Solage, Auberge Resorts Collection

Spent New Year's Eve and Day at Solage. We had a very relaxing and enjoyable time at the resort. The Spa facilities are excellent and made our stay that more relaxing. The New Year's Eve dinner was well thought out and delicious! A real gem in Calistoga.

We chose Solage expecting the refined, anticipatory service typically associated with an Auberge property, particularly given its positioning as a luxury wellness resort. Unfortunately, the experience did not consistently meet that expectation. Across multiple touchpoints, the level of polish, professionalism, and operational discipline felt lacking, from unrefined guest interactions to missing basic amenities and service that felt more performative than guest-focused. For context, we often stay at Indian Springs during the cooler months, which is a 3-minute drive from Solage. While it is not positioned as a luxury resort, it consistently delivers a high-quality experience and feels honest about what it is. For comparable room types on the same weekend, Solage is priced roughly 15 to 20 percent higher, yet for us, that premium did not translate into a meaningfully better experience. In contrast, Solage currently feels as though it is masquerading as an Auberge-level experience without reliably delivering the service standards, polish, or operational consistency that such positioning implies. This could be a very special property with stronger leadership, training, and attention to detail, but at present the experience does not align with the brand promise.

The stay overall was amazing. The staff was very attentive and kind. The moment we walked in, we felt welcomed and taken care of. Everyone from valet to the turn down service team was incredible. We enjoyed every single meal on property as well. Pico bar was the perfect spot for lunch after traveling all day and Solbar was amazing for dinner and breakfast. Every detail was paid attention to and we were wished a congratulations by every team member we encountered for being on our honeymoon. The rooms were clean and turndown service was provided each night. The team also left us a sweet note with a bottle of wine for our celebration. The spa was also a highlight for their mudslide treatments. Our final note would be around the notable customer service at the property, overall, with drivers who take you to nearby reservations and a valet team that delivers your car and your belongings to your room. Everything at the property was well managed and you could tell communication flowed well from front of house to back.

everything was perfect, solbar had amazing food, we did not have to drive out of the resort. Amazing spa, no kids allowed, service was overall 10/10

Incredible experience! Thank you so much to all the incredible staff at the Solage. The spa was delightful, the food was incredible, but most importantly the staff went above and beyond