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Surrounded by the glistening sands of the Caribbean and the ancient treasures of nearby Mayan sites, Kempinski Hotel Cancun welcomes guests with luxurious and personalized service. Mexico's Caribbean masterpiece features 363 guestrooms overlooking the Caribbean, 1,200-foot of beach front, sculpted outdoor swimming pools, Fitness Center, a full service Spa, an impressive Culinary Center, award winning restaurants and a spectacular 17,000-foot Beach Club. Considered one of the most luxurious resorts in the world, Kempinski Hotel Cancun is located 15 minutes from the airport and few minutes from many lively and leisurely attractions.
Kempinski Hotel Cancun
Retorno del Rey #36
Zona Hotelera
Cancun, Mexico
CP 77500
Nearest Airport: CUN
The hotel crew is superb!! Always smiling and rest to helpou. The hotel facilities are perfect!! Pool, gym, coffee store!!!
Camper50358456734 - California
The staff are very hard working and hospitable. The hotel is generally clean. However, the hotel is VERY out of Date. It feels like 2005 and many parts of the hotel are in run down condition, paint peeling other weather damage on the outside. The food was average at best and VERY over priced even for a 4 start hotel in Cancun. The worst part Cancun IS NOT SAFE FOR AMERICANS AND OTHERS. The local cops set up a check point about 3 miles from the hotel, they stop all rental cars and make up charges threatening to take your license if you do not pay them 3,000 Peso. I would never return to this hotel or Cancun. They have to get their act together. Not to mention the Hotel District does not feel like real mexico. Too removed from the local culture. And the main Cancun town is run down and offers little to see or do for tourists. The Pacific Side of Mexico is much better
TIm S
Amazing service, location, and time. I highly recommend it
Feven A
This was our 5th time at Kempinkski Cancun. It is the best. We love everything about it. The views, the rooms, the pool and the over the top great staff.
Craig P
One of the best hotels we have stayed in. You can tell it was a Ritz and there is nothing missing. I have stayed at about a half dozen different Ritz hotels and the service and amenities rival those locations. Service and dining (especially the Mediterranean restaurant) are five stars. It was not crowded when we were there so no issues with beach or pool loungers nor dining without reservations.
Rebecca W
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