Marriott Mena House, Cairo

The hotel had two very loud, large weddings two nights in a row. We couldn’t get to sleep until after 11 PM. The food and service were average. It was very expensive. Someone on the staff must have given our name and room number to another staff member or guest. Charges we did not make appeared on our bill. It was a hassle getting the charges removed that we did not make. Stay anywhere else if you are in Giza!

The outstanding aspect of the hotel is that you can sit outside having an excellent breakfast while looking out at the pyramids of Giza. Obviously get down early if you want an outdoor seat. If you’re a bird lover you will enjoy eating with the cheeky crows looking out for a snack while other birds are bathing and drinking from the water feature. The grounds were well kept and interesting. The room was good but not special for the price other than the view of a pyramid.

Understand this a mid grade Marriott property it is not at all luxurious. We chose this only for its location and at least thought it would be okay for our 2 day stay. The stay started off great and went downhill fast. Best part was the hotel having a representative to meet us and get us through customs extremely quickly. Problems started when we got into our room, they were paining outside and the fumes were beyond over powering. We had to change rooms and the next day they were still painting with the fumes in the hallway. At pool we had to move as far as possible because painting was still causing us headaches. For dinner we went to 139 restaurant epic disaster, service was awful, food tasteless and we requested a table outside and that request was not honored even though it was confirmed 3 months in advance. We had our laundry done expecting to it be done that day as we paid a 50% surcharge upon calling it took 30 minutes after the laundry service was closed to find it. We don’t recommend choosing this hotel even for the location even a mid grade hotel should be better than this. The staff tried too help improve our stay there were too many problems for it to improve.

Absolutely amazing experience at Mena House Marriott! The entire hotel is great, from the views of the pyramids to the designed interiors. The food was exceptional. What made my stay unforgettable was the hospitality of the staff members. Everyone was kind, welcoming, and always with a genuine smile. A very special thanks goes to Amal at the breakfast area, who made our stay feel like home.

We had an absolutely memorable and enjoyable stay at the Marriott Mena House during our recent visit to Egypt. This beautiful property boasts an unbeatable location right next to the Pyramids of Giza, with direct, stunning views that made our trip special. We were upgraded to a very nice room that had direct views of the Pyramids. The hotel had an Executive Lounge that had great service and food was excellent. Dining at the 139 Pavilion was a highlight, offering a great buffet breakfast alongside incredible Pyramid views. The staff was very well trained and provided consistently excellent, attentive service. We highly recommend this hotel.