February 9, 2018 for 3 nights for 2 adults.

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Alvear Art Hotel in Buenos Aires, Argentina

A modern muse of its original sister property, Alvear Art Hotel is an inspired and contemporary retreat in the heart of Buenos Aires. With a dedicated focus on design in every detail, this sophisticated hotel located just a few short steps away from elegant Santa Fe Avenue is a beacon of luxury. Guest rooms and suites reflect the artful and elevated spirit of the city, with comfortable furnishing, plush beds, whirlpool tubs, and espresso makers. Sleek LED televisions and wireless Internet access keep you connected and entertained, and the luxe robes and mini bar allow for a bit of much-needed pampering. Ready for even more indulgence? Head to the top of the building for a swim in the glass-enclosed pool with retractable roof, which boasts panoramic views over the city, and keep up with your workout routine in the fully equipped fitness center. The spa and wellness area include a sauna, hammam, and Scottish shower, and a menu of relaxing treatments to help you unwind with ease.

From the moment you arrive at Alvear Art Hotel, you are in remarkably good hands, as the highly trained reception and concierge staff take over and whisk you into a well taken care of state. For dining, choose to stay right on site and visit Contraluz Restaurant, or take in a cocktail in the Artesano bar area. With your central location in the historic San Martin Square district, you are within a quick jaunt of many attractions. Both Santa Fe Avenue and Florida Street are meccas for shopping, and the financial district is just a few blocks away. The many parks throughout the town are perfect places to stroll and wander, and you can even rent paddle boats or tour flower gardens for something extra special. Cultural buffs will love to visit the National Fine Arts Museum, the Recoleta Cemetery, and perhaps explore Palermo Viejo to get a sense of the older city while still having access to trendy bars and nightlife. In such a dynamic and multifaceted destination, Alvear Art Hotel is your gateway to the Argentinian lifestyle.

Location of Alvear Art Hotel

Alvear Art Hotel
Suipacha 1036
Buenos Aires, Argentina

Nearest Airport: EZE

Amenities for Alvear Art Hotel

  • General Information
  • Handicap Accessible Rooms
  • Non-Smoking Rooms
  • Dining
  • Restaurant
  • 24-Hour Room Service
  • Bar
  • On-Site Amenities
  • Concierge
  • Laundry Service
  • Fitness Center
  • WiFi
  • Currency Exchange Service
  • Sauna
  • Solarium
  • Indoor Pool
  • Valet Parking
  • Hamam
  • 24-Hour Front Desk
  • Elevator
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Flat-Screen Televisions
  • Whirlpool Bathtubs
  • Luxury Linens
  • Coffee & Tea Facilities
  • Work Desks
  • Bathrobes & Slippers
  • Business
  • Meeting Rooms
  • 24-Hour Business Center
  • Family
  • Cribs
  • Babysitting
  • Interests
  • City
  • Culture & Arts

Reviews for Alvear Art Hotel

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TripAdvisor Traveler Review Rating Reviewed 1 week ago

