Four Seasons Hotel Cairo at Nile Plaza

After 5 nights at the Four Seasons Nile Plaza, I'm not looking forward to any of the hotels we'll probably use in 2026. The Four Seasons is THAT terrific; we're now totally spoiled. We had a Nile River view room with a large balcony (and comfortable chairs) that was delightful every early morning and evening. The room was extremely spacious, beautifully decorated (elegant but not fussy), lots of light, huge bathroom with two sinks and excellent walk-in shower. But it's the staff that also made the difference, from front-desk to housekeeping to the breakfast buffet staff to the security guards at the front door - all exceptional. Housekeeping deserves special mention - their attention to detail was amazing. When they saw that we liked extra water, they left more water every day; they noticed which coffee pods my husband preferred and when they spotted a broken cup in the trash (yes, we dropped a cup), they stopped us in the hallway the next day to make sure we had not cut ourselves. After this experience, we will be trying to stay in as many Four Seasons as possible in the future.

We recently visited the Four Seasons in Cairo and overall had a good experience. The drinks were great, the food was absolutely amazing, and the staff were genuinely lovely—friendly, attentive, and always willing to help. One thing to be cautious of is the charges added to the bill. There’s a 12% fee that they mention, but they don’t clearly tell you about an additional 14% charge on top of that, for reasons that still aren’t entirely clear. It definitely added more to the bill than expected. Overall, a nice visit with great service and food, just make sure to double-check the billing so there are no surprises.

Beautiful hotel. 5 star luxury. Room was spacious and clean with a large balcony overlooking the nile offering incredible 24 hour views to die for. Breakfast spread was sumptuous and fresh. Hotel staff polite and accommodating. Beautiful, modern designed resort hotel with many restaurant options.

Pretty much every aspect of this hotel was faultless. Loved the location in Garden City - close to many sights and river walks. The staff were uniformly attentive and excellent in all areas - main entrance security, front desk, bar and serving staff, breakfast room staff, pool and housekeeping. The room was very spacious with a great balcony overlooking the river with all the amenities required and a great spacious bathroom. Loved it all and can’t wait to return.

Solid service from FS, although staying at other FS around the world, it does not match those standards. However, for Cairo/Egypt, this is a good option. They are renovating rooms, but the ones that aren't are showing their age. Looks a bit 90s. Bathroom is generously sized with Byredo toiletries. Breakfast was a disappointment; very limited and the same choice everyday. Would have liked to see more Egyptian options or even international rather than the tired pastries and omelette station. The breakfast room feels more like a meeting room rather than a place for eating. Overall, service is generally good; responsive and polite. Check in was smooth although the porter was brusque and dismissive; perhaps he could work on his customer service skills (or maybe his English needs improving). Pool area is pleasant and calming after a day of sightseeing. Didn't check out the restaurants, but there are some good options nearby if you want to experience some Cairo restaurants. Concierge was not particularly helpful, tending not to want to answer small queries, which I would have appreciated as a solo traveller, instead they seem to focus on organising tours or visits. The entrance and lobby are very busy/crowded and noisy which is a bit off putting when you want some peace and calm in what is a hectic city. Overall, a good option for Cairo and I would stay here again. But I've stayed in much better FS hotels.