Le Blanc Spa Resort

We had a very memorable experience at LaBlanc Cancun. This was an excellent experience and as always with Palace LeBlanc the service was superb. We have stayed at Leblanc a couple of times before and every time the staff exceed our every expectation and this time was no exception. Everyone from our concierge Ingrid and the butlers Luis, Carlos and Palomina they were not only helpful but provided suggestions that added that extra touch to make the trip spectacular. For example Luis suggested box lunch when we left the resort going home which was fabulous. Ingrid helped out on how to use our benefits and credits, unfortunately we did not use all of them and Carlos and Palomina were always there when we needed them. Our personal message was one of the best time spent on this trip both Olga and Merial were spectacular and when we come back we will request them again. one more memorable suggestion was Julian the sommelier where he provided a wine pairing at dinner at Lumiere. In fact the entire staff was great. Just some of the staff are Alonso at Terrazza, Alberto at Yama thank for making the matcha tea. Yesenia at Terrazza, Fernando’s and the baristas at the coffee shop I forgot one of their name but one was named Mercedes that helped me with my espanol’. “Estoy aprendiendo”. Also everyone at the pool and the beach Caesar, Henry and Tomas were the best. thank you very much for making this trip very memorable. Todo fue excelente. Hasta la Proxima….

This was our first stay at this resort, and we were truly impressed. Everything was elegant, spotless, and thoughtfully designed. Our room was beautiful, and the resort's app made everything incredibly convenient—from ordering room service to requesting a jacuzzi fill, scented aromatherapy oils, and just about anything else we needed. The service was exceptional. Every time we stepped on or off the elevator, we were greeted with a warm smile. A special thank you to Carlos and Louis on the 7th floor, who went above and beyond to make us feel welcome. Their friendliness and hospitality made our stay even more memorable. We had an amazing experience and will absolutely be returning. Highly recommend this resort!

Our first trip to Le Blanc cancun did not disappoint. There was no shortage of helpful friendly service. Miguel at the Sol pool stayed on top of any need that we had. Daniel with the activities was very interactive and made everyone feel like his best friend. Carlos and Luis, the butlers, were very responsive with any question or request that we had. Sophia was helpful through every step of our vacation. Prior to arriving she was reaching out to make sure that we had everything we needed and if we had any special requests they were handled. What an amazing vacation and I cannot wait to be back again. Thank you!

Everything was wonderful. The staff was very professional and nice.. Indira, the violin player at the romantic dinner was great. Pillar, from guest services was great. She was very helpful always had a smile and was always willing to cater to our needs. Our room attendant Hector was great and left our room in good shape and was always willing to get us what we needed. The bars and restaurants were great. The food was high class and very good tasting. The waiters were attentive and catered to our needs in either the restaurants or the buffet or at the pool, including the bartenders. I wish that there were more activities in the evenings and that they announced the activities at the pool so you knew what was going on even though it was on the app on the phone. I think there could have been more activities at the activity pool. The towel lady at the pool was also very attentive and awesome setting up our spot when she saw us and filling up our water bucket with ice continuously she was very courteous and gracious.. she checked on us often to see if we needed anything.

We had an amazing time at Le Blanc Cancun. This is our 2nd visit to this resort. We would like to call out a few people for amazing service although everyone working there is phenomenal. Check in - Christina and Isreal Bella - Julian and Manuel Yama - Christian and waiters were fantastic. Beach/Pool - Emmanuel and Christian and Maria, never had to wait on drinks, very attentive. Check out - Alvaro, had a rude couple leaving at same time as us and he handled it perfectly. Terrazza - Female hostess and Hilario Cavo - Emmanuel and Maira Butler - Joel We were worried about the seaweed but we got in the Gulf most days. We will definitely be back.