Villa del Arco Beach Resort & Spa

Thank you for your excellent facility. I had the most wonderful time here. The staff goes above and beyond to make my trip wonderful. I had to work while I was here and the staff helped me out with my office needs. Misael (guest services manager) arranged for me to have a space to get my work completed - wow! I didn't need to worry about a thing. The grounds are beautiful and clean. The staff is professional and personable. No rowdiness or crazy drunk people. Rooms are well appointed. Every detail is considered. Highly recommended!

Our stay at the Villa Del Arco was AMAZING!! This was our 5th trip to Cabo and the best yet!! The room was fantastic! Always clean!! Our wait staff was outstanding! Javier Arellano took care of our group on the beach every day and did a superb job! Thank you Javier!! Lety took care of us at the pool. She was such a sweetheart! She addressed me by my name every time. Thank you Lety!! Javier and Lety made our trip very memorable and we can't wait to revisit the Arco and see you two again!! Thanks for making our stay so special!! The Frandsens

My wife and I recently spent a week at Villa del Arco Beach Report and Spa. We had a great time as usual. We opted for the all inclusive package for food and beverages. We have been to town on many previous occasions, so the dining and nightlife was not an attraction for us on this trip. I have to say that we had the best Pool and Beach Buccanero, Javiar Avallano. He was fantastic. He anticipated our needs for beverages and food. He always let us know when he was going on break, and who would be taking care of us in the interim. A nice touch. Our concierge, Glenda, made nightly dinner reservations at our favorite restaurants. The food was great, as usual. The service at dinner was slow. The waiters did their best, and tried hard to please. Unfortunately there didn't seem to be enough wait staff at any of the restaurants to provide great service. Still love to come back here for all of the staff who are so friendly.

When we arrived, we were told that our room was apparently given to someone else and there were no more rooms available at the level we paid and booked. We stood in the lobby for more than an hour before we were told what the situation was. The guy helping us would disappear into the back and not resurface for more than an hour. It was ridiculous. Ultimately, they gave us a downgraded room. While two days later, we were able to move to a better room, it still wasn’t what we originally paid for. They did (after some arguing) offer to give us back the difference for the lesser room. I also was able to get a spa pass for me and my boyfriend one day with a massage for our trouble. The spa was very nice. Also, when we first arrived, we were asked to attend something for a timeshare at the property. We were also pushed to purchase the all inclusive package. We declined on both counts. I have to wonder if the reason we were bumped from our room initially is because we didn’t book the all inclusive package. It frankly felt like I was on a cruise ship on land. People were there to eat round the clock and lounge by the pool. All day long you see people being escorted to rooms to sell the timeshare concept. We spent most days away from the property, doing excursions and eating at restaurants in town. That made the trip. The pool area was nice, nothing exceptional though. You have to get outside early in the morning to reserve a space by the pool or at the beach. As far as the food, we pretty much only had breakfast on the property. The food was good and reasonably priced. I wouldn’t stay here again. I would find a nicer hotel that didn’t have an ulterior motive.

We recently returned from a week at VdA in Cabo and it was wonderful! The weather was great (of course!), but the thing which made our stay so great were the wonderful people at the resort where we stayed. We bought a timeshare at Villa del Palmar several years ago (although anyone can book a room, suite actually, at Vdp or VdA) and have been to several of the Villa resorts, but this was our first trip back to cabo and to the VdA specifically. The food is really great (we did All inclusive but you don't have to) nice pools and you can swim off of the beach (which you cannot do at many of the cabo resorts - check when you book to see if you can). You have access to all of the amenities of BOTH the VdP and VdA resorts which are right next to each other. It is a very easy walk down the beach into town for lots of other things to do and good restaurants (we recommend Pocho's at the marina!). There is a Walmart close by to stock up on things for the room if needed, very convienient. As stated though, the best part is the people who work there. Everyone is very kind and helpful and make you feel like guests in their home. Brenda at the concierge desk was super helpful when we checked in and helped set up dinner plans and transportation. We would especially like to thank and commend our waiters Javier, our go to "beach guy" who was awesome and so helpfu!, and Raphael, our "breakfast guy" who took really good care of us in the morning! There were many others as well including the sweet woman who helped keep our rooms clean and the bell boys and doormen who welcomed us so warmly as we came and went. We highly recommend this resort, but book early...lots of others like it too! A great week with wonderful people. Thanks again!!