Le Blanc Spa Resort

Cancun airport can be hectic, so many world travelers looking for beach escape. Transfer included drive and arrive at welcoming Le Blanc. Door open coconut drink in hand, check in a breeze; no key cards to fumble, just a wrist band for full access to room and amenities. Pools, hot tub, spas, open bar and food a plenty. Sit down dinners in Japanese, Italian, Steaks and fancy French (no sandals, shorts allowed.) Though space and amenities aside, the people services reign supreme. At any given time, staff outnumber guests and seemly out of no where someone attends to your every need and as quickly fade to allow for privacy. A personal butler assigned for every floor, our Raoul and Eduardo, what a treat! At meals attend to your favorite wait staff, David alacritive and attentive.

All staff at Leblanc Cancún were extremely friendly & attentive w/ our Governor’s suite butlers Roberto & Saul giving phenomenal personal svc & assistance way beyond our expectations throughout our 10 day stay. From our multiple visits to the hydro-therapy & spa, exquisite meals (breakfast, lunch & dinner) at all restaurants (unfortunately, didn’t make it to French restaurant this time) and room svc a couple times, sunning by both pools w/ lunch and drinks, catching mentalist show, listening to karaoke, relaxing in jazz bar to sleeping so peacefully on the goose filled mattress toppers and pillows. We truthfully didn’t have time to try everything because we sometimes just wanted to do nothing in which we did 😂. Also on last day, our private transfer driver (Juan Carlos) from LeBlanc to airport shared a lot of history and insight of Cancun on our route driving as we inquired about hotel we stayed at for our honeymoon 42 yrs ago. He was kind enough to make sure our wheel chair assistance we requested at the airport was handled efficiently as it was very chaotic upon arrival and we would’ve definitely had challenges trying to maneuver through crowds w/ our 4 pcs luggage and backpacks. Other shout outs of staff whose names we remember were Janet at Bella restaurant, Cynthia at guest svcs and a host of other staff we met that were very friendly and gracious. A few pics are uploaded for some staff we shared great conversation and time with whose names we forgot but plz see their name tags to identify and also give them kudos. Lastly shout out to Tania in sales dept who helped show us features of upgrading our membership especially w/ having a designated account mgr and Alexandro in finalizing the benefits we received for future program amenities and services.

We had a wonderful stay at this hotel. The staff were exceptionally attentive and genuinely caring — nothing ever felt like too much trouble, and every request was met with a smile. The butlers, Roberto and Saul, were especially helpful, assisting with bookings whenever needed and making everything seamless. What really stood out was how the team went above and beyond by preparing thoughtful amenities for a family member’s birthday before we even asked, which was such a lovely surprise. The property is very clean, with rooms serviced frequently, and the overall atmosphere is warm and welcoming. The hotel also has amazing access to a pristine beach with beautifully clear waters, which made the stay even more special. As minor suggestions for improvement, it would be great to see more halal or vegetarian options, particularly at breakfast, and slightly more flexible cancellation policies — especially for bookings made within a 24-hour timeframe. Overall, an excellent stay and we would happily return!

The experience that our Butlers provided was amazing! Marco and Joel were incredible. If you want the best try to get the floor that they are working.

Dear readers, This is our third time to come to Le blanc, we always look forward to it. We love to just stay and relax and that’s what they provide. Our butlers Joel, and Marco were fantastic, made my birthday weekend extra special. Maria in the spa does an excellent hydrotherapy session as well, she goes the extra mile. Looking forward to next year.