The Cape, a Thompson Hotel

My husband and I enjoyed The Cape from the start, as we were offered a complimentary mezcalita at check in. For our three day stay, we received friendly and helpful service and felt welcome to explore and try the various options of the hotel. We would particularly thank the concierges, who are centrally located and eager to help. Michell Gonzalez had called me the week ahead, and all his advice and arrangements were excellent. For my first time in Mexico, this was a huge help and made the trip special.

Gorgeous hotel, great location close to town by great views of Los Arcos. Friendly staff, elevated decor in rooms. Adult focused, would not bring my kids here.

The Cape is, in nearly every respect, a top-notch hotel. The views are nothing short of spectacular, the best in Cabo San Lucas, without question. The rooms are beautiful, the service refined and attentive, and the entire property carries itself with the confidence of a place that knows it is exceptional. The dining deserves special mention. Every single bite we had was outstanding. Meals at The Point Break were consistently excellent, and The Sunken Bar was perfection, atmospherically and gastronomically. There were no misses, no compromises, and no moments of regret. The Cape takes food seriously, and it shows. Which makes the experience at check-in all the more bewildering. Upon arrival, we were offered what was described as an “upgrade” to a residence. This was presented as a courtesy. It was not. A residence is not an upgrade for guests who deliberately choose a hotel of this caliber. We do not travel to Cabo to feel as though we have been quietly reassigned to a timeshare, no matter how well-appointed. This suggestion, made at the very start of the stay, created immediate irritation and disbelief. It is difficult to overstate how jarring it is to begin a luxury vacation by having to decline an offering in order to preserve the experience you intentionally booked. Frankly, the hotel should be ashamed of this practice. An upgrade should elevate without explanation; it should never feel like a downgrade disguised as generosity. To The Cape’s great credit, everything after that moment was superb. The service, the atmosphere, the views, the rooms, and the dining were all so exceptional that they ultimately redeemed the stay in full. The Cape remains a truly outstanding hotel and one we would happily return to. Just be warned: should a “residence” be offered at check-in, decline it promptly and without apology. Once past that misstep, the experience is as close to flawless as Cabo has to offer.

Absolutely wonderful stay at the Cape. We stayed in the Thompson suite Which went above our expectations. The balcony was amazing, the lounge, chairs, and tables very comfortable as well as the plunge pool was awesome. The room itself was very comfortable and absolutely beautiful. The bed was comfortable and we slept very well. Breakfast was really good every day. We ate at Manta and the food. The rooftop was very vibrant, fun and they made wonderful drinks. The entire staff was as pleasant and welcoming and hopeful as any that we’ve come across. Ensure, we will definitely be back and would highly highly recommend.

The Cape is a beautiful resort with amazing views of El Arco. The staff was very friendly and attentive. We really loved the design of the hotel. The room was lovely with amazing views of the ocean. We saw many humpback whales from our balcony throughout our stay.