The Colonnade Hotel

The best Hotel we stayed in over our holiday, very nice staff ,food and bedroom was very quiet and comfortable room nice bathroom , near to centre of Boston nice area ,loved the city weather was good too thank you Lily Hicham very pleasant stay loved the room with coffee ,etc and snacks all free which is bonus .many thanks Kay & Russ , UK

Stayed at the Colonnade after our cruise. After arriving we were greeted by Norman the doorman who has hands down been the best part of our stay. He is so friendly, kind and takes pride in his work. He was fabulous in helping us tourists navigate the subway system and made sure we were in good spirits each time he saw us. Thank you so much Norman. We chose the hotel for its location to Fenway Park which was great for that. We were extremely disappointed to learn that the rooftop pool was closed for our stay which was important for the preteen traveller with us. We were not aware of this at booking (early spring) nor leading up to our stay. If we had known we would have changed to another hotel. The rooftop pool was something we were excited to experience. Our experience at the attached restaurant Luc!e for breakfast was very disappointing. The food was good (eggs benedict) but the service was lacking and decided not to have any future meals there despite the location. We enjoyed our time Boston.

Wow! What an hotel 👍 From the time we booked in to the sad day we checked out everyone & everything was first class. The room was not yet ready (which was to be expected as we arrived at 09:30 and checkout for departing guests was 11:00) but we could store our luggage in the safety of the lobby c/o Hicham, and treated to complimentary snacks from the key card access bar - pretzels, fig Newtons, Orios, apples, oranges, trail mix, coffee, tea hot chocolate and canned drinks- unheard of as far as complimentary treats over here. So much so that we feasted there for breakfast each morning- Thank You 👍 We were also treated to excellent service at Reception whenever we needed directions etc , to the point of even marking out on street maps where we needed to go, and explicit directions for trains. Our room on the 5th floor was well appointed and spacious complete with comfortable dressing gowns, luxury shampoo, body lotions etc. The room was made up daily and restocked. A big shout out to the housekeeper for room 506 (cannot remember her name regrettably but believe it could be Marianne) and to all on Reception Mike, Gabe, Michael, Aiden, Lily amongst others- a tribute to the professional way we were treated 👍🥳

This hotel is fabulous, everything about it! The location, rooms, lobby, breakfast, bar are top notch!

Great location, friendly and helpful staff, clean facilities, great parking accessibility, boutique rooms. Will stay again when back in the area.