ME Cabo

Where do I even begin... First of all, we didn't feel like we were welcomed at the hotel, the check in process was horrible and we were told that we need wear our keys at all times, there were problem with my credit card. anyway, it might just be that one person, but I wasn't feeling relaxed after spending all that money for the room. We were assigned a concierge, and she basically responded super slowly or didn't even bother respond, honestly, I don't even feel like I have a concierge helping. Now on to the room, the first day our towel in the room were missing a bunch, the one that we got had red stain on it, the faucet is also kind of broken, it would only stay on for 10 sec before it closes. The shower doesnt have a showerhead which is sort of inconvenient in my opinion. The key broke twice and the key fob went out of battery, my friend and my room both had the same problem. There are a few times we called the front desk, and no one picks up the phone. The beach had so many salesperson that it's impossible to be left alone and enjoy the scenery.....too much commercial stuff going on, The music running from like noon to like 12am at night, I'm not a picky person really but spending $700 on a room looking for a relax and luxury experience not too much to ask, honestly, I feel exhausted after the stay...maybe its just me.

Raisa (front desk agent) and Paulina was amazing!! They made us feel very welcomed and took care of us the entire trip!! Would definitely consider going back and recommending to my friends. Raisa is the best!! 😊

Outstanding service from every team member we encountered. Everyone went above and beyond for us and we felt completely relaxed throughout our stay. The hotel was clean, had incredible food and was in the best location. We will definitely be back.

Great location beautiful place! Mariana was very helpful best concierge I’ve came across!

This is a great location. However!!!! Drinks are $30 each. Dinner / Lunch will run you $200 each. the uncluded breakfast is the same every single day. The restaurants are not owned by the hotel so they really don't care that you are staying there or now. I think its about 160 rooms total. I would guess only about 20 of them were sold when we were there. Absolutely no one at the pool or restaurants. The vibes were so low we ended up going else were almost every day. The resort really needs a facelift aswell.