Le Blanc Spa Resort

We were here for our honeymoon in July, and our parents must have heard a lot of great things from us that they wanted to come themselves, and let us tag along. This time was just as good as our honeymoon and the staff and service were excellent. We had a lot of great service at the beach which is where most of our days were spent. Marco, Hugo, and Joel provided great service everyday which allowed us to soak up the sun and ocean views without having to worry where my next drink was coming from. Our butler was very helpful letting us know what and where to do things. Saúl from 4th floor was great.

We are members of Palace Resorts and have been to Le Blanc many times. I have to say, this visit was INCREDIBLE! The staff completely made our stay! They are so attentive, caring and truly made us feel welcome at every turn! Here are some notable highlights from our trip! Before we arrived, Pamela helped us book our spa and dinner reservations. The communication was quick and the reservations were made at the perfect time. Our reservations at Bella were during a live performance which made the night extra special. Yama was also a huge hit with our group, delivering delicious food and incredible service. 1. Our check in with Israel was smooth and he was fast and efficient. The experience was so enjoyable with welcome gifts 2. Eder and Hugo, our Butlers, were awesome! They ensured we had everything we needed, and even anticipated our needs before we had them! They made our trip to Isla Mujeres so easy by ordering our taxi and it was ready when we got to the loby! 3. Pool service by the concierge, servers, bartenders, and the beautiful woman, Yessica, who provided wonderful massages. (They were our favorite part). The pool and beach concierges were very attentive, friendly and ensured we had what we needed at all times. We can’t say enough great things about this trip! We loved it!!!

This place makes you feel special from the moment you walk in. Everyone starting from check in, restourant workers, bartenders, pool attendees and managers are friendly, pleasant and helpful. We want to recognize manager Rudger who was there to help with all requests at all time, the coffee shop workers who were extremely accommodating, our butlers Marcos and Joel, David at the Blanc restourant and Manuel at Bella. It was our 5th visit and we plan to come back soon. Thank you all!!!

Rosy and Memo were our butlers and gave us excellent service during the 9 days we stayed, they we’re always happy to help with any request we had. They were also very helpful to us in the morning arranging packed lunches when we went golfing a few days.

Exceptional service made our stay unforgettable. The resort is beautiful, but what truly stood out was the staff — especially Christina and Victor at the pool. They went above and beyond every day, were attentive, friendly, and made us feel genuinely cared for. Their service alone is a reason to come back.