Hacienda Encantada Resort & Spa

Beautiful resort. Like an oasis retreat. Quiet and tucked away from the major tourist traffic. Food / dining was amazing! Estella kept our suite very neat and well supplied. Housekeeping and grounds staff kept everything very clean and welcoming. Our concierge, Johana was very helpful. Always willing to answer questions about anything. We want to give a shout out to a few servers for extra wonderful service - Claudia and Rafael saved us outside tables Every morning at Maria's. Oscar was THE BEST at the patio bar. Very nice and attentive. He always remembered what we liked at the pool. Rosa and Lupita delivered lovely treatments at the relaxing spa. The Whales were the star attraction for us. We enjoyed the views from all over the resort.

Had the most amazing time here. Mother daughter trip. Tania especially in phase one pool and in concierge went above and beyond, she is the sweetest. We lost some of our floaties at the pool which she was able to find the next day in lost and found. She has a beautiful heart and smile and can handle anything with ease that comes her way.

It’s a beautiful resort. You can count on getting your exercise because it’s built on hills, although they do have transportation. It’s not a bad thing because the food is very generous. Rooms are beautiful, with exceptional views. They are kept immaculately clean, and although it can at times be noisy, depending on where you are located in the resort, generally quiet by nine or 10 o’clock we bought in with a fractional, hybrid, and the value for the money seems to be excellent. At least so far. Service is top-notch, no matter whether housekeepers, concierge, front desk, or weight staff in the restaurants. They truly do give service with a smile.

Great food, service and atmosphere was great. Our waiter Adrian was excellent and professional. Thank you.

Absolutely great experience at this resort-Hacienda Encantada but even more of a great evening at the restaurant- La Trajinera. The food and atmosphere was very high quality. But one of the best parts of it was the waiter, Blend, that made it just an even better experience. Very nice, professional, funny, personal, and all in all made our trip so much better. Would definitely recommend trying this restaurant but most importantly, asking for Blend as a waiter when you come.