Le Blanc Spa Resort

Not a single thing we’d do differently.

Andre with the entertainment staff did a sensational job making the aqua activities enjoyable and fun!!

It was an amazing experience would definitely come again. Staff was excellent and super nice.

This is a high priced resort. It is a first class experience and everyone will have to decide the value component. If you decide to go to the time share meeting be aware that it’s a hard sell experience. The further you go down the chain of sales people the more aggressive the experience becomes to the point of nastiness. The money that they ask for the Time Share starts at the ridiculous and slowly gets reduced the longer you refuse to commit. It never comes to a point where there is value for you. No time to mull it over-you MUST decide then and there! Typical Time Share tactic! If you value your vacation time, avoid the Time Share interrogation. Also avoid the last ditch attempt by the resort to sell you a future price reduction(?) pitch as you wait for transportation to the airport. What they are selling is confusing and unless you’re sure you understand the details=walk away. We bought and found out it’s a waste of money, time and aggravation once you find out it has very little value, relative for what you spent. Conversations with their head office afterwards is also just a waste of time. I will never cross the threshold of any of their resorts ever again and will make certain others know of my experience. Buyer be ware!

Here now and haven’t been here 24 hours. Will try and update later. So far the effort for customer service has been elite. But what’s holding it back of feeling as the ultimate luxurious experience is a gap in language fluency and communication skills. If you’ve been to other comparable properties t he biggest difference is the effortless feeling when communication levels are high. They just aren’t there yet at least with this staff. We had Yama on first night. It’s a Japanese restaurant with sushi and cooked main dishes too. It was very good and no specific complaints except the same comments as above. But, is it elite Japanese food? Maybe a 7/8 out of 10. Perhaps we are spoiled in Houston with places like Katami, Kara Robata and Soto. But there is a high bar of other are representing Le Blanc has some of the best food they’ve ever eaten. Next, the music in gym is just too loud. Yes, I make this same complaint at my home gym. When at least 50% of people wear personal headphones I do not see the need to crank up the music to higher levels. I really shouldn’t be able to hear through the music through my headphones especially if I’m listening to a podcast. It’s annoying. Lastly, the property itself. It’s extremely clean. They design and layout make it feel dates. Nevertheless we loved the extra table for the suitcase and unpacking. Most hotels don’t have a lot of surface area but this is place does even in a standard room. It just doesn’t feel as luxurious as other Mexican properties we’ve visited like Banyan Tree or Rosewood. Hard to compare price wise and don’t get me wrong, Le Blanc we feel like we are receiving full value for what we paid. More to come if I have time. P.S. we opted against the sales pitch breakfast in exchange for resort credits. Just too short of a trip to attend a 90 minute high pressure sales pitch when we have a very long list of places we want to take our two elementary school aged children. We simply don’t have enough child care options to make any long term commitment to a time share experience at this life stage. Cheers