Hacienda Encantada Resort & Spa
Cabo San Lucas, Mexico
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About the Hotel
Hacienda Encantada Resort & Spa feels secluded, even though it’s still considered part of Cabo’s Marina Golden Zone. At the far end of the area’s development, quiet, tranquil beaches await, and a string of infinity pools cascade down the resort’s hillside. Hacienda’s traditional Mexican-style suites start at 800 square feet – book a Family Suite for twice that much space – and are outfitted in earth tones with handcrafted furniture and textiles from Guadalajara. Guests who want to venture afield can enjoy their all-inclusive privileges at Golden Zone restaurants, accessible by complimentary shuttle.
Location
Hacienda Encantada Resort & Spa
Carretera Transpeninsular km.7.3
Corredor Turistico
Cabo San Lucas, Mexico
23410
Nearest Airport: SJD
Features and Amenities
- Dining
- Outdoor Dining
- Pool Bar
- Swim-Up Bar
- Room Service
- On-Site Amenities
- Concierge
- Spa on Property
- Laundry Service
- WiFi
- 24-Hour Front Desk
- Car Rental
- Outdoor Pools
- Outdoor Whirlpools
- In-Room Amenities
- Air Conditioning
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Iron/Ironing Boards
- Jetted Tubs
- Coffee & Tea Facilities
- Kitchenettes
- Activities
- Deep Sea Fishing
- Kayaking
- Windsurfing
- Scuba Diving
- Snorkeling
- Parasailing
- Sunset Cruises
- ATV Tours
- Whale Watching
- Jet Skiing
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Babysitting
- Kids Pool
- Playground
- Nearby
- Shopping
- Restaurants
- Golf
- Nightlife
- Interests
- All Inclusive
- Beach
- Spring Break
- Spring Getaways
Reviews for Hacienda Encantada Resort & Spa
Stay Away.
Overall bad experience. The staff was incredibly slow whenever we ordered anything, our room was fine but nothing special but the iron didn't work and we realized as we were about to get ready for a wedding. It took them a solid 20 minutes to bring a new one. Then the real problems started. Our sink broke and they came and fixed it but the glue they used needed to cure for half of a day so we couldn't use it. The sink would randomly make an incredibly loud whistle noise which multiple times woke us up in the middle of the night. Everything on the property is incredibly overpriced and they don't allow Ubers in because they have a deal with the taxi companies to profit share. An uber to a restaurant was about $7 and the taxi was $25. I expressed all of my issues to them and they said they'd figure out something for us and the comped us a taxi to the airport and said they'd email me afterwards with the "customer experience manager" who flat out just said nothing they're willing to do to help smooth out the situation. Brutal customer service. Stay away, spend a little more and go to another hotel. Will never be coming back.
David T
Theft
$20 dollars was stolen out of my wallet when it was left inside my purse, closed inside of my backpack, in my room. This card was placed in my room and although I didn’t follow as directed I did not expect to be robbed by staff members.
Shay W
Awesome resort!
Everyone at the resort was great, very welcoming and friendly. Julio at Bar Patio was the best! Make sure you stop by and get served by him.
Rebecca A
Outstanding resort!
Our family stayed a week in a residence her and was blown away! The resort is absolutely gorgeous and the staff made our stay memorable! Our Butler Guillermo was amazing! He made sure we had an amazing experience. From giving tips and tricks to making dinner reservations for our family at some of his favorite restaurants in the resorts. He helped make our stay one we will never forget!
Alicia H
Perfect vacation
The service was amazing from beginning to end. Cesar at El Patio pool bar was the absolute best! He was so attentive and kind!
Abby R
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