Playa Grande Resort & Grand Spa

We had a wonderful vacation at Playa Grande in July and could not have asked for better service. The staff is consistently friendly and genuinely committed to making every guest's stay exceptional. We would especially like to recognize Jose at Calima, Daniel and Julio Cesar at the adults only pool, and Rodrigo at the Brigantine. Their attention to detail and outstanding service truly enhanced our vacation. Employees like them are the reason we continue to return year after year. We have been visiting Playa Grande for the past 22 years, and it has always been one of our favorite vacation destinations. However, the hotel is beginning to show its age. We typically stay in the two-bedroom presidential suite, and this year, upon check-in, our room had a noticeable musty odor. Housekeeping responded promptly and thoroughly cleaned the room, and it was clear they worked hard to maintain it. Unfortunately, the odor remained throughout our entire stay, suggesting the issue may be related to the room itself rather than housekeeping. We also noticed mold on the shower door tracks and portions of the shower walls in the bathroom. While these issues did not diminish the exceptional service we received from the staff, they did affect the overall experience. We understand that renovations are underway and hopeful they will address these concerns. We look forward to returning and experiencing the updated accommodations, along with the outstanding hospitality that has kept us coming back for more than two decades.

Julio was great!!! Great food and service was awesome!!!

I just returned from an amazing stay at Playa Grande Resort, and it absolutely deserves a five‑star shoutout. The service here continues to be one of the strongest reasons I keep coming back. Julio at the lobby bar deserves special recognition. He’s the kind of staff member who elevates your entire vacation — warm, attentive, and genuinely invested in making sure every guest feels taken care of. Whether it was a perfectly crafted cocktail or simply remembering our preferences, Julio made every visit to the lobby bar feel like a highlight. The resort has also rolled out new room renovations, and they’re a noticeable upgrade. The refreshed décor feels modern and calming, with brighter lighting, updated furniture, and a more polished overall layout. The bathrooms in particular look fantastic — clean lines, improved fixtures, and a more luxurious feel. It’s clear the resort is investing in keeping the property fresh and comfortable. And of course, the ocean at Playa Grande never disappoints. The views are breathtaking from sunrise to sunset — deep blue water, dramatic waves, and that classic Cabo coastline that feels both powerful and peaceful. Whether you’re relaxing by the pool or walking along the beach, the scenery is unforgettable. Overall, Playa Grande continues to deliver excellent service, thoughtful upgrades, and some of the most beautiful ocean views in Cabo. Highly recommended for anyone looking for a relaxing, well‑run resort with staff who truly care.

Carlos, the bartender in the lobby restaurant, was fantastic. He provided great service and made our visit even more enjoyable. We’ll definitely be coming back next year!

Very friendly staff. I always enjoy my experience here. Enjoyed my times at the bar area with Carlos