Fairmont Copley Plaza

Fairmont Copley is exceptional! Oliver and the Gold Floor team make every stay feel truly special to us

Seriously, pay this man his weight in gold. He fixed the unfixable with grace and humor. He's an angel.

We spent a long weekend in Boston at the Fairmont Copley. The hotel exceeded our expectations with its beauty and service. Everyone was pleasant, helpful, and took care of us when we needed it from the concierge to the restaurant staff. The staff at the Oak Bar was great. I highly recommend this property if you are visiting Boston.

Lovely hotel, some parts dated but it didn’t take away from the overall feel of the grand hotel. The architecture is stunning. I stayed here solo and couldn’t have asked for a safer feeling hotel in a great location. It feels central in back bay to get to any other part, Copley train station is a 2 minute walk away with routes all over Boston. I was nervous before travel but my room was close to the elevators and was really quiet. There was an issue the first night with my fire alarm but reception went above and beyond with their apology. The room was spotlessly cleaned each day with fresh towels and water/coffee replaced, it was like coming home to a fresh room each day. The only negative thing I have to say (and it’s me being picky!) is that to keep my room after the complementary hour it was $75 dollars an hour, I wasn’t flying till 9:30pm so would have appreciated a room longer rather than have to sit in reception with my luggage. Would 100% stay again

Whenever I come to Boston, I try to stay in this historic hotel. The authenticity and character attracted me, the comfort and the outstanding staff keep me coming back. On this most recent visit, Kevin on the Gold Team was particularly welcoming.