Le Blanc Spa Resort

We came to LeBlanc to get married. Our Palace Wedding Planner, Susy Castellanos, did an absolutely amazing job!! Typically with any wedding, some detail does not go off as planned. When I say everything was perfect, I mean that Susy and LeBlanc created the perfect wedding. We are so grateful to her!! I had my hair and makeup done by Karina in the Spa-she was so wonderful and created the perfect look for me with both my hair and makeup -even better than I imagined!!! Our butlers, Marco and Rodguigo took care of our every need, from unpacking our luggage, booking dinner reservations and some in room treats!

Service was generally very good with some variability in quality of food and drinks between different bars and restaurants. We can be a bit picky but in an up market restaurant we would definitely expect staff to be well trained and not, for example, making assumptions about what wine we would drink or clearing half the table when someone is still finishing their plate. We have stayed here before and were very satisfied but we felt this time that overall the resort is showing its age, looking a bit tired and dated in some areas. It is in need of modernization in the not too distant future. Top marks however for the butler on our floor and for the spa, both of which were excellent as were all aspects of housekeeping and cleanliness in the resort.

10 days in a beautiful resort, amazing food, and spa with such warm and hospitable team members-SOOOO many of them ...I will name some :) 5 Star service, food, spa, entertainment ... Thank you all - Raul- Bartender Extraordinaire- our Bourbon and Tequila knowledge is so much greater thanks to you, and enjoyed our time so much ! Daniel and Ximena- such a fun week of volleyball, pickleball, games etc...you guys are the best!! Nery, Dunia and Patricia- Fabulous massages and such good care taken to make sure we were enjoying our Spa time-can't wait for the next time... Anita and Vicky and Mario- Made Hydrotherapy so awesome-ahhhh! Yessenia and the Terrazzo team - warm, friendly and wonderful Manu/Manuel, Gabriela and the Coffee and chocolate shop team-every day started out great with a delicious cappuccino and a treat! Martin- my husband loved his power Smoothies in the morning :) Katia-Guest services above and beyond-loved our Anniversary Wine! ALL the Restaurant teams-fabulous and very much enjoyed our dinners- Yama gave us a special good bye sushi roll and drink, Blanc -Edgar and Brando made sure our steak was cooked to perfection, Lumiere, our special wine presented to us and the woman who did the reservations for Bella helped us get the times we wanted and really went above and beyond-Vanessa. Luis and Jorman- such big smiles and so sweet...and helpful... Marianna, Cynthia, Vanessa, Armando, Israel- and the whole reservations team- sooo appreciate the warm welcome and feeling so special! The evening entertainment -the Country band, pianist, Saxophone, duet singers, karaoke-so much talent and made a beautiful vacation also FUN and enjoyable beyond expectations!

10 days in a beautiful resort, amazing food, and spa with such warm and hospitable team members-SOOOO many of them ...I will name some :) 5 Star service, food, spa, entertainment ... Thank you all - Raul- Bartender Extraordinaire- our Bourbon and Tequila knowledge is so much greater thanks to you, and enjoyed our time so much ! Daniel and Ximena- such a fun week of volleyball, pickleball, games etc...you guys are the best!! Nery, Dunia and Patricia- Fabulous massages and such good care taken to make sure we were enjoying our Spa time-can't wait for the next time... Anita and Vicky and Mario- Made Hydrotherapy so awesome-ahhhh! Yessenia and the Terrazzo team - warm, friendly and wonderful Manu/Manuel, Gabriela and the Coffee and chocolate shop team-every day started out great with a delicious cappuccino and a treat! Martin- my husband loved his power Smoothies in the morning :) Katia-Guest services above and beyond-loved our Anniversary Wine! ALL the Restaurant teams-fabulous and very much enjoyed our dinners- Yama gave us a special good bye sushi roll and drink, Blanc -Edgar and Brando made sure our steak was cooked to perfection, Lumiere, our special wine presented to us and the woman who did the reservations for Bella (she also worked in Blanc) helped us get the times we wanted and really went above and beyond-Vanessa. Luis and Jorman- such big smiles and so sweet...and helpful... Marianna, Cynthia, Vanessa, Armando, Israel- and the whole reservations team- sooo appreciate the warm welcome and feeling so special! The evening entertainment -the Country band, pianist, Saxophone, duet singers, karaoke-so much talent and made a beautiful vacation also FUN :)

We stayed at Leblanc for four nights. Upon arrival, we were very impressed by the lobby and the beautiful view of the pool and sea. Our room was ready and we had 3 large windows - 2 opened up to their own small balcony. And again fabulous views. Bed was very comfortable. Nice large towels and clean white bedding. Both of our Butlers were extremely friendly and helpful. Carlos showed us the room and Memo went above and beyond by sending us a bottle of champagne and beautiful dessert, one night and another night he placed rose petals on the bed, spelling out, I 🩷 U. It was our 10 year anniversary and it was a very fun surprise. We spent a lot of time at the Sol pool which was a stunning infinity pool but we also spent time at the third floor pool, which was very quiet and relaxing. The pool temperature was perfect. We had amazing interactions with all of the staff. Kriss at the pool was incredibly accommodating. Also we received wonderful neck massages poolside by Lucy. The drinks were all very delicious, and the bartenders were very attentive and remembered our drink orders. Ignacio made my favorite skinny margarita and Edgar was very charming and also a great bartender. All the meals were delicious, but we especially enjoyed LUMIERE. The waiter Luis was a standout. He was very attentive and had an extremely warm demeanor. The soufflé was my favorite dessert of the trip. We also had a wonderful experience at the spa. Samantha showed me the hydrotherapy rooms and she was very sweet. We had a couples massage which was extremely relaxing and we both enjoyed it thoroughly. We did an excursion called dolphin secret and that was one of the highlights of our trip . We loved our interaction with the dolphins and we paid the extra for the photographs and it was worth it. We also walked down to the beach where we were able to take part in the turtle release. I personally was able to release two turtles and that was a very special experience. We also had delicious buffet breakfast at Leblanc every morning and literally anything you can think of is basically offered. Mimosas, bloody Mary’s, omelettes, French toast, pancakes, pastries, bacon, ham, fruit, yogurt, and so on. And we enjoyed the entertainment every night. I enjoyed the vocalist in the Leblanc lounge as well as the mentalist who performed in the evening at the cava bar. My husband and I are still trying to figure out how he did it. We also loved the poolside entertainment, including the saxophonist and the mariachi band. Overall, we had a wonderful experience and we would love to go back.