Alvear Palace Hotel

We stayed for 3 nights here in March before joining a cruise to the Antarctic. The building is stunning and filled with marble and ornate chandeliers. Our room wasn’t ready on arrival so we were upsold a slightly different one for a $50 a day uplift. Not much you may say but we were already paying $1000 a night! Our room was lovely but everything extra came at a cost. We had B&B so the first morning we had breakfast in the main hall – a beautiful grand and light filled room. Breakfast was lovely on this morning. The second morning we expected the same but there was a huge curtain and what appeared to be a guard blocking access and we were sent downstairs to a lower room and placed in a tiny corner room. Service was very poor and we had to get up several times to ask for things like juice, coffee, etc. It was also very noisy above me so I asked for the music to be turned down but my request was ignored. That evening as we were going out at 7pm for dinner it became apparent why the main breakfast room was inaccessible. There was a wedding in full swing… the noise went on until after 11pm and the noise could be heard from the bass of the music in our room and we were on the 9th floor! So having paid $1050 a night to stay in a beautiful hotel we were not allowed to enjoy major parts of it! In addition when we tried to have a drink at the rooftop bar that was also closed! Breakfast on the 3rd morning was even worse. We were about to embark on a Seabourn cruise and as our charter flight was very early a breakfast had been arranged for us from 5am to 7.30 am, in a basement function room Well…. It was dreadful. No fresh fruit, no cereal bowls (I asked 5 different people to bring some), the orange juice was not fresh and cheap carton rubbish, even the almond croissants were inferior to the ones served upstairs on the 1st morning… It really felt like we were not welcomed and we certainly did not receive any kind of 5 star service to match the price. It was so bad we have a second reservation for when we return to Buenos Aires in 12 days and we have cancelled it. This hotel does not deserve our custom so we are staying elsewhere.. I recommend if you like a proper 5 star experience this hotel is not for you…. They couldn’t care less! We stayed at a competitor hotel for the second stop in Buenos Aires and it was fantastic... so, avoid this place and be welcomed as you should be in a 5 Star hotel.

From the moment we arrived to our being picked up for the airport, we were made to feel very special at Alvear Palace. Always greeted with cordiality and a smile. A very memorable experience of our visit to Argentina.

The Alvear Palace Hotel, Buenos Aires is a beautiful hotel that is a reminder of the elequent older european hotels of the turn of the century. You open the front doors to a large high ceilinged lobby with several sitting areas. The decor is sohisticated and yet comfortable. There is a separate lobby bar off the lobby. Our room was exquisite and rather spacious. We were upgraded to a suite which was an unexpected bonus. Breakfast was exceptional. The hotel is expensive so if you are looking for a bargain there are many other hotels in Buenos Aires that are lovely.

My adult son and I stayed one night at the end of our two week trip to Argentina. This hotel was a splurge. We thought it was worth it. Very nice room. Good spa. Enjoyed the rooftop bar.

It's a well-preserved historic building, location is good, and room was nice and comfortable, for one night (it was my pre-cruise hotel). But the hotel is big and busy, service was fine but not great, they have the smallest hotel pool I've ever used, and the gilt and "elegance" felt overdone to me. Also, the rooftop bar is crowded, with very limited menu and there is no other outdoor space. Just not as nice as the Palacio Duhau-Park Hyatt a couple blocks away (see review).