they should not become the customer’s burden. We were very disappointed and after several correspondences with Ms. Arauz remain disappointed. This is a mediocre hotel masquerading as a 5 star.

This hotel was already excellent and it’s even better now that it has been renovated. Everything was impeccable. Room and service and food and amenities. The location is amazing; great for a walk along the waterfront and close to some of Boston’s coolest places. Excellent restaurants at walking distance. Great overall.

Nice location in walking distance of the North End, however, despite having paid for an "upgraded" room the room smelled heavily of cigarettes. Especially in the bathroom. Otherwise we had a nice stay and the staff was friendly.