Marriott Mena House, Cairo

A week before the date, the hotel sent us an email saying there would be a wedding hosted on the nights we would be there. “Music would be clearly heard in parts of the hotel”. I emailed in concern and was reasdured they would do everything to minimize the noise. The reality was there was EXTREMELY loud popconcert level- music from 5pm- until 11pm which made it impossible to sit on our balcony or sleep. The base was so loud that the windows vibrated and we had to flee to a restaurant outside of the hotel because you couldn’t escape it. The restaurant was a no-go zone (“yes, but it’s open”) because it’s simply impossible unless you like having dinner in pop concert-level music and being shaken off your chair by the base. I’m not exegarating, it was insane. The next day there were builders breaking down stages and lights etc so it AGAIN wasn’t quiet. Also, the famous view of the pyramids from the breakfast location was blocked by the stages and screens. I’m sorry but it is ridiculous, you pay $800 for a room with view of the pyramid then make it impossible to even be in the room. It’s simple; they are too greedy and ALSO want to host weddings. It is UNACCEPTABLE. They have to choose: either you host weddings and don’t sell rooms to non wedding guests on those nights, OR you have normal guests who just want to enjoy what they paid for. The hotel needs to make their mind up and choose. This is completely unacceptable and they are ripping off guests. At least publish a list of dates where there will be weddings so that guests will know when to avoid booking. I will not recommend this hotel to anyone as long as they this is going on.

Always a great experience at mena house. Food was absolutely delicious everything is on point from the car that picked me from the airport and the pick of the ride its self. Thanks guys

The best hotel I’ve ever stayed in. Perfection. Everything from the location to the level of service and professionalism is perfect. The staff are so polite and can’t do enough for you. The security make you feel comfortable and it’s got such a good view of the pyramids. The pool bar staff are friendly and attentive. The rooms have a nice classic feel and are nice and clean. I enjoyed this holiday so much and even when there was an issue getting money exchanged from the machine they offered us an alternative straight away to their own hotel bank. Its food and drinks prices aren’t even that expensive and the quality is very high. I enjoyed the good food and drinks. I would recommend anyone going to Cairo to stay here especially to be right next to the pyramids. It felt surreal 10/10 shukran

This was truly a top notch, best of the BEST hotel experience. From the moment we arrived we were completely taken care of in a luxurious manner. The views are unbeatable. The 149 Restaurant was phenomenal. We felt like we could sit back, relax and enjoy.

We stayed at the Marriott Mena House and even though the head Bonvoy office in Cork completely messed up the original agreement (which caused us unnecessary stress), the hotel itself made up for everything. The staff here are honestly a different breed of human. I don’t say that lightly. Egyptians have this warmth and calmness that feels rare. They don’t treat you like a customer, they treat you like someone they genuinely care about, almost family like, with open hearts. As an autistic person who picks up on tone, body language and sincerity instantly, I felt safe and understood here, which is not something I say often about hotels. The food was lovely every day, beautifully prepared and presented, fresh, cooked perfectly and the service was always as if you were visiting your long lost Egyptian royal cousin and his people were taking care of you , which I appreciate massively because I get overwhelmed easily. The hotel itself feels like walking into a quiet palace garden. I can’t even describe how surreal it is to have your coffee, look up, and see the Great Pyramid right there. My brain still can’t process it. It doesn’t feel real. Something I’ll never forget. The pool is beautiful too, warm, spacious and peaceful. My son was happy and relaxed, which matters more to me than anything. This isn’t just a hotel stay. It’s one of those places that gets into your memory in a soft, comforting way. Despite the booking issues, I would come back here in a heartbeat because of the people. The staff truly carry this hotel. They made my experience feel grounding, calm and genuinely special. Highly recommend staying here.