Bahia del Duque

Fabulous hotel with very attentive and friendly staff. Beautiful surroundings around the hotel. Food and presentation amazing in all restaurants.

This is our second time back at this wonderful hotel/Villas. Like our last visit we stayed in the hotel first then moved over to the Villas. It’s been great once again, the staff were amazing at the hotel. Once we moved to the Villas it went up another notch. The villas is a special place and we have decided to continue staying there only from next year. Laura the waitress that worked all the mornings and lunch was fantastic and looked after us extremely well. We will see you again real soon thank you.

It was about 15-20 mins drive from the airport south. Welcome by the staff who were all lovely and friendly. Only thing its only bed & breakfast. Had 2 year old so wanted half board which they do not do. You have to book table in advance for dinner, and they have various restaurants on the resorts. Rooms were very cleaned and done each day. Beach at the bottom of the hotel, black sand beach and water was ruff.

An impressive hotel providing every luxury, beautiful scenery, lovely pools. Everything you would wish for in a holiday, friendly efficient staff, good food , lovely rooms, a place to return to.

I'd really give this 3 1/2 if I could but TA doesn't allow it. This was our first visit to this hotel, having previously stayed at the various Lopesan and Riu hotels in Meloneras in Gran Canaria. Based on (most) of the previous reviews I had high expectations, but came away not quite sure what to make of it really. We stayed in the Casa Ducales part of the hotel in a garden view room. On reflection, I'm not sure the extra cost was really worth it. The room itself was not really any different to the standard ones (so perfectly fine, I think it had been recently refurbished), but no real advantage there. The Lounge space with access to drinks was at times handy, but the room itself, though nice, was a bit soulless and felt a bit like an airport lounge. We had breakfast there a couple of times and, though it was a welcome relief from the chaos of the buffet option, found the options a bit limited and not great for kids. The staff and service was mostly good though. We stayed as B&B and ate in the hotel restaurants for 5 of the 7 nights. Given the extra cost of HB and the fact that alot of dishes still carried a supplement, we still came out financially ahead, so consider this unless you really want three courses each per meal (which we didn't). The food was fine, nothing spectacular. You are a bit limited with options outside the hotel without a bit of a walk so keep this in mind. Men also being forced into wearing trousers and closed shoes when it is 27 degress makes for an unpleasant experience at times. I get not wearing sports gear but at least give the option of smart shorts in the hotter months. As others have mentioned, the layout of the hotel is a bit strange, with reception at the top of the hill (and then at the top of the building) so a bit of a trek if needed. Not sure it is air-conditioned either so the bars were really warm in the evening, guess more of a winter thing. The pools are spread through the various levels, and all (even the 'heated' ones) were really cold. I have not been to a 5 star hotel in the Canaries before with so many cold pools. They are quite deep as well (apart from the kids pool) so not great for weaker swimmers. The rocks placed around them look nice but in practice a bit of a hazard once in. This fact alone I think would make me reconsider coming back, and I heard other guests making similar remarks. The situation wasn't helped by what looked like a burst pipe spilling effluent into the larger pool half way through our stay, with it remained closed until we left. Some other minor things; the room cleaning was fine once done but random in timings and despite asking for a specific time this was largely ignored; the hotel itself largely felt clean but we regularly saw abandoned towels and empty bottles in the grounds and corridors; service was fine but on a couple of occassions waiting staff struggled a bit with basic English. Would we come back? Maybe I'd give it another chance, though I think a standard sea-view room would be better value as some of the views looked pretty special.