Le Blanc Spa Resort

Here now and haven’t been here 24 hours. Will try and update later. So far the effort for customer service has been elite. But what’s holding it back of feeling as the ultimate luxurious experience is a gap in language fluency and communication skills. If you’ve been to other comparable properties t he biggest difference is the effortless feeling when communication levels are high. They just aren’t there yet at least with this staff. We had Yama on first night. It’s a Japanese restaurant with sushi and cooked main dishes too. It was very good and no specific complaints except the same comments as above. But, is it elite Japanese food? Maybe a 7/8 out of 10. Perhaps we are spoiled in Houston with places like Katami, Kara Robata and Soto. But there is a high bar of other are representing Le Blanc has some of the best food they’ve ever eaten. Next, the music in gym is just too loud. Yes, I make this same complaint at my home gym. When at least 50% of people wear personal headphones I do not see the need to crank up the music to higher levels. I really shouldn’t be able to hear through the music through my headphones especially if I’m listening to a podcast. It’s annoying. Lastly, the property itself. It’s extremely clean. They design and layout make it feel dates. Nevertheless we loved the extra table for the suitcase and unpacking. Most hotels don’t have a lot of surface area but this is place does even in a standard room. It just doesn’t feel as luxurious as other Mexican properties we’ve visited like Banyan Tree or Rosewood. Hard to compare price wise and don’t get me wrong, Le Blanc we feel like we are receiving full value for what we paid. More to come if I have time. P.S. we opted against the sales pitch breakfast in exchange for resort credits. Just too short of a trip to attend a 90 minute high pressure sales pitch when we have a very long list of places we want to take our two elementary school aged children. We simply don’t have enough child care options to make any long term commitment to a time share experience at this life stage. Cheers

We had an amazing experience at this hotel, the service was exceptional specially Cecilia our butler she made the stay unique and also Patricia! I fully recommend it if you want to have the best relaxing and luxury experience .

A wonderful experience, the quality of the service was exceptional and the amenities too, specially the Bella restaurant, Antonio and Carlos.

Le Blanc is the most relaxing vacation we've ever been to! We've stayed at many other very nice all-inclusive resorts before, but Le Blanc was above all other. It is a small, yet very upscale resort that gives you a botique vacation experience. From the moment we arrived we were greeted with a nice welcome drink and a refreshing face towels. Every staff member there--the front desk, vacation planner, butlers, waiters and waitresses, etc--were exceptionally friendly, helpful, and professional. The level of attention to detail at this resort is amazing! The cleaning staff would neatly organize our clothes and toiletries and even wrapped our charging cables. The waiters and waitresses were very attentive and even folded our napkins when we got up from the table for whatever reason. The front desk was helpful with any questions we had. But we wanted to highlight the amazing service of our butlers, particularly Marco, Guillermo, and Rodrigo. They were all extremely welcoming and friendly, making our stay that much better. Marco was very helpful with our reservations and ensuring we had everything we needed. And Guillermo always made sure our room was tidy and ready for us to settle down at night. Even after we checked out, we forgot to ask the Guest Services for something. We messaged our butlers and they were responsive and helped us right away, even though we were not there anymore. The food at this resort was also top notch. Every restaurant was amazing and the buffet had such great variety everyday for breakfast and lunch. The room service food was even amazing and Roman, who was delivering the food at night was extremely kind. The beach was also beautiful! The staff always made sure we had an umbrella set up at our chairs and always gave us clean towels. We will definitly being going back here again in the future! This resort was amazing and made our honeymoon one to remember!

Le Blanc was incredible. We've been going here since 2017.