The Colonnade Hotel

Front desk staff was extremely welcoming out of the gate when we arrived. They were always so very pleasant during our stay. The hotel itself and rooms are very very clean even with a terrible winter storm blowing through. Impressive! For downtown Boston I thought the price of our room was very reasonable. The Lucie restaurant has excellent food and the hostess Lisa was so sweet and kind. Wish we could have stayed longer!

We had a great experience with our (large) dogs at the Colonnade. The staff were friendly and supportive, and the setup works well if you use hotel parking, because you can skip the lobby and take the dogs right up to your room. It's a nice place, very centrally located, and well maintained. Strongly recommend.

Two gentlemen Aidan and Adam were very good to me and made sure my stay was comfy

Norman was TREMENDOUS! My husband and I stayed for two nights and had the fortunate opportunity to interact with Norman on multiple occasions. He embraced service with a smile and was courteous, invested in assuring our questions were answered well and would offered us appropriate suggestions on getting to our destinations. The hotel did not disappoint and we agreed that we will make this our ‘go to’ Boston home!

The Boston Colonnade Hotel is well-appointed, with top-notch customer service, and is in an excellent location. The rooms are ample in size and feature comfortable beds, contemporary bathroom fixtures, a refrigerator, a safe, and chairs. We were looking out toward the South End, which is not the “usual preferred view”, but was a welcome view all the same. We can’t say enough about the front desk staff. They are among the best we’ve ever encountered. Each person went out of their way – figuring out logistics, getting my husband water when he returned from a run, and opening the coffee area when I was searching for a cup. Unlike some of the busier area hotels, you won’t feel like a number or have to wait in long lines. Steps from the Prudential Center and the historic Christian Science Plaza, the Colonnade is conveniently located for walking to restaurants, shops, the Public Garden, and the Theatre District. You’ll also be able to hop on the T to get to other Boston attractions. If you’re heading to Boston, check out the Colonnade. You won’t be disappointed.