NIZUC Resort & Spa

Everything was perfect, one Of the best hotel we have ever stayed in! Customer service 10/10. Room excellent. Food great! The only thing was missing good coffe:(

This was our second stay at Nizuc, and it definitely won’t be the last. We came back because we loved it so much the first time, and once again it was an absolute pleasure from start to finish. The resort is stunning, but what truly makes Nizuc stand out is the exceptional service, every member of the team goes the extra mile to make you feel cared for. A true 5-star experience in every way, from the service, food, and drinks to the cleanliness, beautiful resort grounds, and elegant rooms. Every restaurant offered top-quality cuisine, and our favorite was Ramona. I highly recommend the tasting menu, it was absolutely delicious. Chef Irving truly deserves a Michelin star; your passion for cooking and for Mexican culture and gastronomy is evident in every dish. A special thank you to Héctor and Clemente at Café de la Playa for their warm and attentive service that made every morning such a joy, and to Hannibal and Luiz at Ramona for their impeccable service and great wine recommendations. Every meal, every interaction, every moment exceeded expectations. Nizuc has become our go-to destination in Cancun, and I can’t wait to return.

Nizcu is a hidden gem in Mexico that deserves to be recognized for its world class staff, service, and amenities! My husband celebrated my birthday this week/weekend here - and from start to finish we have nothing but high praise for the resort and the wonderful people who work here. The team is the most sincere group of people who possess the highest attention to detail that make it worth every dollar you spend. We have traveled to Mexico many, many, times before - but this understated luxury behind the entry gate has changed the game hands down for me and Mexico. We thought the One and Only Pamilla in Cabo was amazing - but Nizcu rivals it without question. Every meal is fresh (regardless of your palette and food restrictions). My favorite drink is a Lychee Martini and before I could finish the one I was drinking, they were making me another one. The 2-hour massage in the spa was so relaxing and refreshing that I slept through it. The boutique on property is also an elevated experience. My husband enjoyed the gym daily and rewarded himself with a made-to-order omelette every morning. La Punta for lunch and its adults-only infinity pool for the win!!!!! The cigar lounge with hand rolled cigars and NFL football/World Series were nightly highlights after having dinner at one of their many onsite restaurants. Sadly, however, there is one compliant I must make. I have to leave and return home. Although not the fault of Nizcu - but know this - we shall return, sooner that my husband is aware of. Thank you Nizcu team and staff!

I went to the kids club beacuse I have 2 kids and I just want to entertain them. I should be honest, they had so much fun. Orqid and Mariana are the most caring and nice people I have ever meet. They are really professional on the job and they made sure my babeis enjoy every second of their time there . I 100% recommend them.

It’s how one imagines a 5 star hotel is, from the service to the cleanliness and it also comes with a high price with the restaurants, and they are very delicious, almost Michelin like. The spa is amazing, with Jennifer and Marie. Marie’s massage is amazing. I’ve done massages in Maui at the ritz and in Wailea, and this one doesn’t compare. Would love to come back again soon. It’s almost time to go back to our boys and we are very relaxed! Thank you, Nizuc for hosting!