Fairmont Palliser

My Husband and I just returned from an incredible trip to Calgary and the Canadian Rockies. All of our accommodations were in Fairmont Hotels . The Calgary Fairmont Palliser was the Fairest of them all . From the moment you arrive, you are greeted by the friendliest and most efficient Bellman. As you enter via the large revolving door , you are immediately taken back in time , by the grandeur of the Lobby, with all the beautiful wood and crystal chandeliers! We were immediately greeted by Reception Deck, and directed to the Gold Level Floor. Over our 3 nights , we were attended to by Sammy, Oksana, Jill and several others. They were so sincerely friendly, and made us feel right at home. They even took the time to chat and get to know us on a personal level, which is unheard of in this world, anymore ! The staff in the Gold Lounge and throughout the rest of the hotel deserve recognition for the incredible service they provide. Our rooms were very clean and comfortable, especially the beds!! The food in the Gold Lounge was fantastic! We truly can’t wait to return! Bravo 👏🏻 Palliser!!

Overall a great experience especially the GF floor Neha and the staff did an amazing job taking care of us we will definitely be returning to fairmont Calgary!

Torn curtains, dirty carpet, tilted lamp shades on antiquated lamps, and frankly, it just smells like dirty old carpet. The staff are really nice and try very hard but my hotel room is just run down. It needs a massive refresh. The facility needs to be upgraded.

We have stayed at the Fairmont Palliser for over a decade. The last couple of stays were particularly memorable. Exceptional customer service, particularly from manager, Dennis Vincent. He made us feel so appreciated as Club Accor Diamond members. Great attention to detail as well from Neha who went above & beyond for us. Our family has a longstanding history with the Palliser. Both Dennis & Neha continued to make our stays very memorable. We will be back for years to come.

We spent a few day at the Fairmont and everybody made our stay special at the gold lounge .Hight standards all the way! Neha went above and beyond! Everyone was very friendly and informative on things to do! THANK YOU TO ALL ! Best Doug & Susana