Playa Grande Resort & Grand Spa

Playa Grande is built right into the rock and natural landscape so there are various levels to negotiate by foot in some areas. That said, it is a beautiful resort. The staff is exceptionally friendly and helpful. The location right on the marina is very convenient and within walking distance to restaurants, shopping and night life. We will definitely return.

We’ve stayed at this resort before and have always genuinely loved it, which makes this review especially disappointing to write. There is still so much to like here. The staff are consistently warm, attentive, and professional, and the service truly stands out. The grounds are beautiful and well-maintained, the pools are fantastic for families, and the daily activities and events are thoughtfully planned and fun for all ages. The standard meal plan is also a good value (though I would skip the paid upgrades, which didn’t feel worth the cost). That said, our most recent stay was significantly impacted by the ongoing renovations. Our room had a persistent sewer odor that, at times, felt unhealthy and made it difficult to fully relax. We also experienced intermittent electrical outages, likely tied to construction work. While we absolutely understand that improvements require temporary disruption, these issues went beyond minor inconvenience and directly affected our comfort. What was most disappointing, however, was the lack of response from management. I made several attempts to discuss the problems during our stay but received no meaningful follow-up. That was surprising given the otherwise strong service culture we’ve experienced here in the past. I truly believe this resort will be fantastic again once renovations are complete — the foundation is absolutely there. But for now, prospective guests may want to consider waiting until construction wraps up to fully enjoy what this property has to offer. We look forward to returning when everything is finished.

I came here via RCI plateform and really love it. The hotel was very beautiful with colorful design and the staff were extremely nice. There are many activities planed for the guests.

Have to give a shout out to the best pool service (bartenders and servers), Andreas, Rogelio, Eduardo, and Hector. We were excited to come back and see our favorite staff still there. Our family had the best time, service, food, facilities. We can't wait to come back again!

This resort is very good for family vocation. It close to Cannery Beach, 5 minutes walking; However, you need walking 20 minutes to Plaza Bonita for grocery shopping.