Omni Parker House

I had such an excellent stay at the Omni Parker House! Every single thing and detail about this hotel is well-crafted and intentional. What stood out to me... 1. Friendly and hardworking staff. It seems like the staff are genuinely happy to work here, and they seem proud of the work they do. Every interaction was pleasant at least, amazingly helpful at best. 2. I needed a shower chair during my stay. When I requested one, it was provided without a problem. 3. The bar and restaurant were great. I had dinner at the bar and lunch at the restaurant. Drinks and food were delicious. (Pro Tip: If you sit at the bar and order a drink, they'll give you a napkin with a fun fact about the hotel!! It was so cool.) 4. The location is perfect. I wanted somewhere that was within walking distance of attractions *and* nightlife, and this hotel satisfies both of those requirements with ease. I wanted somewhere that was quieter to come back to at the end of the night, and it absolutely was, in the best way. 5. We splurged for the chocolate covered strawberries + champagne add-on and... I almost hate to say this, but it was extremely worth it. We drove ~5 hours to get here, and it was such a lovely treat when we arrived. The strawberries were super fresh, too! Hard to do around this time of year. I'm not big on leaving reviews, but this place deserves it. I can't wait to come back!

I'm giving the hotel five stars for location. It was very easy commute to everywhere we needed to go. Our room was also comfortable and super clean. I love all the historic elements of the hotel. I wish they were highlighted more prominently. The front desk staff is wonderful. I found the breakfast to be rather expensive. I'm not used to paying six dollars for a cup of drip coffee. The food, however, is quite good and the restaurant has soaring ceilings and cool carved wood details. I did not like the Boston cream cake. I was expecting it quite honestly to be more along the lines of an elevated Boston cream doughnut. Instead the cake was a little dry, there was not enough cream, and the chocolate on top was not soft. That could be because I didn't actually eat the cake until 10 PM at night, so maybe it had been out too long during the day.

A beautiful hotel with lovely staff. The room was tiny but it was a great location and the employees where very nice to my dogs

For the price, find some where else. The room was suppose to be a Queen Bed- Bed was a full. The room was damp, with an old fashion ac. The bathroom though beautiful to look at you could not use the toilet or enter the shower without being a gymnast or a small child. The bathroom door opened into the sink, you could only use the toilet sitting sideways with your feet outside the door. If you attempted to use the shower, you needed to stand on the toilet, so you could then close the bathroom door to enter the shower. Now the fun part is getting out of the shower and out of the bathroom, back to standing on the toilet dripping wet, just so you can exist the bathroom. - I should have been paid for the acrobatics I performed that day. The check out associates at the desk acknowledged this and thought it was funny. Overall, poor room layout, old looking, no ghosts 👻

The Omni Parker House in Boston refused to honor the terms of our reservation. We chose this hotel because breakfast was included. The manager refused to include breakfast.