Playa Grande Resort & Grand Spa

Eulogio at the Lobby Bar, Jose at Calima, Andres at the Main Pool, and Raciel and both Joses at the Ridge Pool are all amazing! They each provide such exceptional service and really go above and beyond.

Shout out to Raciel and the three Jose’s (one at Calima). They are the best and the reason why we come back!

Julio was great! Great service - great food. Have been going every year for 26 years! Love Playa Grande..

We are time share holders at Playa Grande, and every time we go, Miriam has always waited on us. We would go to whatever area she was working just to have her be our waitress. She was one of the best waitresses there, and never forgot a face. I just learned Playa let her go, and it breaks our hearts. This will definitely change things for us, and not in a good way! This is totally unacceptable.

I have been going to Playa Grande since 2002. What keeps me coming back each year are the truly fabulous special staff that remember you each year, what you like to drink and eat, and make you feel like you are coming home to your second home. As I prepare to head back down to Cabo, I am simply stunned and saddened to hear that Miriam was let go. Miriam was the first woman to work the pool area and had her work cut out for her to gain and build her stellar reputation. And she took on this challenge and thrived, building friendships and respect from many Members. Over the past 9 years, I have watched and been inspired by her level of customer service and her ability to ensure the long standing members of Playa Grande were treated with the utmost care, respect and kindness. I cannot imagine why management would relieve one of their strongest leaders and revenue generators, as I know many Members who simply followed where Miriam would be working so she could take care of them. Finding the best people is a challenge and Miriam was certainly one of them and did not deserve to lose her well earned position at Playa Grande. Miscommunication and misunderstanding may happen among the best of us, but Miriam’s long standing value should be considered. Making a mistake is a luxury that can be and should be fixed. I hope management will make the correct decision to bring Miriam back to Playa Grande. Yours sincerely, Nancy A. Salerno, Esq.