While the hotel room and facilities and housekeeping were in line with the high LHW quality we expect, we were in disbelief about the poor customer service and management in this hotel: We checked in around midnight after arriving from a delayed flight on December 29th. Understandably tired, both couples went directly to their rooms on separate floors. My boyfriend and I were on the 15th floor and his parents were on the 9th. When we called them to say goodnight, they explained that they had entered their assigned room with their electronic key card and found someone already in the room. The guest in the room had been roused from his sleep by their entry and had charged at them yelling, pushing the door and screaming. My boyfriend's parents were in shock (the bell hop had not yet arrived so they were completely alone and had to run to the elevator and back into the lobby to get help). The receptionist downstairs apologized, said it was a mistake and offered to upgrade their room but that no upgrade was currently available. My boyfriend's parents would have to contact someone the following day. They were reassigned to another room. We went to sleep that night feeling like the hotel was unsafe. There was no dedicated concierge available for the entirety of our stay. The one (or, in peak times, two) receptionists in the lobby had the job of checking all guests in and out as well as acting as concierges for the entire hotel over the holiday. As a result, phone calls to the reception desk were frequently unanswered and the wait to ask a simple logistical question sometimes took half an hour or more as guests with both billing questions and those who simply needed directions were in the same line. It was difficult to get useful recommendations – many of the places we were directed were tourist traps, and we stopped trusting input from these receptionists. This can be expected from budget hotels; however, we felt the experience was a notable contrast to the wonderful service we usually receive in LHW hotels. When we needed a taxi, we frequently had to walk outside a few blocks away to find our own as there was no one available to call one for us and the hotel did not have a taxi request system. Despite the poor welcome, my boyfriend's parents stayed in their room because phone calls for an upgrade went unanswered downstairs, and we didn't want to spend more time in line and in the hotel waiting to address the issue. Bottom line – an upgrade wouldn't have made up for the feeling that we had to be vigilant on the property. We met with manager on duty on the second day, and he apologized profusely and comped a half bottle of wine and 4 chocolates to their room for the negative experience. They did not seem to understand where the mistake came from or how to prevent it from happening again. Indeed, it did happen again. On our last morning in our room (well before check-out), my boyfriend and I were in bed when someone we assume was an attendant walked into our room without knocking or ringing the bell. We had not requested any service. We heard the key card mechanism activate and the door open. When the attendant walked in and saw us in bed, instead of acknowledging his mistake and leaving the room, he continued further into the room, opened a cabinet and replaced our wine glasses. This was extremely inappropriate on many levels and made us feel relieved to be leaving the hotel. We called down to reception to complain immediately afterward and were given a cursory apology – nothing more (no note, no call back from the manager). Given everything else, I feel it is worth mentioning that we were not greeted or treated as LHW members, nor was there any touch of anything "special" about the room my boyfriend and I were put into. There wasn't even a complimentary bottle of water after our long journey and our late arrival. The small bottles in the mini bar were $4 USD each. The mini bar guide noted that, after an initial 2 "Nespresso" pods per stay (not per day – of which we would be there 5), we would be charged nearly $4 per pod used on the in-room Nespresso machine. Even more ironic was that the pods were knock-off Nespresso. Under other circumstances, we would brush this off (expensive minibar is industry standard), but we couldn't help being frustrated with the neglect in details on top of the poor service. In short, we can forgive and have forgiven blips in customer service many times as frequent travelers, but I would be remiss not to warn potential guests about the possible safety issues and service quality problems we encountered at the Alvear Art Hotel. Most of all, we don't believe this hotel to be worthy of being in the LHW portfolio; it lowers our opinion of the entire LHW brand, and we wonder how it could have been highly rated and selected in the first place.

EcureuilNoir - New York City, New York

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

It's a new luxury hotel. I like the location, within 10 minutes walk there's bars and restaurants. The breakfast is quite nice and I ate at the lobby bar one night (also good). The gym is small be has what you need, and there's a indoor pool next to it. However, the gym closes at 10pm.. it would be great if it's 24 hours.

DaisyBoo888 - USA

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

I decided to save money on hotels in Buenos Aires this time and didn't go for the Park Hyatt or the four seasons so I decided to try this hotel which has good reviews. It's decent. It's not luxurious but the bedroom is clean and spacious. The bed rather comfortable and the bathroom is reasonable. I wouldn't use the tub though. The reception is under staffed so checkin was slow and so was checkout. The breakfast was minimal but I'm not a breakfast person and I eat fruits only so it's adequate. The best thing about the hotel was the restaurant and room service staff. Really friendly and helpful. Mariano who works at the bar is extremely enthusiastic and knowledgeable and eager to learn which is commendable. Most staff are not Argentinian so it helps since Argentinians are not the friendliest people. But I don't think I would go back to Buenos Aires anytime soon. It's just a chaotic country. I only went because I need a stop to rest before heading to my favourite Uruguay. So all in all quite a pleasant stay in an unpleasant city.

rubyyao - Munich, Germany

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

My family of 4 spent 1 night here (2 rooms, therefore) as a layover before the flight to Patagonia the next day. This hotel is in the Retiro neighborhood, which is in the business district but is next to the more sought-after Recoleta and Palmero neighborhoods. The Recoleta cemetary was a 15-25 min walk, depending on the route. The center (Casa Rosa) is also very close. The hotel was top notch for our needs--the rooms were clean and very quiet. And I would not hesitate to come here as a business traveler.

ptrjmaltd - Vienna, Virginia

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

We stayed for 8 nights and the staff were top notch. Nothing was too my. Very polite and attentive. Room was very big and spotless. Guess what else? Great Art! Small pool but not a resort hotel. Went to see the Alvear Icon. Very posh but too far from Recolleta which is very nice. Well done Alvear.

PhilipLondon151 - London, United Kingdom

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