Le Blanc Spa Resort

The overall experience of our stay was excellent. The staff was top notch! We come back to this location to see the staff. Prosciutto in the lobby bar was EXCELLENT. The pool chair reservations (as a diamond benefit) with Laura and Lucinda worked perfectly. The staff brought drinks to us at the pool and the lobby bar before we asked for refills. Justo brought Kelli a fork when he saw she was having trouble cutting a desert with a spoon. The car and driver were timely and excellent both to and from the airport. The Front Desk & Bellboys service were excellent! They were very timely and professional. The Cleanliness of our Room and the Turndown service provided by housekeeping was excellent! Cleaning clothes were left on our dresser to clean our sunglasses, a very nice touch!!! The staff and robot work very hard to make the space beautiful. We really enjoyed working with Sofia. She made all requested reservations ahead of time and also made several reservation changes for us. She checked on us each day as well. She went above and beyond by helping the Blanc staff with a surprise framed wedding photo on our table at dinner!!! She also worked with the chef at Bella to make mushroom risotto special for us one night! Saul and Roberto were excellent butlers. Cici and her night shift coworkers were also excellent. They surprised us with aroma therapy each night and filled our jacuzzi tub 2 nights and left rose petals. The app accurately tracked our bill and credits. It also had our dinner reservations accurately. One improvement would be to have spa appointments better reflected in the app or the ability to add events to the schedule manually. My kukuclan massages were excellent. The staff were friendly and helpful. They were timely as well. The staff was excellent during breakfast. The omelets made to order were perfect. A suggestion would be to have cinnamon rolls and maple donuts offered every day :) (since Terraza has cinnamon rolls on the menu and Kakau has maple donuts). Breakfast was great at Terraza. Dinner was our least favorite. A suggestion would be to add lobster, fajitas, burritos, and enchiladas to the dinner menu. This was our first time at Yama as we do not fresh sushi or shichimi near us. It was very good. One suggestion would be to have better lighting as we did not like the overhead lighting. Bella is our favorite restaurant. The food is always excellent and Manny is wonderful. Sofia (our DC) worked with the chef at Bella to make mushroom risotto special for us one night! Please put mushroom risotto back on the menu. The staff and food at Lumiere was excellent too! The staff and food at Blanc Steakhouse were excellent too! The cookies and donuts at Kakau were delicious. The staff was friendly and helpful. The ice cream at Glacé was delicious. The staff was friendly and helpful. The drinks and service at the lobby bar were excellent!!!!! Edgar, Ivan, and especially Renan went above and beyond our expectations. The drinks and service at the Cavo bar were excellent!!!!! We really enjoyed the rock band entertainment Saturday night. We would like to give a special thanks to the following staff for making our experience excellent: Ivan (bartender) Edgar (bartender) Renan (bartender) Mayra (server) Nancy (Blanc AM server) Victor - (Blanc AM server) Vanessa - (Blanc am hostess) David (server at Terraza) Laura (pool concierge) Lucinda (pool concierge) Manuel (server at Bella) Saul and Roberto were excellent butlers Jeanette (server) Emmanuel - pool waiter Jesus (bartender) Hector (bartender) Justo (server at Lumiere) Pool chair reservations (as a diamond member benefit) worked wonderfully! Laura and Lucinda are priceless. They know what is going on at every moment with the pool chairs and take EXCELLENT care of everyone. The noise level was quiet in the morning. Some groups were a little loud in the afternoon. We think it is a good value, especially due to our membership benefits.

