Hacienda Encantada Resort & Spa

You will not be disappointed with this property. It is a first class resort experience that will not let you down. What makes this property a must stay is the quality of staff working the property. I would like to thank Angel and Alex for providing my wife and I an experience that will bring us back next year.

This intimate, village-like resort is by far the most beautiful, inviting, and clean property we have ever visited. Everywhere you look, and around every corner, you are met with splendid views, stunning architecture, and smiling faces. Pros Property - as stated above, the property is stunning and well-maintained. Workers are tirelessly cleaning and grooming to ensure the high standards of the resort’s owner and those who timeshare there are constantly met. You’d be hard pressed to find an empty glass sitting poolside or a discarded towel thrown over a railing for more than a few minutes. From water features to native Mexican artwork and statues to flowerbeds ablaze with colour, there is beauty around every corner. Maid service / mini bar - outstanding. Not once was my room left untidy or my mini bar missed. First resort I’ve stayed in that I haven’t had to ask for more water, beer, etc. Views - best in Mexico. Period. Food - can’t say enough about the food. Outstanding in every sense of the word, and the staff serving it are top notch. There is only a buffet for breakfast, with both lunch and dinner served a la carte. We had no issue getting reservations and were able to try every restaurant at least once. Do yourself a favour and order the coconut shrimp and try the stone-baked pizza! There are also a number of other restaurants offsite included in the all-inclusive package. A free shuttle to these restaurants is also included. For those on the all-inclusive package, things are done a little differently here in terms of food and drinks. You are brought a bill at the end of every meal and drink order to sign (unless you order a meal not on the all inclusive package - they are clearly marked on the menus - or prefer to tip once at the end of your trip, you have nothing to worry about). You can put tip right on the bill when you sign but I recommend providing staff US cash instead; this way your server gets all the money, not just a portion. Make sure to have a made-to-order omelette. Wonderful. I ate one every morning. Food never got boring. Wished I had another seven days to try the things we missed. Staff - just like the views, the staff here are the best I’ve encountered in Mexico. They are kind and treat you like a person, not a faceless number. Flight - Flew with Sunwing. No hassle. Airport transfer was seamless. No complaints here. Overall - best Mexican trip I’ve had. We’re planning to return next year (with three more couples this time so we can spread the love). This place is beyond awesome.

We just completed a two week stay at Hacienda Encantada and were very impressed with the resort, accommodations,service and the views are unparalleled. We had a lovely room overlooking the Sea of Cortez and the famous Cabo arch. We saw whales daily from our pool chairs. The food at Bolero and Il Forno were especially good and find Samuel at the Los Riscos bar and he will make a wonderful cocktail of your choice. During the day the pool waiters are most accommodating and Caesar looked after all our needs for food and drink. The resort offers a shuttle on Thursday night for a trip to San Jose for the Art Walk which was an added benefit. All in all a most enjoyable stay.

We arrived with great expectations, and when we arrived, these expectations were surpassed! The view from our ocean front room was superb. We were steps away from the infinity pool and swim up bar, and only a short walk or an even shorter golf cart ride from great restaurants (ranging from higher end to pool-side casual dining). The service, in particular Billy, who waited on us by the pool, las riscas and the taco bar, was fantastic! We consistently checked in on us, was friendly and made us feel welcomed. We cannot wait for our next trip to HE and will definitely recommend HE to others :)

The staff is amazing. Luz, wedding planner, always helpful; Carmen, housekeeping, fantastic; the concierge men and women were outstanding; poolside-no better than Christian and Edgar; the buffet hostess was delightful; and the IT staff went above and beyond to help with cell phone issues! Our room on the second floor rivalled anything on the floors above it. We had spectacular Sea of Cortez views and could hear to roar of the surf. It is breezy and windy so bring a jacket or sweater.