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The Cape, a Thompson Hotel, is redefining the coastline of Los Cabos. Open in June 2015, there’s no trace of the traditional Mexican beach resort. Sleek architectural lines eschew Spanish tile, and the rooftop bar channels New York City with a tropical vibe. The hotel is still distinctly Mexico – ceramicist José Noé Suro contributed contemporary art pieces, and hand-painted tile appears throughout the property. Arrive to a room dressed in bespoke Latin American furniture and accessorized with special touches – there’s a tequila welcome gift and a set of binoculars for spying on whales, which frequent the waters surrounding the Baja Peninsula.
The Cape, a Thompson Hotel
5.5 Transpeninsular Highway
El Paraje, Baja California Sur
Cabo San Lucas, Mexico
Nearest Airport: SJD
Our first ever stay in Cabo was for my girlfriend's birthday, and it did not disappoint. We spent 4 nights in room 401, which I highly recommend: nice layout, comfortable, plunge pool on the balcony, and unbeatable unobstructed view of the famous rock formations and the sea. The staff could not have been nicer from the moment we arrived...and I mean EVERYONE. Even just random custodial staff we passed in the halls would welcome us with a friendly hello and a smile... and not in a forced, robotic way. I am a cynical New Yorker, and it really set the vibe for a great vacation. Unbeknownst to us...a hurricane was only hours away. This changed a lot of our plans and left us hotel-bound, but we had no complaints. The staff really worked hard to make the best of a tough situation. Dining choices were limited, and areas of the hotel closed briefly. We were asked to use the stairs instead of the elevators for a few hours (hardly a hardship, and good for our butts), but we never lost power. I heard some rooms experienced some flooding based on the direction they faced, but we had no problems at all, and it was honestly quite romantic. After about a day, the sun was back out and the hotel was back to normal. I was worried the dining choices would be limited, but they serve a unique menu in each spot, so we were never bored. Manta is delicious, and the tasting menu is well worth your time, and actually kind of a bargain for the quality and quantity. It deserves its Michelin star. The breakfast buffet at The Ledge was expansive and great, and I was pleasantly shocked it had a fleet of entirely new hot items everyday. Our meal at the Sunken Bar was very tasty. Drinks at the swim up bar and on the rooftop were creative. Nothing is cheap, but I didn't feel like we were being gouged. And again: every point of service from the pool staff to the rooftop bartenders shouting over the music for the engagement party we crashed were friendly and accommodating (and spoke flawless English, if you're worried). The spa is small, but quite nice, and we felt like we had the place practically all to ourselves. My girlfriend loved her treatment, and my oceanside massage was incredibly relaxing. As has been mentioned, the beach is more for looking at, and definitely not for lounging, but you can get a nice little walk in at low tide, and it was a trip watching surfers do their thing in the break, as we lounged in the infinity pool. An Uber into town always arrived within moments, took only 15 minutes, and cost about $12. Easy peasy (and every driver was nice). Some very minor critiques: the A/C smelled a bit like mildew, but that's just going to happen in the tropics. It was not unpleasant. Oddly, there was no off button for the jacuzzi jets in the plunge pool. We even asked the front desk, and they said it was just always on...so there is a constant low hum, but it's pretty drowned out by the roar of the sea, and that's a pretty great solution! As with several very nice Hyatts I have stayed in around the world, there's simply a raft of unmarked buttons that may turn on an outlet just beside it, or could dim a lamp across the room. It's truly a haphazard wiring system, but eventually you'll figure it out. Overall we had an absolutely magical, restful, wonderful time that exceeded our expectations on every level. They've made the most of a beautiful location, and it's the efforts of the staff that really put it over the top. Highly recommend.
SunsweptRambler
Excellence all around. One of our most favorite stays in Cabo! Thank you for your incredible service, food, spa and pool. All amenities on point!
DanelleDelgado - Denver, Colorado
Everything about our stay at The Cape exceeded expectations. The staff went above and beyond in all respects. The hotel is beautiful and the view is amazing from all rooms.
Brian Q
My wife and I really loved the food, the views, and the music. Great place to start a night out with music and apps, or even have dinner with some good ambience.
B6712PFsamis
Cabo location was great. Love the rooftop bar and Abigail is adorable. Rooms are beautiful. Expensive but worth it. Thank you
lauracantor13 - Sarasota, Florida
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We loved our stay. The hotel is beautiful. Highlights include location, natural beauty, amazing balconies, and layout, staff was hard-working, attentive, friendly, and accommodating.
The rooftop is spectacular. The sunsets and views were incredible. Food and drinks were overpriced but good. The beach was not swimmable which is a negative, but clean, private and gorgeous. Fun to watch surfers. They could use some board games, deck of cards, or even a fancy chess board to add to the super fun pool table. Well-positioned elevators, etc. Really well-designed hotel. They've thought of everything. Beautiful gardens and natural surroundings are immaculately kept. Other guests were respectful, pleasant, polite and friendly.
While the concierge is in contact by text and email, they were not entirely helpful. They were unable to help us with dinner reservations. We ended up doing it all ourselves with ease. It seemed as if they were trying to keep us at the hotel for all meals. We were there for a week and had rented a car. Our plan was to explore and eat elsewhere for a few meals. However, I did not sit down and speak with the concierge face to face, so perhaps this would have made a difference.
We were at the hotel on New Year's Eve and they had a rooftop party. Our room was on the 3rd floor but still impacted by the sound and vibration of the base and music. I spoke with the manager and they satisfactorily resolved it. The New Year's eve rooftop party would have been incredible, so my feedback would be to let guests know about the potential for noise before they book - much like what a hotel would do if there was construction. They also brought earplugs to my room immediately after my call to the front desk and they helped immensely.
One other thing that I couldn't understand - no tea or coffee in the rooms! This would have made a huge difference to me.
Our experience with Luxury Link was a 10/10.
L.S.