Le Blanc Spa Resort

We returned to le Blanc, our seventh visit in ten years. During that time there have been changes, both to the fabric of the hotel, the staff and the services. Firstly we were picked up at the airport, by the hotel transport. Air conditioned and offered a cool drink for the 25 minute journey. Plus order advanced drinks upon arrival, pure class. We were allocated a Junior suite on the seventh floor, giving views along the coast and the area occupied by the Iguana's in the morning sunshine. A relaxing place to start the holiday. The food, service and staff was, as always, top, top quality. The staff are fantastic and it is hard to single out individuals, but those who get a special mention are: Eduardo, Santiago – Butlers Fausto, Jose, Brian - Waiter Steakhouse Brito - Day Butler Chef Roger - Steakhouse Francisco – Breakfast Manager Nancy, David, Manuel - Breakfast servers Italian – Manager and Irving(chef) Pool – Laura, Marine, Caesar, Dana, Jeanette, Yama - Christian Letitia - Lunch server. We felt that the use of iPad devices has made the ordering much better and reduced significantly the chance of returning food to the kitchen. The "all inclusive wine choice" is not as comprehensive as in previous years. Most of these have been moved onto the "pay list". But, with the removal of resort credits for non-members, we feel this is a backward step, but understand the companies drive to expand this type of membership. Those who have one of the different types of membership, get the opportunity to reserve sets at the evening events. But sadly many do not bother to turn up. Arrogance or just because they can? The general Manager, Janai, leads by example, and is a inspiration to the staff that forms this special group of people. Will we return? I hope so! However, as "Father time" catches up with us and the ache's and pains associated with that, we will have to see. The ten hour flight from the UK, is long, but the relaxation and consideration that le Blanc offers is welcome relief and we return home with memories and rested.

We had a wonderful experience here. Our butlers were exceptional. They were attentive to our every need. We would also like to mention Raul, the bartender in the main lobby. He knew exactly how to fix our favorite drinks and always had a smile on his face. Also, Jesus at the pool was fantastic . Whether it was towels, drinks or lunch he was always there to make sure our every need was met. Another special thanks to the violinist Indira (ms). The staff made the experience truly wonderful

Six amazing nights at Le Blanc Cancun and we already miss it! We came to celebrate our 10-year anniversary, and everyone at Le Blanc made the entire trip feel so special. From check-in to checkout, Brando was wonderful and made everything easy and welcoming. Our butlers Luis and Marco took care of every little request, including reservations, amenities, and getting our jacuzzi ready for us. We also have to give a HUGE shoutout to Ximena and Dani from the entertainment team. They were some of our favorite people at the resort! Between the pool games and crafts, they kept us entertained and made the trip so much more fun. The bartenders were incredible too. Mai remembered what we liked to drink, and Jonathan made some of the BEST drinks we had all week. And the entire pool team was so attentive and considerate, even helping us find sunbeds and moving them into the shade for us. And you must see David Magee's mentalist show. It was mind blowing. Seriously one of the highlights of our stay and so much fun. How did he do it?!?! And of course the food!! Yama and Lumière were our favorites, and we looked forward to the lunch buffet at Blanc every day because they kept changing the theme and dishes. We were also really impressed with how carefully the restaurants handled our dietary restrictions. The entire property was beautiful, spotless, and incredibly well maintained. But above everything else, it's the people we'll remember. Everyone was so friendly and genuinely wanted us to have a great experience. Thank you to everyone who helped make our 10-year anniversary trip unforgettable. We had the BEST time! ❤️ The only thing we didn’t absolutely love was the sailboat experience. It was still fun, but the ride was shared with folks from other resorts, and in our van, there were a couple of screaming children that made the ride very tough especially with my motion sickness 😭

Beautiful hotel, with beautiful views from different places excellent service from everyone. Smiles and attentions everywhere. Rooms beautiful and comfortable Luxury everywhere The spa it’s a great experience Nice music everywhere no loud noises at all Good shows and activities Butlers are nice friendly and very efficient people. Carlos and Memo did a great job. They helped me and my family a lot! Food it’s very high quality Gourmet restaurants Hope to be back soon

Rooms very comfortable and feeling of luxury compared with other hotels. Butler (Memo and Carlos)service in each floor made a difference. Quality food in all restaurants.. something I would improve is more entertainment in the evenings.