Fairmont Copley Plaza

Kevin was thoughtful he was caring. We had an excellent conversation about life and family. He was attentive to my family's needs and gave us a lot of history on the hotel. His service would be one of the main reasons I would choose to stay at the hotel again and recommend it to my friends and family.

No words can express how grateful I am to have been serviced by the concierge named Kevin. Not only was he extremely attentive and welcoming, his presence made our trip feel very special. So much so that my kids looked forward to seeing him in the morning for breakfast. If Kevin does see this, please know that my family and I are extremely grateful to you and everyone under your leadership. Your professionalism and kindness showed from the moment we walked into the gold room and it only spoke volumes of the type of person you are. room 317.

This hotel was a spectacular experience… and I didn’t even stay in a room with a view! I got a very good deal and I was there for just one night… the marble bathroom was incredible! Took a bath! The bed, the sheets, the room service, the gym, the mini bar fridge! I think the history of the hotel was also fascinating and inspiring. Loved The Long Bar. It’s an old hotel… they don’t make them like this anymore. Maybe it’s haunted? Very cool mystique. And I love the dog Cori and Joe! Put a Cori of The Fairmont sticker on my computer.

The Fairmont Copley Plaza is a historic grand hotel overlooking Boston landmarks with a deserved reputation for gracious hospitality. Our room was spacious with a lovely view of Copley Plaza. The members of the hotel staff were exceedingly welcoming. We had lunch and several breakfasts in the hotel and the food was very good and service, consistent with the hotel overall, was personable and helpful. Having been to Boston many times, the Fairmont Copley Plaze made this visit special.

We absolutely loved our stay at Fairmont Copley Plaza! The hotel itself is stunningly spectacular and boasts decor and design that is sadly so rarely seen anymore, especially in America. The service and staff are warm, benevolent and the embodiment of hospitality - special shoutouts to Ms. Lucille, Ms. Denise and Ms. Helen at the restaurant and server Tom! They made our stay and every meal so special and perfect. The location is central to everything you would need, making walking and driving easy and enjoyable. Despite being an older hotel, the AC and water pressure were completely up to standard and housekeeping is swift and attentive. We haven't felt this happy or excited about a hotel in the States in a long time and look forward to returning. Every time you walk in is special and you notice another beautiful detail.