The Colonnade Hotel

I recently stayed at The Colonnade Hotel and had a wonderful experience. The staff was outstanding, professional, friendly, and attentive throughout my stay. The hotel was clean, comfortable, and conveniently located. I was especially impressed with the excellent water pressure in the shower. Overall, the service and hospitality exceeded my expectations, and I would gladly stay here again.

It was a first time visit for my husband and I to Boston. We usually stay at Marriott hotels, but Travel Zoo was offering a deal for The Colonnade Hotel. We decided to go out of our comfort zone and give a different hotel a try. We’re so glad we did! This hotel was the perfect location. Walkable to many sights. The hotel itself was very clean, friendly staff, good food at the on site restaurant, a nice rooftop pool with a great view of the city, rooms were spacious with comfortable bedding! If not sure where to stay, give this hotel a try! I think you’ll be pleasantly surprised!!

The Facility was very clean. The Staff was phenomenal, especially Aiden at the desk and Norman at the door. Both went above and beyond the call of duty. Trolley stop was right outside the door. Lots of good restaurants within easy walk. Right across the Street from the Prudential Center. Lucie’s (in the lobby) was good-especially the Ribs- but the Hostess was much more interested in her phone than finding us a table. Definitely a good place to stay when in Boston.

We had read the TA reviews of this hotel, many of whom mentioned how good Norman is, who is the doorman at The Colonnade. What a man, Norman is exceptional, he is so knowledgeable and helpful. To provide an example Norman booked us a taxi to the airport for mid afternoon, when speaking to the driver who described Norman as the best doorman in Boston, he said he always turns up early as he doesn't want to let Norman down, the driver had received 2 texts from Norman in the morning to remind him to be on time. This is with a taxi driver Norman knows and trusts. Norman was keen we got a good impression of Boston, he is a wonderful ambassador for the city. We were so glad we stayed at this hotel, the room was excellent, location was perfect for us, the Prudential station on the green line is just outside the hotel making it easy to reach the key sights. For anyone travelling from the UK its just a tap in with your credit card, just like London, however the difference being your don't tap out. We were worried the first time we travelled as we didn't see somewhere to tap out and were concerned we would be fined, we spoke to somebody at the station who clarified its only tap in. We used the Thorntons Cafe for breakfasts, turn left out of the front door and its in the next block, just a couple of minutes away, we enjoyed our breakfasts, its what I would describe as a proper cafe. There is a Cheesecake Factory in the Prudential over the road with a wide choice of food. If you want a coffee where the locals go I suggest the Trident Booksellers in Newbury Street, its about 10-15 minutes away, this area is really nice to walk around. Norman is a hard act to follow but I also wanted to shout out Lilly, Mike V, Aidan and Denaile, all of which were really helpful and friendly during our stay. I'm not sure we will be lucky enough to return to Boston, if we do we would definitely stay at The Colannade.

The best Hotel we stayed in over our holiday, very nice staff ,food and bedroom was very quiet and comfortable room nice bathroom , near to centre of Boston nice area ,loved the city weather was good too thank you Lily Hicham very pleasant stay loved the room with coffee ,etc and snacks all free which is bonus .many thanks Kay & Russ , UK