They set a lofty goal when they designed Le Blanc Spa Resort Cancun. My husband and I have travelled to Mexico every year for the past 20 or so. We became Palace Resort Diamond Elite members along the way, and the ultimate reward is the fabulous Le Blanc. From the moment we're greeted at the airport by the transfer team and then whisked away in private luxury for a 15-minute ride, until we make that same voyage back for departure... everything in between in purely magical. Upon arrival at the resort, our concierge awaits with a cool face towel, our beverage of choice, a fresh flower and our coveted white bracelets. We know we've arrived. It doesn't end there. Our concierge is in constant contact with us throughout our stay. And, for those immediate needs, our butler steps in to fulfill our incidental desires. The resort stands apart on the hotel strip landscape. Elegant, stately and exquisitely maintained. Its boutique size appeals to our taste... it means the ultimate in personalized attention by every member of the staff. The accommodation level selection is minimal, but the degree of finesse and superior accoutrements are top shelf across all suite styles. Our number one check box wherever we travel around the world is the cuisine. In our experience, Le Blanc ranks number one on the hotel strip. The French restaurant, Lumière, offers some of the finest gastronomy in which we've ever indulged. The other dining options, whether breakfast, lunch or dinner, are all first class. The variety is outstanding, the freshness of ingredients is superlative, the presentation is masterful. The sommelier has curated a vast selection of international wines, appropriately paired with any dining choice. There's something to be said about walking into the lobby bar for that first pre-dinner beverage and the bartender notices us from across the room... and spontaneously starts shaking our martinis. (Okay, something to be said... we've been here before). The daytime finds us lounging by one of three pools with watchful pool concierges and wait staff. If hanging out on the beach is more your style, Le Blanc has the only section of private beach on the strip. It is groomed each morning to a pristine level. The ocean is crystal clear and perfectly safe for swimming. Another favourite diversion is immersing ourselves in sheer opulence at the Aura Spa. The facility is stunning. The hydrotherapy stations are brilliantly arranged for an effortless walkthrough guided by a spa butler. The spa treatments are diverse, but my all time favourite is the Kukulkan four hands experience. I highly recommend it for anyone who wants to get up close and personal with the Mayan ritual of spirit cleansing. There has been a conspicuous elevation in the quality of nightly entertainment in recent years. Every single act is highly polished and world-class. All these lush amenities would mean very little without the intensely attentive and dedicated staff. The list of names is considerable for this post. Suffice it to say, we've met some outstanding people on the Le Blanc team whom we look forward to seeing upon our next arrival. ¡Nos vemos pronto!

Le Blanc Cancun is a first class resort. Service and amenities are wonderful! A very peaceful and relaxing resort. This is not the party it up with the foam parties kind of resort!

No comparison. Le Blanc is the best all inclusive resort in Cancun. The food the environment the staff, everything! We have been here twice now and compared to other resorts, Le Blanc is just different. The little things are the big things. Yama was our favorite restaurant. Pool bar is awesome. Hydrotherqpy is a must every morning! Highly recommend a day trip to Isla Mujeres. Just to get off property and eat with the locals!

Le Blanc is an incredible resort, not just because it’s on a gorgeous beach, has a luxurious spa and feeds you amazing meals. It’s the people here that make the difference. Our concierge, Ingrid, pulled off an unbelievable (surprise) 40th anniversary for us. While we were out for our personalized dinner (yes, really), with food, wine and champagne all on a candle- and roses-bedecked balcony overlooking the ocean, she filled our room with balloons; each had a different picture of our family attached to the ribbon. Before we could ever say, “could you” “can we” “do you have”, it was done. The request didn’t matter. If you have Ingrid as your concierge, you are in for a perfect week. Would also like to shout out to two butlers, Raoul and Eduardo - again, your tiniest ask is completed before you finish asking. Angel and Gusto are the most attentive - and funny - waiters. Ask for them when you go to any of the restaurants. The chef at Terraza makes mouthwatering ceviche and a fried red snapper you’ll dream about. The chef at Lumier will add to your waistline and it will be worth every inch. The pool concierges by the water are attentive without being intrusive and if you’re going to the spa (and you must go to the spa!) ask for Magdalena. If she’s not available when you want to go, change your time. She is simply the best therapist, period. There is one area I’m hoping the spa will address. The bar in the main lobby is uneven in terms of its bartenders. There are two extraordinary ones, but several who do not meet the level of everything else at the resort.