Le Blanc Spa Resort

Amazing experience! Came here for 1 year anniversary and couldn’t say enough great things. Service was phenomenal and all the staff were so friendly. Jose was our butler on the 5th floor. He has the kindest smile and demeanor and always made sure we were comfortable during the entire stay. Anita at the spa knew exactly what I needed before I even said it, and I had the pleasure of running into her over multiple days at the spa. Vanessa gave the best massage ever! She checked multiple times about how I was feeling and had soft but firm strength throughout the entire massage. Too many staff to all mention here but Omar at the pool, Vanessa at the Blanc, and Martha at the spa were all very kind and wonderful. Being able to remember all their names like this really speaks to how great the service was and how memorable the experience was. Definitely recommend.

Jose was an amazing butler, my server at jama on Monday and Tuesday at dinner were amazing!

Everything from the moment we arrived to the time we left every experience with the place and the hospitality was amazing. The butler on the 5th floor named Jose was the kindest gentleman we ever met and senor Israel at the checkout desk was the most helpful and nicest employee we have been helped by. Would recommend this place to anyone from couples to family and just anyone who wants to have a great relaxing time

everything was great, staff was friendly, great view and atmosphere. the cleaning staff and butlers went above and beyond and we were very impressed. our family had a very pleasant experience here especially from the multiple different activities and exercise classes available every day. However the only downside is that the food here is very much a gamble, and is not to the standards you'd expect from a 5 star hotel. some food tasted great while others tasted terrible. on top of that the steakhouse always managed to get multiple things wrong with our order. when we'd bring it up they wouldn't apologize, would just go "it's coming" when it's clear they just forgot. (I know this because if we didn't mention anything certain things just never came). the steak was cold by the time it was on our table, and the quality of the steak wasn't great at all either. the French restaurant and steakhouse took an HOUR for our food to be served, but the french restaurant at least had good service. for the amount we paid to be here, we expected better service and timely assistance. the other restaurants were much better, but our experience with the steakhouse left us frustrated and feeling like our time was not respected. if you enjoy eating good food, maybe look elsewhere or just avoid the steakhouse.

By far the best experience in Cancún! The service is absolutely superb. Shout out to Many @ Bella, he made our dinner experience with our new friends customized and special! Also, Linda & Mercedes for our couples massage, that was a magical experience. But especially Omar and Lucy at the pool, they made us feel so special and catered to. However, what makes Le Blanc great are the Butler’s. We would come back over and over just based on the way Saul and Jose treat us and our incredible birthday surprise left in our room. Thank you Geovany for the great conversation at check out. We’ll come back home soon