February 13, 2018 for 3 nights for 2 adults.

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Hotel Casa Turquesa in Cancun, Mexico

Small and intimate, yet robust when it comes to amenities and tropical luxury, Hotel Casa Turquesa on the shores of Cancun is an alluring Mexico getaway. With its boutique style and highly personalized approach, guests of this chic Mediterranean-inspired retreat are privy to all-suite accommodations, exceptional service, and an enviable location that promotes privacy while remaining in the heart of the destination. The 29 thoughtfully appointed suites at Hotel Casa Turquesa offer private balconies, whirlpool tubs, complimentary internet access and turndown service, and the staff is committed to providing you with a definitively personalized experience. Enjoy a rejuvenating spa treatment, relax and sip on a cocktail at the swim-up bar in the sparkling outdoor pool, or take to the white sands and dive in to the azure Mexican Caribbean waters. It is all here at Hotel Casa Turquesa.

As a guest of Hotel Casa Turquesa, you have access to seemingly endless area recreation options, including play at some of Cancun's best golf courses, local cultural tours, and a variety of water sports and excursions. From scuba diving to deep sea fishing and sunset cruises, allow the enticing waters of Cancun to provide unforgettable entertainment. Swim with the dolphins for an exciting afternoon delight, or explore Isla Mujeres underwater on a snorkeling journey that will take your breath away. Nearby Mayan ruins make for an amazing and worthwhile trip, so discover ancient life at Xcaret or Chichen Itza for a bit of history on your beach vacation. Back at the hotel, relish in delectable dining at Belle Vue, open during the day for breezy breakfasts and sunny lunchtime meals, or Celebrity, a gourmet dinner restaurant serving a spectacular menu that features lobster, wine pairings and more. Find a different side of Cancun, make your experience a personal and welcoming pleasure, at Hotel Casa Turquesa.

Location of Hotel Casa Turquesa

Hotel Casa Turquesa
Boulevard Kukulcan Km 135
CP 77500
Cancun, Mexico

Nearest Airport: CUN

Amenities for Hotel Casa Turquesa

  • General Information
  • 29 Suites
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • 2 Restaurants
  • 24-Hour Room Service
  • Swim-Up Bar
  • Bar & Lounge
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Library
  • Currency Exchange Service
  • Wellness Center
  • Multilingual Staff
  • Art Collection
  • Outdoor Pool
  • Tennis Courts
  • 24-Hour Front Desk
  • Private Whirlpools
  • Complimentary WiFi
  • In-Room Amenities
  • Turndown Service
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • iPod Docks
  • Flat-Screen Televisions
  • Luxury Bath Amenities
  • Private Terraces
  • Bathrobes & Slippers
  • Activities
  • Tennis
  • Business
  • Business Center/Services
  • Meeting Room
  • Nearby
  • Historic Sites
  • Shopping
  • Golf
  • Nightlife
  • Interests
  • Beach
  • Holiday Hotel Deals
  • Inns
  • Spa & Wellness

Reviews for Hotel Casa Turquesa

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TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Full disclosure: the only reason I choose to stay at this hotel was because we got a ridiculous BOGO deal during low season while trying to coordinate with other family members who decided to vacation with us at the last minute, otherwise, I would not have stayed here. We stayed in one of the older rooms. Prior to arriving at the hotel, we received a phone call from the hotel asking us about our transportation, itinerary, number of people in our room, food consumption, rules and regulations. I thought it was odd since that was a first for me. I get it—they were trying to sell me their all-inclusive package, tourism packages, and transportation. They made it known that outside alcohol and food was strictly forbidden. Upon arrival, they emphasized the no outside food/drink rule again and guest limit restriction otherwise, the maid will alert the hotel and incur an additional fee. They told us there was a mandatory housekeeping gratuity of $2 USD per person per day or $56 USD gratuity for a family of four for a week. Again, this is a first. If you break the rules, be prepared to feel like a naughty child like sneaking your own snacks into the movie theater. They could not renovate the hotel fast enough—because it's like a dying hotel. Front desk told me it was built in the 80's but it look much dated than that. They had the vintage-tired metal safes and metal keys to get into your room. Besides the stains and rust, it had underlying issues like cracks in the foundation and mold. Quality was sub-par especially by standards of the Mexican hotel & hospitality associations. Other hotel industry workers have never heard of this hotel despite how old it is which, to me, was indicative of it's ranking and fading into obscurity. Management was not very accommodating—for example, number of bath towels were not to exceed number of guests. Their business model was as if trying to save as much and make as much money by inflating prices for cash-cow guests in order to stay afloat with the competition. A cup of 6 oz coffee was $90 pesos and their breakfast was $20 USD. We just ended leaving and going to Hacienda Tequila restaurant in the luxury mall next door(Kukulcan Plaza) for their $10 all-you-can-eat breakfast. This hotel is okay for staying a day to explore the area. The only redeeming qualities were that the rooms are spacious, workers seemed nice, the turtle habitat at the beach and close proximity to buses, Kukulcan Plaza Mall, Soriana Supermercado and La Isla Cancún Shopping Village but it just wasn't enough for us to stay for another week despite a free second week stay.

