February 11, 2018 for 3 nights for 2 adults.

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The Ritz-Carlton, Cancun in Cancun, Mexico

Listen to the gentle sound of the waves washing ashore, feel the warm breeze swirling the sand at your feet, and gaze out over the crystalline stretch of the Caribbean from the beachfront of The Ritz-Carlton, Cancun. On a gorgeous strip of land on Mexico's Yucatan Peninsula, between the sea and glittering blue lagoon, this luxurious resort welcomes you to embrace paradise and breathe in the refreshing atmosphere. Soothing colors and warm style create a tranquil ambiance in spacious rooms, while furnished terraces are the perfect place to sip a cocktail and immerse yourself in the natural beauty of your surroundings. Elegant marble bathrooms offer deep soaking tubs and separate rain showers, while plush beds and lounges keep you in the lap of luxury day and night. At The Ritz-Carlton, Cancun you will enjoy the best of the best in accommodations, as well as the bright and sunny beachfront that awaits just outside your door.

Stroll down the beach to find your perfect spot or private cabana and settle in for a fabulously relaxing day. Sun yourself on the white sands, dive into the refreshing waves, or even take a yoga lesson. Take a scuba or snorkeling excursion just off the coast and be amazed by the Great Maya Barrier Reef, or the vibrant underwater worlds of Cozumel and Isla Mujeres. Head out on the open ocean for a leisurely day trip aboard a luxury yacht, or aboard a sport fishing boat destined to catch the big prize. Take a day to go sightseeing at the breathtaking architectural sights of Chichen Itza, Mayapan or Uxmal, and marvel at the astounding pyramids and ball courts. Take a dip in one of the incredible cenotes, within the clear beautiful waters of these underground limestone pools, then return to the resort for the perfect dinner. Delight your palate with wonderful, fresh Mediterranean cuisine at Fantino, delve into the local flavors of Cancun at El Café Mexicano, or even sample the edible works of art from the sushi bar. With the day coming to a close, sip a glass of champagne on the beach, watch the sun flare brilliantly in the sky, and toast to the good life at The Ritz-Carlton, Cancun.

Location of The Ritz-Carlton, Cancun

The Ritz-Carlton, Cancun
Retorno del Rey #36 Zona Hotelera
CP 77500
Cancun, Mexico

Nearest Airport: CUN

Amenities for The Ritz-Carlton, Cancun

  • General Information
  • 365 Guest Rooms
  • Connecting/Adjoining Rooms
  • Dining
  • Outdoor Dining
  • 24-Hour Room Service
  • Beach Wait Service
  • Sushi Bar
  • Pool Wait Service
  • On-Site Amenities
  • Beauty Salon
  • On-Site Car Rental
  • Concierge
  • Spa on Property
  • Fitness Center
  • WiFi
  • Currency Exchange Service
  • Live Entertainment
  • Boutiques
  • Valet Parking
  • Art Collection
  • Tennis Courts
  • Outdoor Whirlpool
  • Culinary School
  • Beach Cabanas
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Bathrobes
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Iron/Ironing Boards
  • Marble Bathrooms
  • Flat-Screen Televisions
  • Luxury Linens
  • Luxury Bath Amenities
  • Rain Showers
  • Activities
  • Cooking Classes
  • Kayaking
  • Sailing
  • Tennis
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Yoga
  • Boat Excursions
  • Fitness Classes
  • Wildlife Viewing
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Family
  • Cribs
  • Babysitting
  • Kids Club
  • Children's Menus
  • Rollaway Beds
  • Beach & Pool Toys
  • Nearby
  • Historic Sites
  • Shopping
  • Golf
  • Nightlife
  • Interests
  • Beach

Reviews for The Ritz-Carlton, Cancun

Now featuring traveler reviews from:


