Le Blanc Spa Resort

We received luxury level service from our concierge Alessandra and our butlers David and BillyJoel. Excellent experience!

Such an amazing experience, the hotel and staff were incredible my butlers 5💎 the food and room amazing, I recommend and will be returning.

I had this hotel on my list for quite a while. It has been a top ranking TripAdvisor hotel for many many years and Cancún has a fair amount of competition. I will say that the reviews are warranted and I was not disappointed. There really is a genuine care that the staff gives to make the stay incredible. Everyone’s attitude was positive at all times and the attention to detail was pretty incredible. We were on our baby moon and we did not give any notice. Just to illustrate the care of the staff, on our second night they surprised us with balloons and a special arrangement of treats, all baby themed. It really took us by surprise. As far as the review goes for the hotel, the property is very well cared for, rooms were clean, and the restaurants are tasty. All the boxes are checked for a 5 star hotel, but what really makes it go above and beyond is the staff. I want to give special thanks to our butlers José and Cecilia, and our concierge specialist Alessandra, as well as the rest of the staff that helped make our stay an absolute pleasure. Muchísimas gracias a todos en Le Blanc y vamos a regresar muy pronto!

Gorgeous facilities, amazing amenities, best in class service. Eduardo and Raul were our butlers for the week and were so personable, hospitable and kind. We cannot wait to return.

From the time we arrived, the staff treated us with five-star service. They went above and beyond to ensure we got the most comfort and enjoyment out of our stay. They were absolutely fantastic, attentive, and friendly from start to finish. David and Byliyoel, our butlers, were so accommodating when they found out that my husband and son were sick, bringing them electrolytes and periodically checking on them. They were also invaluable and courteous with our reservations. Valeria at the front desk, David, Jose Lazaro, Ulices, Bethsaida at the Breakfast restaurant, and Juanita and Rafael at the Yama made sure every request was taken care of. The servers' warmth and professionalism elevated our dining experience.