Playa Grande Resort & Grand Spa

We like this resort for the amenities and especially the location as you can walk into town (25 minutes to big grocery stores, 20 minutes to lots of restaurants!) The staff are very friendly, professional and the food (although we only ate in the sports bar twice) was very nice. Our room (and housekeeping) were above average; check in was prompt and bell people excellent. The only issue is that we had an RCI exchange and the room they assigned us (which was a nice room -slightly dated but nice and lots of space) was across from the marina (Building B) 2nd floor with a beautiful view of marina BUT across from the Mayan Monkey hotel and hostel and a parking lot which is the terminal for tourist buses! Needless to say the ear plugs were necessary and even with that you could still hear the noise of partying into the early morning. So bottom line great place to stay; location, location BUT get a room not looking onto the marina if you want to sleep. We would come back if we could get a different room.

We have stayed at the Playa Grande several times. One of the best things about this resort is the staff. They are so helpful and friendly and always make our stay a better one. One of our favorite people at the Playa is Uriel. Not only did he ensured we had everything we wanted, but he is very kind and always happy.

Ahna in the sports bar was terrific, excellent service. Ricardo at the pool side gave us great service and very attentive.

Everyone at this resort was wonderful, helpful and friendly. The food was delicious, room was beautiful, and the resort was luxurious.

I just returned from a week with my family (husband, children ages 21 and 23, and myself) and we all had a great vacation. We have visited many beach resorts and the people who run the entertainment/activities and the food/drinks service at the pool and restaurants might be the best we have had. I want to shout out Aimee, Leilani, Sara, Jair, Roberto and Rodrigo for their top notch energy and friendliness while they ran activities suitable for all ages and interests. And while I unfortunately only remember two servers’ names, Daniel and Ricardo, the entire staff is amazing. The only issue we had is the lack of coordination between the concierge and the pool staff. We reserved a cabana through the concierge, but the pool staff was not aware so they gave it away. Which was a bummer and we did end up waking up early each morning to reserve seats at the pool because we did not trust the cabana reservation system. Other than that, a great resort!