Luxury Residences by Villa del Palmar Cancun

My 3 friends and I went the week of thanksgiving and had a great time! Staff is always nice, friendly, and willing to help. The room was clean, comfortable, and with a view of the ocean. This is my 3rd time here and won’t be the last!!

Service is the best I’ve ever seen. Zama restaurant was a wonderful experience. From the food, wine selection and knowledge, special dessert and the manager and staff were the absolute best. Pool service great and cleanliness was great too. Wonderful place for a family holiday.

It was an amazing experience, 10/10. Everything about the resort was breathtaking, from the food, to the beach, the pools, the activities, the clean and cozy rooms and best of all, the warm and friendly staff. Special shoutout to Martin and Jaime at Caprichos restaurant, great guys. I can't wait to visit again. By the way, every meal at this resort was excellent, I was so blown away. Paying for the all-inclusive option was the best decision ever. I had the best time.

This was our 7th time to Villa Del Palmar Cancun and it did not disappoint. Amr and his team run a top notch F&B operation. Special shout out to Juvencio our waiter at Casona who was just amazing. Luis and Raphael at the beach bar kept the drinks flowing and Raul, looked after our every need in the beach. Can’t forget the best entertainment staff member Edgar and his coworkers Alfredo and Osman. Everyone makes you feel like it’s your second home. Will be back soon. Thanks again for an amazing vacation.

Rooms are small and old looking, we were in room 1609B its and all included resort but no everything is included like the $35 coconuts by the pool. Restaurants are ok caprichos is by far the worst all food was cold. Managment really is no help we got a concierge but the moment we told her we werent interestd in the timeshare presentation its like we didnt exist, also you get a check after every meal or drink order be carefull some of servers use their phones and give themself tips, on top of the cash tips we had already given them. On various occasion servers would not show us their screen before the swipped our bracelets complained to the front desk and on checkout we had so many extra tips we did not approve, this place seems great if your a member they have a whole restaurant that only members can go to , you have to make reservations to restaurants but the day we got there., we tried and they were all booked for our whole stay, we ended up just walking in and seeing if there were any cancelations every night we couldnt get coffee anywhere they push you towards their market but thats not included.