Le Blanc Spa Resort

Virginia from the spa was wonderful. She was attentive, welcoming, and genuinely eager to ensure guests had a great experience. Hugo and Salvador. our butlers, were also fantastic and played a big part in making our stay even more enjoyable. Their attentiveness and service truly enhanced our overall experience. The facilities are beautiful, and the Sol Pool is especially stunning—it was one of the highlights of the resort and absolutely worth the stay. The concierge team was the one area that could be improved. At times, the information provided was not entirely accurate, and some interactions lacked the positive, service-oriented attitude we experienced elsewhere at the resort. Overall, we had a wonderful stay and thoroughly enjoyed our time here. We would definitely return and look forward to visiting again.

Room was very nice Check in host (Brando) was awesome and very thoughtful. On multiple occasions he showed us around and made us feel at home. His knowledge was above standard. Butler (Carlos) was professional and thoughtful. He is a good asset to your company. I see him selling memberships one day or even a marketing manager. Blanc restaurant (Angel) each day he was our server for breakfast and lunch. Because on day one, he did such a great job we asked for him each time. And he adapted to what we wanted every day. He’s a smart guy and his conversations were very nice. You should keep him here a long time. Restaurant host (Alexandra) she checked the sand multiple times to our table. She asked us how our stay was going each time and made conversation brief but very thoughtful. She has a warm soul. Overall, everyone was very nice and helpful. The only one that stood out in a darker light was the lady trying to get us to become a member. She may have been having a bad day, but when we told her we were not interested, her attitude changed to negative. Not everyone wants to entertain becoming a member so that needs to be addressed. Thank you Le Blanc for an amazing stay. Great food too Just wish the weather would’ve been better our first two days but that is mother natures decision 🙏

We had a great 10th anniversary at Le Blanc in Cancun. Special shout outs to our wonderful butlers Salvatore, Carlos, and Memo. Thanks also to Victor, Alicia, Jerri, and Guillermo. Everyone was so welcoming. The whole resort was very clean. The food was very good.

Everything was very clean. All the rooms were very nice. The butlers Carlos and Memo were excellent . Anything we asked for they made sure we were taken care of. Overall we will be back.

We had a blast at the pool Daniel was an absolute joy - he really made the trip memorable-lots of memories