Le Blanc Spa Resort

Leblanc again exceeds our expectations. What makes this place so special is the people. From our diamond concierge Cesar to our butlers Joel and Marco, our every need was met. The pool is made glorious by the staff, especially Yessica, Lucinda and Jeannette. We had special cocktails by Ivan every night. He even made us his winning cocktail from the Palace contest. Service in all the restaurants was superb. We especially loved the Blanc buffet staff including Nancy, Bethiesda, David and Jose. Thank you too Louisa for keep our room spotless! We can’t wait to return!!

The stay was absolutely incredible primarily due to the amazing service we received at the hotel. From the grounds being kept pristine to the room being cleaned perfectly each day to the amazing service by the hotel staff. The small touches like the maid leaving a sunglasses wipe near my glasses and wrapping up my cell phone cord to the staff at the beach brining me shrimp tacos for lunch even though I hadn’t ordered them because they knew how much I enjoyed the shrimp cocktail. Our butlers Eger and Hugo we 💯 on top of ensuring every last detail was perfect for us was amazing. Each night I had an amazing bath waiting for me again with such attention to detail like slippers and towel placed at the tubs edge. Jesus and Omar at the beach in the AM always getting umbrellas and waters and keeping us hydrated all day. The other beach waiters are we’re also beyond accommodating and so attentive throughout each day. Alejandro at the lobby bar in the evening always took time to explain the drinks and the different alcohol options. Alessandra at coffee shop made my husband feel like family each day. Lastly Daniel at breakfast and lunch in Blanc was fantastic - always remembering my salt and pepper and even hugging us goodbye. I honestly can’t say enough about all of the staff. This is my husband and my second stay and if I have a choice of romantic vacation with my husband I would choose this resort 100 times out of 100. From Houston it’s a quick flight and the quality of the food, service and hotel itself can’t be beat. Highly, highly Recommend! A++++

My short review: I spent a week at Le Blanc with my husband and sister/brother-in-law. We had a truly wonderful experience and enjoyed every minute of it! Each couple was in a "Honeymoon Suite" and the rooms were spacious, with great views of the beach. The hotel has a boutique-y feel, small enough to easily get around from place to place but still lots of options. If you are looking for a truly relaxing experience with no kids around, this is where you want to be. My longer review: What truly sets Le Blanc above any other resort we've been to in Cancun so far is the people who work there. The staff are truly amazing - they were service-oriented without being overbearing. Each and every person we interacted with seemed to genuinely love working at Le Blanc. We quickly settled into a routine once we arrived, and the staff did a lot to help make sure we enjoyed every minute. Prior to our visit we were contacted by our concierge Alessandra to make our airport transfer arrangements and some dinner/spa reservations. She greeted us in person the moment we arrived at the resort and was easy to contact/connect with during the week we were at the resort. We took a quick tour of the hotel to get our bearings and headed up to our rooms. Both rooms were on the 7th floor, and while we did not utilize them to the extent some might since we had Alessandra, the 7th floor butlers Joel and Marco were always there with a greeting, smile, and offer of help. I don't think I ever hit the elevator button on the 7th floor, they took care of it for me! I often saw them interacting with other guests on the 7th floor and I know they worked hard to make each and every guests' stay memorable. Each morning, we would hit the coffee shop and loved the drink creations Manuel would concoct for us. We did buffet breakfast in Blanc each day. Shout out to everyone working Blanc during the day, but special thanks go to Nancy, the hostess, and David, who was our most frequent server. Marco helped me make fitness reservations and I took advantage of the variety of fitness classes offered, including paddleboard yoga and pilates reformer. The training team of Arturo, Diego and Claudia is top notch. It was fun to take classes from different instructors in such a beautiful setting, and they were really focused on making sure their participants had good form. I did hear them tell several people that the app is not the best way to make reservations for fitness classes, so if this is something that interests you do yourself a favor and stop by the desk where Marco works to get scheduled. We spent most of our days at the main pool and the team of pool concierges were wonderful. Yessica, Henry and Beatriz made sure we were set up and comfortable each day. All the pool servers and bartenders were lovely. Special recognition to Ignacio, who always had a club soda with two limes ready for my sister and me! The activities crew worked hard to make sure there was something for everyone, and my BIL thought it was pretty fun to play blackjack in the pool. I wish I had taken the time to write everyone's name down, as the main pool staff is truly top notch. What really amazed me was the hospitality of every single person working the pool area. Even the ladies in charge of keeping the bathrooms tidy were always there with a big smile and a welcome. We had dinner at each restaurant at least once. Again, all staff were wonderful but want to specifically recognize Yuri at Terrazza, who was just a lot of fun to talk with. Also, all the server assistants at the higher end restaurants were so fun and enthusiastic, but our favorite by far was Andrea at Bella. She was totally adorable with her enormous pepper mill! I had a few spa/salon appointments that were wonderful. We really enjoyed the hydrotherapy, which took about an hour. Ana, our spa concierge, was so hospitable. And I had a great mani/pedi from Karina in the salon. But I saved the best for last, the team at Cavo Bar. The first night we were there we met this bartender Ivan in the Lobby Bar. He was so great that we ended up following him on the other nights to his main location, Cavo Bar on the third floor. We would enjoy a drink before dinner, then head back there to finish up our evenings. There was almost always live music or a DJ, but never so distracting that you couldn't still carry on a conversation if you wanted to. The entire team at Cavo: Artemio, Raul, Emmanuel and Ivan, made it be the place we wanted to spend each of our evenings. They made the trip truly memorable - they come up with some great cocktail/mocktails! Cancun is having an issue with seaweed on the beaches and Le Blanc has not been spared. There were probably three days where we had beautifully clear water for at least an hour so were able to enjoy some time in the ocean. The majority of our time was spent at the pools. There are three pools, giving options for everything from quiet retreat to typical daytime pool activity at a resort, but since it is adults-only even the "active" pool was fairly chill (a plus for us). The only thing that surprised us was only one sink in the bathroom. For a room this size, we are used to having separate sinks. Overall, a great week and we are already planning our next visit. My husband jokingly said on our last day that if we didn't have dogs to go home to (we are recent empty nesters), he would have asked them to let us stay for another week at least!

