Hotel Amigo

We had a fabulous visit to Hotel Amigo. Best location of any hotel in Brussels! The hotel staff is outstanding as are the services they provide. Rooms are large, very clean, very comfortable AND very quiet! The hotel is like a home away from home and we never would consider staying any where else in Brussels!

We just had the most wonderful 2 night stay at Hotel Amigo in Brussels. It was our first time in Bruxelles & our first experience with Rocco Forte hotels. Amigo may now be our favorite city hotel! The entire staff was above and beyond helpful; front desk, concierges, doormen, restaurant staff were all great. The room was very comfortable and the hotels location just behind the Grand Plaza is perfect. The bar has a live piano player Friday / Saturday nights that was nice. Restaurant Boccino serves the best Italian food you’ll ever have. Hotel is also very close to Central station;,highly recommen a day trip to Brugge! Non-hotel tip~ Brussels airport is a disaster. Customs entry line for non EU passengers was over 3 hours! Do yourself a favor and fly into Amsterdam and take the train if going Brussels. And be sure to stay at Hotel Amigo!

Typically comfortable and welcoming property in the Rocco Forte stable, moments from the Grand Place and therefore, unfortunately, surrounded by cheap tourist shops and cafes. Public areas and guest rooms are well-furnished in a classic style and very comfortable, with excellent art on the walls and very good bathrooms. Suites come with fantastic perks, including alacarte breakfast in the room or restaurant, one-way transport and museum tickets. Staff are really warm and welcoming at all times. However, there are communication issues at this property. Following my booking reservation, there were many confusing duplicate messages and emails from Reception and the Concierge service regarding various arrangements. During our stay, I requested a complimentary quick repair of my trouser hem. On returning to my room that afternoon, I was horrified to discover that the said trousers had been SHORTENED!! Luckily the trousers still looked fine to wear but this huge mistake was a sure indication that there are communication issues amongst the hotel’s staff. So, overall a wonderful hotel in the heart of Brussels but communication issues need sorting out.

Excellent staff. Excellent room. Excellent bar. Excellent location. The concierge staff, especially Marc, was top notch.

Location is just wow! 2 steps away from the Grand Place and many other attractions within walking distance. The hotel is so clean and comfortable. The staff are so friendly and the service is the best I ever encountered. I arrived at 6 AM and they checked me in with no issues! I was expecting to wait until at least noon as is usual in most hotels. after a long flight, it was a wonderful surprise. I will stay in Hotel Amigo every time I visit Brussels!