Luxury Residences by Villa del Palmar Cancun

We visit Villa Del Palmar Cancun frequently and always have a wonderful stay at the hotel - everything from the atmosphere to the service exceeds expectations. During the most recent visit, the staff went above and beyond to make the experience memorable for my family. A special thank you to Cesar at breakfast for starting each day on such a positive note, and to Kevin and Angel at the pool for their attentiveness and friendly service. Raul, our waiter by the pool, is always fantastic, ensuring we had everything we need with a smile. And Antonio at Davino restaurant continuously delivered an exceptional dining experience. A special thanks to the activity staff for keeping the kids entertained with Bingo and Blackjack in the pool!

​My family and I truly cannot say enough good things about Villa Del Palmar. From start to finish, the experience was fantastic. ​The Service: The staff is absolutely amazing. A huge thank you to Ernie and Alfredo for everything; they made us feel like family. They even made a point to come to say goodbye to us before their shift ended because they knew Friday was our last day. ​The Perks: Having 24/7 room service is a huge plus—they are always just a phone call away if you need anything. The daily activities were also a highlight—very fun and well-organized. ​The Pool/Beach Side: If you take care of the servers, they really take care of you! We tipped Edgar $10 USD, and he was incredible all day, bringing us drinks before we even had to ask. ​The Food: Everything we ate was great. While we tried the room service breakfast (which was a nice experience), we actually found the buffet to be even better. ​Overall, it's an all-around great place. I highly recommend Villa Del Palmar for your next getaway!

Great experience overall. Resort was clean and well kept. Staff was very nice and helpful. Special thanks to Ruben at the pool for being very attentive and courteous. Will definitely visit again.

Just returned from VDP Cancún. We had a two bedroom and three bathroom facility with full kitchen and laundry services. There is no oven. They failed to pick us up at the airport and there was no communication about this lack of services from the VDP group. A little disappointing and left us scrambling to get to the resort. The room and view and service were amazing. The dinner reservation service is incredibly disappointing and the system isn't accommodating for a family of four unless you prebook weeks or months on advance. Booking three weeks ahead isn't sufficient. Ruben at the pool was amazing, very kind and went above and beyond. This was our third time at the resort but first time as a family of 4. We will be back but they need to do a bit better.

⭐⭐⭐⭐⭐ We had an excellent experience working with Carlos Vasquez. He was incredibly helpful in arranging our transportation and went above and beyond to resolve an issue we encountered quickly and professionally. His communication was clear, efficient, and reassuring throughout the entire process. What truly stood out was his positive attitude—he not only solved our problem but also made us smile at the end. It’s rare to find someone so dedicated and personable. Highly recommend Carlos for his outstanding service!