Hacienda Encantada Resort & Spa

Everyone was great and super helpful. They made me comfortable and made me feel at home. Claudia Lovera was such a pleasure as well.

Our week at Hacienda Encantada was truly one of those family experiences we will remember for a very long time. We visited at the end of August and beginning of September, during the slower season, and that made the stay even more enjoyable for us. We love peaceful family time, and the quieter atmosphere gave us exactly what we were hoping for. What stood out most was the people. Every person we interacted with made a difference in our stay. Antonio, our golf cart driver, was always kind and helpful. Mr. Adrian, the activities coordinator, took great care of us. Maribel from housekeeping was wonderful. Martin and Angel at Il Forno were excellent, and Margarita was also incredibly warm and attentive. There were many others as well, and every interaction felt genuine. This trip was especially meaningful because we were celebrating my 50th birthday and my wife's 45th birthday. The staff helped turn what was already an important family vacation into a week that felt truly special. Everything was taken care of. The service, the property, the atmosphere, the food, the attention to detail, and most importantly the people were exceptional from beginning to end. There really is not much more to say other than excellent. Hacienda Encantada exceeded our expectations and gave our family a beautiful, peaceful, and unforgettable week in Cabo. Thank you to everyone who was part of it. We will remember this trip, these birthdays, and the way we were treated with a lot of gratitude and affection. Five stars without hesitation.

We had the best time the staff were amazing.especially Adrian our waiter at Maria’s. We had butler service as well which was a nice touch. Daniel was our butler he made our experience special.

If you really want more than a place to stay, I recommend Hacienda Encantada! The restaurants on property, pools, activities, and most of all being treated like a beloved family member by a friendly and sincere staff. The views are breathtaking from all over the property, tennis/pickleball courts well maintained, a chipping /putting golf course and so much more! It is an amazing place to come as a couple or a family. The resort provides transportation to the marina area which is about 10 min away, or you can rent a car at the to explore.

This resort should perhaps be closed for extensive repairs. The rooms are dated and broken. For our room, the telephone did not work, the balcony doors would not shut all the way, the toilets would not flush, and there were gnats in the room. The resort leadership was not concerned and given our prepayment we had no recourse. The pools were missing tiles and the outdoor areas needed pressure washing. Most of the restaurant and cart staff were awesome and I appreciate their hospitality, but the management and room conditions would make me not return. This was my second stay at the resort, so I gave it a second chance.