Fairmont Palliser

It's the Fairmont. Old style glamour with exceptional customer service. We were offered an upgrade, which we accepted (for a cost), but this didn't upgrade the bedsize or bathroom size. Beds were tall but only a double or queen. The bathrooms were TINY. Very cramped. The room itself was spacious, though. Concierge staff offered to help with everything, which was wonderful, but tipping was strongly encouraged. The Christmas decorations were stunning. A lovely hotel.

After a late night flight from the east coast we spent the next few days at this hotel and it didn't disappoint. For a family of 4, the deluxe room with two double beds was perfect. The beds were very comfortable. Thanking the hotel for the little treats they left in our room (golden horse shoe and chocolate cowboy hats) and a lovely note from Ken. We were in town to attend the Calgary Stampede and the hotel was a perfect location to walk to the stampede. The pool and spa were terrific and the whole family enjoyed. Breakfast was delicious with a range of flat iron steaks and granola parfait. Although we didn't get much of a view from our room, it didn't matter as we had so much to do during the day. Staff were courteous and very welcoming. Would definitely stay again.

The Fairmont in Calgary was beautiful and well run. The room was very spacious and very well appointed and the location was excellent. We were able to walk to the Saddledome for the hockey game and there were plenty of restaurants within walking distance as well. We were very pleased all around and would not hesitate to return to the Farmont Palliser!

From the moment you walk in the door of the Palliser, you feel the difference. It is a regal, well maintained building with a staff who are ready to assist. We were booked on the Fairmont Gold level which was wonderful. The staff was more than friendly. They were kind. All of the staff, from the housekeepers to the front desk/concierge. We appreciated how excited they all were to share their city and make recommendations of what to see and do. We truly felt that they cared. The breakfast and evening canapé service was always tasty. Of course, the room was clean, comfortable and beautiful. I know old buildings can get a bad rap for, well, being old. When an old building is cared for like the Palliser, it feels charming to us.

Wonderful service and location. Shout out to Beckham who bent over backwards to help us and make our stay and experience so good.