Hotel Amigo

The bathroom shower was excellent and the water pressure so strong - more than enough to get the day started. Our room was extremely comfortable, clean and spacious. Lovely body lotion and soap supplied by the hotel in the good sized bathroom. We felt very well looked after during our stay and were made to feel very welcome, from the concierge, reception and general hotel staff. The rooms were cleaned to a very high standard and we had no reason to complain about anything during our stay. A much enjoyed visit.

Outstanding staff, Lively lobby for drinks and people watching. Beautiful bar- well stocked. Drink specialty - Hugo Spritz. Rooms - comfortable- well air conditioned. Housekeeping staff - accommodating. Within walking distance of shops and the Grand Place. Watch the cobblestones!!!

This is an excellent hotel located about one block from the main square. It has an excellent location and is close to everything. We took a taxi from the Brussels midi train station which was straightforward and cost less than 20 euros. Our room was spacious and very quiet. We literally didn’t hear any noise from other guests or the street the entire time. The bed was super comfortable and bathroom/shower were also great. We had dinner and breakfast and both were very good. Breakfast is a buffet plus selection of a few a la carte options (eggs, waffles, omelet etc..), all of which were very tasty and original in their presentation. The staff is very efficient, friendly and helpful. They put a lot of effort into making our stay as good as it could be. For instance, this was the only hotel over a 2 week trip to Belgium and the Netherlands that had our room ready on arrival (we arrived about noon) even though we were early (checkin is normally at 3pm). This may have been luck but more likely it’s because they asked us about when we would arrive and then made an effort to have the room ready. It’s also the only hotel that called us morning of to ask us about help with luggage after we had made a taxi reservation the evening prior. So this is a thoughtful and proactive hotel. The concierge in particular had some great recommendations for dinner and was super helpful in making recommendations of places to eat. Normally when I do reviews I have a suggestion or two for improvement but in this case I would give 6 stars if I could. This is a first class hotel and I highly recommend it.

This hotel has the best customer service we have ever had at a hotel. The room was spacious and they provide you several waters every day! The shower was awesome too! The service from the hotel management was Superior! The bar in the hotel itself is one of the best I have ever been to and the staff there, especially the bar manager catered to our every need and went above all expectations!

Absolutely perfect location central to all that you'd want to see and do in Brussels. Staff is friendly and helpful and the included breakfast was wonderful. Highly recommended.