Fairmont Copley Plaza

My favorite part of staying here is fresh hot coffee delivered to our room via room service. It feels like the ultimate luxury. Staff is always polite and very responsive.

This is an historic, big city hotel in a good location for touring Boston. The rooms are attractive and decent sized. There is a frig/minibar but you cannot use it to store personal items. For the price it is missing a few items. The gym is an extra charge unless you are Fairmont Silver +. The rooms lack body lotion. Breakfast is good but the hostess is rude and fails to seat people in the order they arrive. The lobby is beautiful and front desk is well run. Overall a decent option.

I had a fantastic 2-day stay at the Fairmont Copley Plaza! The staff were amazing throughout my visit — special thanks to Candra for being so helpful and making me feel truly welcomed. The Host team at OAK Long Bar + Kitchen and the bartenders provided excellent service, and the food was absolutely fantastic. Thank you to the entire team for making it such a great and memorable trip!

We booked a room 8 months ago to stay in this hotel for a very special occasion. My mum had always wanted to stay in this hotel for the celebration. 6 days before our trip the hotel booking was cancelled. The reason given to us was that they had inadvertently over booked. We appealed to our travel agent and to the hotel directly but the room rates had more than doubled. We had no choice but to relocate to another hotel. I am not a seasoned traveller but this felt underhand and inexcusable for a hotel that has a reputation for being traditional and historic. Very unimpressed

Our first visit to the Boston area. Staying at the Fairmont was a great choice. A historically old, beautiful charming hotel. The staff was very friendly and helpful. The rooms were a little small, but that enhances its heritage. Beautiful decor. I highly recommend the valet parking as there is very little street parking.