Grand Residences Riviera Cancun

We love Royal Resorts, and Grand Residences is indeed grand. Spacious and beautiful villas, manicured grounds, beautiful pools and beach front, top notch service at all times and places, delicious food, and fun activities for children, teens, and adults. Small enough to be intimate (staff will know you by name), but plenty of room for privacy if you prefer.

Room was clean However, Apple TV did not work. Door handle to master needed repairing. Concierge was excellent. Staff were very friendly. Limo driver was pleasant.

At check in they said that they have to move us to another room in 3 days because the owner of the suite was arriving. I paid for no inconvinience. Was not cheap. What kind of business you are running. Very angry. Will tell my friends and social media about it.

Our birthday celebration at Grand Residences by Royal Resorts was nothing short of exceptional! From the moment we arrived, we were surrounded by breathtaking views, beautiful accommodations, impeccable service, and an atmosphere that made our celebration truly unforgettable. The resort provided the perfect setting for our Birthday Extravaganza Girls’ Trip. Our spacious accommodations were elegant, comfortable, and beautifully maintained, giving us the perfect home away from home. Waking up to the gorgeous Caribbean surroundings immediately put us in vacation mode. What truly made the experience extraordinary was the level of hospitality. Every interaction with the staff was warm, professional, and genuine. We felt welcomed, valued, and well taken care of throughout our stay. The attention to detail—from the pristine surroundings to the dining and resort amenities—made our birthday celebration feel especially luxurious. The beautiful pool areas, spectacular ocean views, delicious food, relaxing atmosphere, and opportunities to simply enjoy one another's company created memories that we will treasure for years to come. It was the perfect combination of relaxation, celebration, laughter, friendship, and luxury. Grand Residences exceeded our expectations and provided the perfect backdrop for celebrating another year of life and friendship. This was more than a vacation—it was an experience filled with beautiful moments, unforgettable memories, and plenty of reasons to celebrate.

This was our second stay at Grand Residences and we enjoyed it just as much as the first time. We stayed for a week over the 4th of July and had a great trip. The resort is beautiful and the service is what really stands out. Jane was our concierge and was always checking in to see if we needed anything. Even arriving at the airport, the driver who picked us up was friendly and welcoming. One of the things we really like about Grand Residences is how the staff gets to know you. Everyone is always saying hello and many of them remember your name. The pool staff was great. We were especially happy to see Chez again, who took care of us last year. She remembered us and made sure our chairs were set up in the same spot each day. It's unfortunate of the seaweed that comes up to the beach. Massive amounts of they do their best to get rid of it but Mother Nature keeps turning it up. We also really enjoyed the food throughout the week. At night we would stop at the lobby bar and the bartender there makes an excellent espresso martini! It was nice coming back for a second time and seeing some familiar faces. We had another great week and would definitely return.