Le Blanc Spa Resort

This is our 6th trip and somehow it keeps getting better. The food is amazing (coming from a picky foodie), the spa is world-class (get the Aura massage), hydrotherapy is a huge draw for us, the view from the main infinity pool is unreal, but the reason we keep returning year after year are the staff. What special people this entire team is! They remember us and it truly makes us feel so special. They are a big part of the reason we find it difficult to go elsewhere. We want to return and see them! When we first walk into Le Blanc and they say 'Welcome Home', we feel it at our core. This place has something magical about it. During our stay we had to make a trip to the Cancun hospital. Medical issue, nothing to do with Le Blanc. The Public Relations Manager, Mariana, and our two butlers Marco and Joel, were instrumental in helping us with transportation back and forth, medical assistance, and making everything as simple as possible so we could get back to enjoying our vacation. We felt strongly supported during this unexpected hiccup in our trip. Upon our return from the hospital, there was a beautiful floral bouquet waiting in our room with a Get Well Soon card. When we arrived back to the pool, the staff was quick to ask how we were doing and ensured any need was quickly taken care of. Blanc - We were having breakfast when Daniel and Magdalena surprised us out of nowhere with two wooden key chains. It was such a heart felt gesture that I teared up because moments before we had been talking about how special this place is and then they came over. I will always treasure and remember that moment. I have one of the key chains hanging from my car mirror and think about them and Le Blanc every single day. K'akau - Melissa, Alessandra, Paula and Francisco - thank you for making every morning memorable with your caring, sweet ways and latte art. An extra thank you to Melissa who also works at Glace for surprising us at the pool with the most delicious banana split she made just for us! She remembered one of our favorite ice cream flavors and was sure to include it. Pool - Lucinda happened to be in the lobby when we were checking in and ran over to say hello. She brings such a vibrant, happy energy to the pools. Her enthusiasm and zest for life is contagious. If there was one single employee that is the heart of Le Blanc, it is Lucinda! We are always surprised and saddened by the number of guests we see not tipping. The staff are hard working, generous, caring individuals with lives and families to support. They arrive to work early in the mornings and leave late in the evenings, yet always have a smile on their faces. They get one day off a week. Tips are their main source of income, please tip! Two areas of improvement - (1) if there is going to be a dress code (and there should be for this caliber of resort), please make guests comply. On several occasions we saw guests coming into Bella wearing gym shorts, t-shirts and flip flops. This alters the elegant, sophisticated atmosphere. (2) speaker phones, guests have got to stop using speak phones all around the property. This should be a policy mentioned at check-in, and addressed by staff as it occurs. Guests do not want to hear other people's phone conversations while in an otherwise tranquil environment. Thank you, Edgar for coming out to the beach to introduce yourself and saying good-bye at check-out. This is a true tell sign of outstanding leadership and believe this is a contributing factor to how heaven on earth gets better every visit! Until next time.....we will count the days.

When you vacation at LeBlanc be prepared to be pampered. This amazing resort is our number 1 Palace destination. The views are spectacular and the food is delicious. The facility is immaculate and beautiful. The staff are there to make your stay memorable and they aim to please everyone! The ride from the airport is about 30 minutes so you don't spend a lot of time on the road getting there.

My wife and I had an absolute amazing time at Leblanc Resort in Cancun! The service was impeccable and our butlers Eduardo and Raul took amazing care of us! We visited for our anniversary and they made sure to make it a special trip every single day we were there! I can’t wait to return to Leblanc in the future

The LeBlanc breakfast and lunch service was impeccable. The server, Daniel is absolutely LeBlanc’s greatest asset. Although the majority of staff are quite good during breakfast and lunch, Daniel goes out of his way to provide the very best service to every guest, regardless of the status of membership. He really should be training all the staff and deserves only the best! Thank you, Daniel!

This was our second trip to LeBlanc Cancun, and we honestly didn’t think it could get any better than the first… but it absolutely did! From the moment we arrived, the level of service, luxury, and attention to detail was extraordinary. Special accolades go to our incredible concierge Cesar, and our wonderful butlers Eduardo, Raul, and Billyoel—each of them went above and beyond to make our stay seamless and unforgettable. A huge shout-out as well to Armando, the pool attendant who was truly outstanding. He made sure we always had chilled Moët champagne and fresh-cut strawberries waiting for us. Talk about pampering! The food across the resort was phenomenal—easily five-star quality at every restaurant. Each meal was unique, beautifully presented, and absolutely delicious. It’s honestly impossible to choose a favorite because every dining experience was special in its own way. And then there’s the spa… pure bliss! We found our zen with daily hydrotherapy sessions followed by a 120-minute romantic couples massage. By the end, we were both like jello—in the best way possible. The spa alone is worth the trip. Every staff member we encountered was warm, attentive, and genuinely dedicated to making sure we had everything we needed. Their kindness added so much to our stay. We also loved the live music throughout the week—several bands and acoustic duets created the perfect atmosphere and added to the fun and relaxation. LeBlanc continues to exceed all expectations. We can’t recommend it enough and are already dreaming about trip number three!