Chateau Elan Winery & Resort

Château Élan never disappoints. The property is absolutely beautiful and has a way of making you feel as though you have left the state entirely. It genuinely feels like an escape. Marc Restaurant is good, and our overall dining experience was enjoyable. However, my party and I noticed what appeared to be biased treatment from one waiter, whose name tag identified him as being from India. For context, Château Élan lists staff members’ nationalities on their name tags, so this was a visible identifying detail rather than an assumption on our part. We reported our concerns to the manager. What made the situation more concerning was that we later overheard another table, whose party closely mirrored ours, raising a similar concern about the same waiter with management. That certainly gave us pause. Outside of that experience, the property remains impressive. And the spa? The spa is **spa-ing**. Very serene, relaxing, beautifully maintained, and exactly what you want a spa experience to be. It is easily one of the highlights of Château Élan. Despite the service concern at Marc, Château Élan remains a beautiful and relaxing getaway, and overall, it is a place that continues to deliver. If you want, I can also make the restaurant paragraph **sharper and more direct** without making it sound inflammatory.

I had a wonderful time at the winery with Kai, she was so helpful and so sweet. She made our experience amazing, you can tell that she loves what she does, she was so knowledgeable and felt like family.

Dalia led us through an incredible wine tasting tour. She brought the energy knowledge and charisma to ensure we all had a great time.

Our stay at Chateau Elan was nothing short of wonderful, made all the more memorable by the incredible people who work there. I treated myself to a HydraFacial with Melanie, whose skill and attentiveness left my skin — and my mood — glowing. I followed that with a massage from Steve, whose hands truly work magic. My husband, meanwhile, experienced his very first massage with Towanda, and he hasn't stopped raving about how much better his back felt afterward. Between the exceptional golf and the truly rejuvenating spa experience, Chateau Elan gave us a stay to remember. Thank you for such wonderful hospitality.

Unfortunately, this was a very poor hotel experience and not at all what we expected for the price. The restaurant was a major disappointment. The food was served cold and was essentially inedible. For a hotel at this level, the quality and temperature of the food were unacceptable. The spa was also extremely overpriced for what was provided. The hot tub was spilling over, leaving water all over the floor around it. This created a significant slip-and-fall hazard that could have easily resulted in someone getting hurt. This should have been addressed immediately by the staff. Another disappointment was the lack of food service at the pool. For a hotel offering a pool and resort-style amenities, not having any food available at the pool was very inconvenient and made the experience feel lacking. Overall, the experience did not come close to matching the price or expectations. Between the poor food quality, overpriced spa, safety concerns, and limited pool amenities, we would not return or recommend this hotel