Hacienda Encantada Resort & Spa

Rooms are amazing but they messed up are reservations. All the staff were super helpful and nice. Especially Roman the bellman.

Amazing hotel and wonderful staffs. This hotel has everything (food, view, facilities, wonderful staffs) I felt that I was in my community. Thank you for your detailed assistance, Jose(I called him Pepe) 😄even though it was not his job~~ I already missed their smiles!!!

This is the 2nd time I’ve vacationed at Hacienda Encantada. It is a beautiful place with 3 pools, and a variety of restaurants. The staff is very helpful and friendly all over the property. This trip, we were fortunate to see the whales right in front of the resort. We get the all-inclusive package to include the restaurants and drinks on the property. My friend and I love the water aerobics and other activities at the resort. A special mention for those who made our experience fantastic and memorable- Ariel, Monse, Uriel and Adrian! Ariel and Monse led the Karaoke on Tuesday night and they both have lovely voices. They are encouraging, engaging and lots of fun. I was so happy when Adrian offered to dance the cumbia with me. We also played water volleyball with the entertainment crew and we’re happy to see Uriel has joined the team. He’s got a great attitude and friendly demeanor too. Another thank you to our servers throughout the week. I don’t remember all their names, but service was always impeccable. We loved our experiences at Meztico, both for breakfast and one night at dinner. We met our server Kevin twice, and he is so kind and funny. He made our experience fantastic. We loved our dinner and we felt well taken care of by Armando and the restaurant manager, Moses. The hostess Kenya and Kara were always friendly and engaging. Another mention about our favorite bartender this trip. Abagail was always there with a friendly smile and helpful attitude, even though the bar was incredibly busy at lunch time. Lastly, Ruben was so kind and friendly as a valet. We didn’t need a car, but he talked to us about the property and things to do at the hotel. We didn’t leave the property since we just wanted to relax and enjoy the experience at the hotel. We are sure to return again.

We came to Hacienda Encantata with all-inclusive from their sister resort Marina Fiesta. We enjoyed dinner two times at Los Riscos because the meals were absolutely amazing! Chef Alex prepared delicious snapper with shrimp. We first had flavorful “unusual” salads, and finished with delicious hazelnut cheesecake. Hector and Daniel served us beautifully and very personably! Being seated on the glass wall, looking out at the sea of Cortez, watching whales and the sunset…. AHhhh!

El Eden at Hacienda Encantada is a must! Huge shout-out to our waiter Feliciano — absolutely amazing service. He treated us like family from the moment we sat down and made the entire experience feel special and welcoming. The mixed fajitas are incredible — sizzling, flavorful, and perfectly cooked. Between the food, the atmosphere, and Feliciano’s warmth and attention, this was one of our favorite meals of the trip. Don’t miss El Eden if you’re staying at the resort — and ask for Feliciano!