Emmanuel was amazing! He went out of his way to check on us throughout our 6 night stay. His hospitality and friendliness really shines through. The bar service in general was excellent - the drinks were amazing and the staff was knowledgeable. We especially loved frequenting Cavo as the vibes were great and the bar staff was professional and fun! Can’t wait to come back. - The Allens

We looked for a relaxing quick get away for my birthday weekend. We didn’t want the hustle and bustle of a “party all inclusive”. We wanted elegant, relaxing, amazing food, top notch service, and the space and time to just soak in the experience. We definitely found exactly what we searched for. We felt so cared for and attended to from the moment we arrived. Brandon checked us in, and immediately made us feel so welcome. Marco & Joel were our butlers, and if you’re able to request them, you should. They surprised me with birthday balloons, champagne, and were so responsive to any questions we had, and absolutely will make sure you have what you want and need. We were only there for 2 days and nights, so we were unable to experience all the restaurants, but we will be back to do so in the future. The Italian restaurant was my favorite. The food was delicious, and the atmosphere just felt so curated and perfect. Drink service by the pool was attentive. Christian took great care of us. Nancy, was our waitress in the buffet room for breakfast and lunch. She’s great, and again, if you can request her, you should. The hydrotherapy is included, and you should definitely experience it. There were only 3 negative take aways, but 2 were completely out of the resort’s control. 1. Sargassum: it’s ugly, but was not smelly like I hear a lot of the other hotels experience. I think once you’re out of the summer months it clears up. 2. Beach MOSQUITOS: man those suckers loved us. Bring bug spray if you plan to be outside at dusk, on the beach. 3: Blanc, the steakhouse we were so excited to visit our first night there was completely out of almost all the cuts of meat listed on their menu. It was a pretty big bummer for us, because that was completely unexpected. I wound up ordering a New York strip, from what they “did have.” A sirloin is what was served to me. It was chewy, hard to cut, but excellently seasoned. It was just a bummer, especially only being there such a short time, we couldn’t go back another night for redemption. All in all though, we will be back. This place has an “it” factor. Don’t come here to party/be belligerently drunk. Come here to soak it all in. I loved it.