Esperanza, an Auberge Resort

We splurged for our 15 year anniversary. This is a beautiful resort with an amazing staff, everyone worked hard to make sure we had a great time. Little touches like surprise champagne and dessert for our anniversary was a wonderful touch. Food was excellent but expensive. Beach is beautiful but rocky/not swimmable. This was our first trip without kids- the atmosphere here was quiet and tranquil and I am not sure I would want to bring my kids but some people do.

My first stay at Esperanza left me with mixed feelings. While the property is beautiful, and the staff is amazing, the resort's fee structure creates a frustrating disconnect between what you pay for and what you actually get. The Positives:The resort itself is gorgeous, and the food and drinks are excellent. The front-line staff is genuinely warm. Our butler, Alexis, was a major highlight—he was incredibly prompt, attentive, and took great care of us throughout our stay. The Logistics: Like most luxury resorts in Cabo, there is a standard 25% service charge meant for the employees. I expected this and happily paid roughly $3,750 in service fees on top of the $15,000 cost for our villa stay for 4 nights. Because we valued the staff's hard work, my wife and I also added additional tips out of pocket at every meal. The Critique & False Promise: When you pay nearly $18,000 for a 4 night stay, there is an implicit promise that you are buying access to a world-class luxury lifestyle. Finding out after you arrive that basic resort life is gated behind annoying extra fees feels like a false promise. Charging $112 per person for a morning hike and $45 an hour for pickleball court feels excessive. Worse, ibeing charged extra for a cappuccino or even bottled water at a "complimentary " breakfast feels like price gouging. It feels dishonest to say you have access to this great resort when you are paying thousands of dollars a night, when in reality, there are hidden catches. I even gave the resort an opportunity to address this while we were there. I mentioned to Alexis that my family of five would love to go on the hike, or play pickleball but paying an extra $500+ (plus the service charge) for a basic walk was a non-starter. He promised to communicate this to management, but we never received any response or follow-up. Conclusion: This nickel-and-diming creates a mental block. Instead of feeling pampered and at home for those 4 days our stay felt too transactional instead of hospitable. I travel to Cabo four times a year and switch between Las Ventanas, One&Only Palmilla, Waldorf Astoria Pedregal, or the Four Seasons properties. Those resorts deliver a seamless, transparent luxury experience. Esperanza does not. I would have gladly made Esparanza a frequent place to visit however I will be avoiding this property in the future.

We just wrapped up another incredible stay at Esperanza in Cabo, and once again they reminded us why it feels like our home away from home. From the moment we made our reservation, the concierge team was attentive, welcoming and genuinely helpful every step of the way. Our room was fantastic both in cleanliness and in view. Every meal at the resort was excellent with great attention to service. The combination of luxury, warmth and attention to detail keeps us coming back year after year.

Amazing place with the most wonderful service, amenities and most of proper service!!! The views are some of the most beautiful you find anywhere. We will be doing a yearly visit.

I only have wonderful things to say about our stay at Esperanza! I hosted 7 of my girlfriends in the 4 bedroom villa for my 40th birthday and the weekend was truly perfect. The property is stunning and the service is the best of the best. The Staff was so friendly, prompt, remembered our names and that we were celebrating! Dinner at Cocina Del Mar was our favorite...the tuna and crudo were delicious! We enjoyed a taco bar in our villa, a private tequila tasting, (with a wonderful host, Erick!) and a traditional Mexican breakfast in our room. Mariel from Concierge and Gerardo were so friendly, helpful and made sure that we always had everything we needed! I can't wait to return!