Hacienda Encantada Resort & Spa

The service and location were the top two factors for us at H.E. Every single worker, especially Apolinar and Isabel M., were top tier, friendly, and remembered you very personally while trying to deliver the best possible experience every meal. The location was perfect because the resort is effectively on a peninsula where you can see skylines to both the west and the east from higher viewpoints, particularly the Mestizo restaurant. All the food was excellent, but our favorites were at Los Riscos and breakfast at Las Marias. My recommendation would be to call concierge before your trip and plan all of your dinners ahead of time. Lunch and breakfast don’t need reservations, but it’s quiet all around (at least when we went), so I wouldn’t worry much in low season. The resort has a bit of a slow start, usually everything ready around 11, and earlier close when it comes to pools (8AM - 8PM), but we didn’t mind because it was meant to be a relaxing vacation and weren’t rushing to do things. The resort provided us a shuttle that frequently went to the downtown for free, and some restaurants downtown were included in our meal plan, which was really nice. Those restaurants were equally as yummy as the ones on site. Overall, we got a fantastic deal on Expedia and certainly got our money worth, and it was one of our most luxurious vacations ever. Rooms weren’t necessarily special and we weren’t in them all that much, but we did get a free upgrade. All the workers are super helpful and humble, and they really aim to give a fancy feel to every aspect of your time there.

We hope the golf cart situation and proper operations of equipment is kept up to date for the staff to be able to do their job. We noticed them doing their best to ensure guest satisfaction since we have members with disabilities to get around walking. The staff was welcoming and kind but really understaffed. We hope the owners don't compromise customer service and taking care of their team. We hope to return in the future with these minor corrections.

We had such a great time at Hacienda Encantada! We ate at Trajinera and Riscos for dinner two of the nights we were there and had Blend as our server. He was very attentive and professional! He made sure we had everything we needed at our dinners. Highly recommend this resort and having Blend as your server!

My recent stay in Hacienda Encantada in Cabos has exceeded my expectations in every way. The property has nice pools, swim up bars, and plenty of space for soaking in the sun. The views and accommodations are absolutely beautiful and picturesque. I stayed in a one bedroom suite which came with 2 full bathrooms and a huge balcony which extended from the bedroom to the living room. I could enjoy the ocean view from my shower. The staff are friendly amd attentive. A special shout out and thank you to Isabel from Las Maria's restaurant who was welcoming and very attentive. Her warm demeanor, genuine hospitality and level of service stood out from the rest and did not go unnoticed. Overall the food selection and menu's were also great amd I could see myself coming back again.

Since 2008 it has been a wonderful experience and saving special moments for all of us. Service staff all of them in every spot, restaurants, areas are the best!!!