TripAdvisor Traveler Review Rating Reviewed 21 hours ago

I wish we had not chosen to stay here - i was mad about my decision the entire time we were on vacation. Room condition - It is shocking that this meets standards set by Ritz Carlton to stay a Ritz. The property is old and has not been renovated more than some updated furniture and a lot of paint. The painting in our room and balcony had been done without a drop cloth and there was paint on the floor in the bathroom and balcony. The balcony had huge areas of peeling paint on the walls and a large paint pocket full of black mold. The chairs/tables in the room were old but the wood had been entirely repainted still showing nicks/dents etc. Repainting old furniture may be an acceptable at some brands but surprising to see here. Resort fee - $40 per day which is fine some places where something is given of value but there is no value here - it's just a money grab. The "Morning Coffee" was taken away before 8:00am, the shuttle to La Isla is once per day only and is small so it "fills up quickly", grants access to tennis courts but have to pay for them separately, there was no departure gift. It says wifi is part of the "resort fee" but i have Platinum status so that was of no value either. I found the resort fee here to be offensive. In-room Safe - is so small that you can't even fit an iPad in it. Coffee Counter in Restaurant - since we missed the complimentary coffee taken away at 8:00am, we went to the restaurant to order coffee and there was a long slow moving line with one guy working. Selling a regular cup of coffee for $5, you would think the return on staffing it with additional workers would make sense? Go get coffee at the mini-mart across the street. Spa - my wife went to the Spa and had an amazing experience there. Summary - the overall condition of the hotel is not good at all. The staff was ok but certainly not anything above average. I am baffled by the positive reviews on this place. The Hard Rock looked great nearby and even the regular Marriott looked like a better choice.


TripAdvisor Traveler Review Rating Reviewed 1 day ago

We Could not be happier. We have stayed at ritz Carltons all over the world and the service here is one of the best! At the spa, Pool, restaurants, in room dining and bar, the service exceeded expectations!

jennifer s

TripAdvisor Traveler Review Rating Reviewed 2 days ago

After reading the reviews, we decided to spend my birthday here. It was a great decision. From the moment we arrived on the property until the moment we left, it was excellent. The staff was probably the friendliest hotel staff we've ever come across and we've been a lot of places. They whisked us directly to the concierge on the club level for registration. We were given champagne to help with signing up and then taken to our room. The room had been decorated with balloons, flowers, wine and a birthday message on the bed in anticipation of our arrival. What a welcome! The room itself wasn't large but had beautiful balcony overlooking the Gulf. There was plenty of storage, a bathroom with double sinks, a bathtub and separate shower and a sitting area. The club lounge featured four meal opportunities - breakfast, lunch, light dinner and cordials, all as part of the price. In addition, the liquor selection was top notch featuring 5 or so tequilas (2 anejos, 2 reposadas and a blanco), Tanqueray gin, Belvedere vodka, Walker Scotch and 3-4 others. For cordials, there was Amaretto di Saronno, Bailey's and 4 or 5 more. What a deal. In addition, you could ask the servers for your favorite mixed drinks. The club staff all seemed to know your names almost immediately. Amazing. There was at least one concierge available for 10 hours a day. And I can't forget the views and the beach. Spectacular! Two pools, a spa and wonderful white sand beaches. I thought they might have imported the beach sand it was so fine. But no, that's the Mexican sand. Am I raving? Yes but this was a finely tuned staff operating a refined hotel in a beautiful location.

SalfromIL - Cave Creek, Arizona

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Beautiful accommodations with world class service at every turn! We opted for a club level room which came with extra privacy as a special key is required to access club floors. The hospitality provided in the club lounge was excellent, with top notch wines and delicious meal presentations. There were quite a few young families staying there (including ours) and the staff is great with children. The only feedback for improvement I would give is they could use more kid friendly food options during lunch. I was truly sad to leave and I hope we can go back someday!

rachel b

TripAdvisor Traveler Review Rating Reviewed 3 days ago

It's a Ritz, so it is going to be nice. But is it a RITZ? The staff is professional, the rooms are nice, the pools are fine, the food is better than average, and frankly drink and food prices were not outrageous.. But it is not a hotel that makes you say "wow". Having said that, if you are a fan of good hotels, there is nothing wrong with this property, you just won't walk away feeling like you've had a once in a lifetime Ritz experience.

Doug A

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