Fairmont Palliser

We stayed at the Fairmont Palliser during its 111th anniversary, and it was one of those rare hotel experiences where everything just felt effortless and thoughtful. From the moment we arrived, the service was seamless. The valet was instantaneous, and by the time we reached our room, the porter had already delivered our luggage — hung up our clothes and neatly organized everything. It was such a small detail, but it immediately made us feel at home. At check-in, Neha was wonderful. She welcomed us warmly, shared the menu with us, and arranged an amazing suite that exceeded expectations. One detail that completely delighted my wife was the Christmas tree in our room — she was genuinely excited, and it set a festive, personal tone for our stay. The food was delicious, and the wine service was outstanding. The wine was served in the Gold Lounge, and the staff there were exceptional — they continually checked on us, always attentive without ever being intrusive. Some of the wine was even complimentary, which added to the relaxed, celebratory feel of the experience. Back in the room, we loved the chocolates waiting for us and the perfect turndown service — exactly what you want after a great evening. One of the most memorable moments was when the team noticed us playing cribbage in the lounge and later surprised us with a Palliser-branded deck of cards. Such a thoughtful, personal gesture that really captured the spirit of this hotel. The Fairmont Palliser isn’t just beautiful and historic — it’s run by people who truly care. Neha and the entire team made us feel genuinely welcomed and exceptionally well looked after. Congratulations to the Fairmont Palliser on 111 years. This stay was outstanding, and we will absolutely be back.

We stayed at the Fairmont Palliser for one night at the end of our Rocky Mountaineer train journey from Vancouver to Calgary. The hotel is very centrally located, and the foyer is beautiful and welcoming. Our junior suite with two double beds was extremely spacious and very comfortable. Unfortunately, the bathroom was the complete opposite — so small that one had to breathe in to squeeze past the door to get inside (and we are both relatively slim!). A bi-fold door would have been far more practical. Once inside, there was very little room to manoeuvre and nowhere to place toiletries. Despite this, we did enjoy our stay overall. If staying again, we would definitely check in advance whether any rooms have larger bathrooms.

Our wedding reception was in the ballroom 50 years ago and we celebrated dinner here most every Dec 18th since; so our 50th Anniversary we stayed overnight and given an upgrade to a penthouse room. The included lounge was made special in champagne service with Neha, Cecilia and Sammy, thank you, we had a wonderful stay.

Decent hotel, sometimes took a while to get our vehicle from the valet. The shower head was fixed and a little high which didn’t provide much water pressure for shorter people. Bathroom and room were on the smaller side. Pillows were a little flatter than I would like. TV was not a smart tv. Hotel staff were very good and friendly. Lobby is fancy looking and nicely decorated for Christmas. Room was clean and quiet.

Always the best ultimate experience on the Fairmont Palliser Gold floor ! This is all brought together with their amazing team of Corrine, Oksanana, Jameson and Meha!