Casa Dorada Resort & Spa

We’ve been owners at Casa Dorada on Medano Beach for 18 years, and over that time it has become much more than a vacation destination for our family. It’s a place filled with wonderful memories, largely because of the exceptional people who work here. Emilio has been at Casa Dorada since the beginning, just like us, and he has watched our children grow up on this beach. Our chairs and cabana are always set up when we arrive, the towels are fresh, and his timing is somehow always perfect. It’s a quiet, thoughtful kind of care that never fades, even on the busiest days. Chema, Carlos, and Gabino are equally important parts of our experience. They make every day at the beach and pool feel effortless, comfortable, and welcoming. The beach waitstaff—Jesus, Sergio, Daniel, and Mauricio—are fantastic. Their service is warm, consistent, and attentive, and the food is so good that we end up having lunch on the beach nearly every day of our trip. Brandon at valet is always friendly and genuinely helpful, especially when we need advice or assistance arranging a taxi or Uber. After 18 years, it’s the people who truly make Casa Dorada feel like home. They are the reason our family has created so many lasting memories here—and the reason we continue to return year after year.

Francisco was amazing!! I’d come back solely for him! Give this guy a raise !

Honestly a really good place to go for all inclusive, i would say a little more expensive than I think its worth but definitely better than something like Riu or chain all inclusive like I've been. Fransisco in the restaurants has been a massive help as well as the managers in the restaurants so shout out to them. The workers were all extremely kind and helpful although had a hiccup with 1 of them in the front desk. Please be careful with the vendors on the beach though especially with the jet skiis because we were promised different costs and the day of told us a much higher rate than we agreed on and even said saying that's yesterday price. These vendors arent with the hotel so just always have due diligence but otherwise rooms are really nice and good experience

very good servers and it was a very nice experience

Our stay started poorly: we arrived exhausted and hungry, but were denied wristbands to eat before check-in and were promised a 30% discount that was later refused by the restaurant and denied by the front desk. The food was disappointing, the dining areas were overcrowded, and there were too few restaurant options for the number of guests. Overall, the service and communication were inconsistent and the experience fell short of expectations.