Le Blanc Spa Resort

Le Blanc delivered an incredibly relaxing, high-touch experience with standout service and some genuinely impressive dining—especially at dinner. A huge thank you to Camila in Public Relations and Brando at the front desk, who went above and beyond helping me navigate an extra-night logistics puzzle. Their calm, proactive support made a stressful situation feel totally manageable and ultimately seamless. The beach team was exceptional—Victor, Rafael, Jose, and Juan were consistently warm, attentive, and accommodating. They made it effortless to settle in and truly unplug. Food-wise, dinner was the highlight by far. I’m a foodie, and I was genuinely impressed. Yama and Bella were my favorites, and I also really enjoyed Lumière. Special shoutout to Miguel (my favorite waiter at Bella) and Cristian at Yama—and it was such a treat to meet Chef Freddy. For breakfast and lunch, the buffet was average, but the resort absolutely shines with its fun food moments and special offerings: the fish market on the pool deck was a blast, and the rotating treats like churros and al pastor tacos were memorable and so well done. Overall: beautiful property, wonderful people, and a true “you don’t have to think about anything” vacation. If you value service and great dinners, Le Blanc is a fantastic choice!

⸻ To Whom It May Concern, As a client who had the privilege of working with Caroline Siviero, I felt compelled to share my thoughts. It is genuinely surprising and disappointing to learn that someone of her caliber had to seek opportunities elsewhere in order to feel valued. Caroline represents professionalism, dedication, and excellence at the highest level. Her attention to detail, warmth, and ability to create meaningful connections are rare qualities that elevate the entire client experience. When interacting with her, we felt heard, respected, and truly cared for. She embodies the standard of service and sophistication that a brand like yours is known for. It is difficult to understand how an organization would allow such talent to feel unrecognized or underappreciated. Employees like Caroline are not simply team members — they are ambassadors. They are the reason clients return, refer others, and speak highly of their experience. Losing someone of her professionalism is not just a staffing change; it is a loss of value to the guest experience. Sincerely, A Grateful Client

Our Butlers Luis and Angel made our stay both comfortable and memorable! Every need and detail was attended to, from my spectacular birthday decorations in the room and beach umbrella ☂️ ⛱️, to the banana, cacao vegan cake, and the delightful, professional unpacking of our clothes; and, the ever-changing dinner reservations as we changed our plans daily 😀. Every restaurant expected us and had vegan birthday options made special to make my 70th a tasty extravaganza!

We are currently staying at Le Blanc Spa Resort Cancun, and this experience has exceeded every expectation. The property is stunning, the food is exceptional, but what truly sets this resort apart is the people. The service here is genuinely second to none, and it is because of the extraordinary team that makes every single moment feel effortless and personalized. Armando in the pool area made our days pure perfection. He was attentive without being intrusive, always ensuring our drinks were refreshed and that we were completely taken care of. His warmth and professionalism made lounging by the pool feel like a VIP experience. Griselda, who keeps the pool area immaculate, deserves special recognition. She was so thoughtful and proactive — especially making sure our belongings stayed dry and protected. It may seem like a small detail, but that level of awareness and care makes a huge difference and shows how much pride she takes in her work. Hector, the main pool bartender, is an absolute star. His lychee martinis are unforgettable, and the spicy coconut margarita he crafted was perfection. Beyond the drinks themselves, his personality, energy, and attention made every visit to the bar an experience in itself. Mercedes at Café and Glaze started our mornings beautifully. Her positivity, consistency, and kindness made each visit feel personal. She remembered us, greeted us warmly, and truly set the tone for wonderful days. Vindiana kept our room pristine and welcoming in a way that felt above and beyond. Coming back to a perfectly refreshed space every day added to the luxury and comfort of our stay. Hugo and Eder, our butlers, made this trip absolutely seamless. They greeted us daily, checked in thoughtfully, adjusted reservations when needed, and handled every little request with efficiency and grace. Their attention to detail and genuine care made our stay feel customized and effortless. They truly made everything perfect. Yuri at Terrazza was so kind and accommodating. He consistently checked on us without ever hovering and offered fantastic suggestions that elevated our dining experience. We always felt taken care of in the best way. Maricruz, the manager at Terrazza, went above and beyond to accommodate me as a vegetarian. She ensured my experience was just as incredible as everyone else in my party. That level of attentiveness made me feel valued and included, and it meant so much. Ana at the spa delivered one of the most relaxing experiences we’ve ever had. Her skill and calming presence created a true sense of rejuvenation. Daniel at Blanc provided polished, impeccable service. Every detail of the dining experience felt refined and thoughtfully executed. Dylan at Bella brought warmth and enthusiasm that made the evening special. His attentiveness and recommendations were spot on. And Diego in aqua spinning and Pilates was phenomenal. He made the fitness classes so fun and engaging that we actually wanted more. His energy, motivation, and encouragement made us look forward to every session — we would absolutely take more classes if he were leading them. Luxury can be found in many places, but heart, consistency, and excellence like this are rare. The entire team at Le Blanc Spa Resort Cancun operates at a level that feels unmatched. We are already planning our return because once you experience service like this, you don’t want to vacation anywhere else. Le Blanc has earned lifelong guests in us

Amazing resort, Andre from the entertainment team was so friendly and always looking out for us. Highly recommend this for a relaxing getaway. Cecile, Daniella and Ana in the spa were great as well!