sleedunfee - Chicago

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

We stayed here over Christmas and were terribly disappointed. The building could be a very nice boutique hotel...if ....they deep cleaned the place, changed the water in the pool, brought the pool side bar to a functioning level, hired a real cook and barman (and cleaner and and and). We had to request a change of pillows as ours (one per pax) were thin and brick hard. My bottom sheet had stains on it, electrical outlets were falling out of the wall, no glasses, amenities to speak of, gray frayed towels with holes in them (!!!!). We asked to eat in as we were tired and were shown into the dining room, which was completely empty but for cheap furniture. The manager convinced us to eat on a terrace, where we were completely gouged: Over 120 USDs for 2 mixed drinks, two children drinks and four plates of pre-fabricated, stale tacos. The wifi didn't work at all. This place needs to be shut down and have some heavy investment made in it before reopening.

TheSt0rk - Marrakech, Morocco

TripAdvisor Traveler Review Rating Reviewed 4 weeks ago

I stayed here with my two adult sons, I had booked two rooms and we were upgraded to a 2 bedroom suite on the top floor. It was huge and beautiful! The views were amazing, the 2 hot tubs on the deck were great! Nothing like sitting in your private hot tub overlooking the full moon right on the beach! The beds were comfortable, the bath towels were fluffy and abundant. We had a kitchen which did not come with any pans, so I bought one that I could make tea in, having a fridge was very handy. The mall next door had everything we needed such as water and drinks. The staff was so nice and helpful we really enjoyed Walter and Benedict. The lovely lady doing massage is worth your money and time! The pool bartender (forgot his name) was great also! The location can not be beat! The beach is really nice and having the hotel be right on the beach was great. The pool was really nice as well. I can't think of anything that was not really great at this resort. I was very worried before we arrived since there were many bad reviews but I honestly can say that we did not have any of the complaints that I read about, we loved the hotel and everything it offered. It was small and quiet and we could always get a chair, the small size and special treatment made this a very special vacation!

cookie64 - Ashland, Oregon

TripAdvisor Traveler Review Rating Reviewed 1 month ago

if you want to relax, and just unwind this may be the place for you/ visited in late January there was no queues, quiet beaches, helpful staff and a beautiful view of the ocean from the balcony. A lovely relaxing time.

Brigitte S

TripAdvisor Traveler Review Rating Reviewed 2 months ago

Because we had such a wonderful time there during our week long vacation I had to give it a Very Good rating. The grounds and main exterior and lobby of the hotel are beautiful and well maintained. The interior rooms are in need of some updating and it looked like some of them were getting done. However our room was clean, the bed and sheets were comfortable and in perfect shape, and the staff very attentive. We did not use the spa tub on our veranda as it looked in pretty bad disrepair, but the one in the bathroom was excellent. I really appreciated the fact that there was always lots of hot water. Two of the staff were beyond excellent, Judy and Elias, always smiling and helpful. The main thing is that we felt safe and secure there. Parking is conveniently situated right in the driveway. and they take their security measures seriously. They did warn us not to travel out at night, which we were careful of, but strangely enough it was during the daytime in downtown Cancun that a policeman gave us the shakedown and we had to pay him off. That had no reflection on the hotel or it's staff, only that stuff happens. There was no coffee pot or microwave in the room, but there was a small refrigerator. We would just go into the grocery store in the mall next door and buy what we wanted and bring it back for our meals if we didn't as we did not choose the inclusive as we were traveling and doing the tourist things quite a bit. We would stay there again if we were going to Cancun.

MagPi_RN - White Salmon, Washington

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