Gran Hotel Bahia del Duque

Just back from a fabulous 10 day trip with my Mother and Sister. We stayed in Casa Ducales and couldn't of been happier with the level of service we received and the standard of the hotel. I contacted the hotel in advance to enquire if we could reserve a room with both bath and shower, I received a reply promptly from Zhaira who reserved a beautiful room for the 3 of us. As it was my mums birthday the hotel surprised us with a chocolate cake and a bottle of bubbly in the room. Always great meals in all of the restaurants. Never a disappointment, although I did prefer the a la carte to the buffet. Service from all the team across the entire resort was amazing. They just can't do enough for you. The open bar and snacks in the main reception area in Casa Ducales is a lovely touch to ensure you feel valued. Would definitely recommend the resort and would return in the future.

The architecture, atmosphere, range of facilities (especially number of restaurants), quality of food and outstanding service from friendly and highly professional staff is second to none. This was our ninth visit and we will certainly return again.

Our travel agency recommended this beautiful resort because of the many "à la carte" restaurants. This because of my intolerance for lactose so we would be able to pass a message to the chefs. We haven't regretted it one bit. The concierge (Hector) made reservations for us upon arrival, so we got the tour of all of them - next to the excellent breakfast and dinner buffet in El Bernegal. The 2 star La Brasseria restaurant was the only disappointment to us as there were no lactose free options on the menu. The maitre made a suggestion which was nice, but unfortunately resulted in a cold dishes for one of us as they were not served simultaneously. In our humble opinion, the stars should instead go to restaurant Las Aguas, which tasting menu completely blew us away. Outstanding service (thanks Sergio) and exceptional food and plating. Excellent dinners in La Hacienda (Mexican) and Sensu Kenza, both at the beach front. Extraordinary service of very friendly staff all around. You can't reserve any chairs by the pool, but the staff provides guests with towels, parasols, complementary water and cups with ice. They even place the towels neatly on your chair and move the parasols for you (thank you Pedro) !! We had a neat and clean/tidy room with terrace facing the garden. Next time we'll take one with sea view. Shower head and taps not 100% tightened. Wifi coverage is an issue but 3G/4G is available. We had a wonderful stay and will return next year. Thanks for all the pampering !

Just completed a lovely week at this resort, very clean and tidy with very helpful and cheerful staff. We were in room 123 in the Casanova Ducales area, even though we had only booked std room with Thomson, maybe this was because it was a,return visit for us but whatever thank you to the hotel for lovely room upgrade. This is a large hotel resort and finding your way round can be difficult, still haven't found some bars etc. Drinks are expensive g&t just under 14 euros but other than that absolutely nothing to complain about. Would recommend to anyone wanting a quiet chilled break.

Wonderful in so many ways Bahia del duque is fantastic - from the architecture , immaculate grounds, pools and gardens An army of discrete staff who are possibly the most accommodating and friendly that we have found in the travel industry Breakfast is fab , plenty of choice, special acknowledgement to Raul Rooms have everything you need We had a seaview dbl traditional style and also saw the modern refurbished rooms which are also lovely We particularly like la hacienda restaurant - service was excellent special thankyou to them also , along with a varied selection of dishes Pool and towel service is 100% along with reception who offer an excellent service in dealing with any issues / queries Would highly recommend this hotel After 17years from the first experience , it is still as fantastic Have visited most of the other large hotels in tenerife , for us this one leads the way Cant wait to return